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The authentication token provided by the launcher is of an invalid...
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Lira Herrena
Center for Advanced Studies
Gallente Federation
#21 - 2015-08-12 12:32:17 UTC
Kalen Pavle wrote:
I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in.

This did not work for me. I tired all 3 accounts none can access game with same error regardless of using launcher shortcut or .exe .
Rawketsled
Generic Corp Name
#22 - 2015-08-12 12:32:38 UTC
Possibly related: can't log in to secure.eveonline.com
Lt Mando
School of Applied Knowledge
Caldari State
#23 - 2015-08-12 12:33:34 UTC
i am having the same issue i put in a ticket it seem it not all of us but the game .
Vampy bat
Prussia Group
#24 - 2015-08-12 12:35:09 UTC
Kalen Pavle wrote:
I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in.


Didn't work for me so far. No matter how I try to open the client I get the
Quote:
The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.


While trying to log on to the forums right here also got the same error message several times
Quote:
An unexpected error occurred

An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support.
Brock Khan
Farmers Union Iced Coffee
Pandemic Horde
#25 - 2015-08-12 12:36:27 UTC
Vampy bat wrote:
Kalen Pavle wrote:
I repeat: Launching from exefile still works fine. Even on my account that wouldn't authenticate from launcher, logged right in.


Didn't work for me so far. No matter how I try to open the client I get the
Quote:
The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.


While trying to log on to the forums right here also got the same error message several times
Quote:
An unexpected error occurred

An unexpected error has occurred, please try pressing your browsers back button and try again. If the problem persists, please contact support.


Same here unable to access account management, or support.
Prolanda
Royal Amarr Institute
Amarr Empire
#26 - 2015-08-12 12:39:19 UTC
Same .. I can get this account online but none of my others including logging into eve forums.. just comes up with error on the other accounts..


eta on fix please ccp
Demonor
SinViscious
#27 - 2015-08-12 12:40:41 UTC
Welp nothing works for me also when you log onto Account management on the website you get an error there as well so seems like its a auth server issue >.< GAH! FIX PLEASE!
Datu Agimat
Crystal Millennium
#28 - 2015-08-12 12:41:11 UTC
Well, logging in to support site gives me a python error with the same "token" error. Thankfully I can get in to the forums but no amount of "running eve.exe" or restarting the machine or repair tool resolves logging in...
Nerdy Style
HALO - United Nations Space Command
Absolute Glory
#29 - 2015-08-12 12:42:07 UTC
Run *REPAIR TOOL* then when it is done updating, close it and make sure ur eve launcher is closed... run the repair tool AGAIN. then launch the launcher and login. That worked for me ^^
English Bishop
Worthless Carebears
The Initiative.
#30 - 2015-08-12 12:42:39 UTC
I disabled Windows Defender after getting this message and being unable to log in on all accounts.

As soon as I switched it off and tried again I was able to log in immediately.

If you turn this off it should only be temporary. Windows 10 also automatically turns it back on again I think, but I am not sure of the timeframe.
Jakara Dakara
Republic Military School
Minmatar Republic
#31 - 2015-08-12 12:43:11 UTC
Had the same thing happen to me, couldn't eve log into account management, had to launch directly from the exe in program files/cpp/eve/bin exefile.exe to get game to launch then oddly enough i was able to log into my account through account services, possibly something with there authentication server?
Zarek RedHill
State War Academy
Caldari State
#32 - 2015-08-12 12:43:27 UTC
I was having this issue as well. Was unable to log into the game OR the website. It just magically fixed itself even though I didn't do anything. I suggest you guys try one more time.

Any word on a cause, CCP?
Murzik
Interstellar Sex Industries
#33 - 2015-08-12 12:44:00 UTC  |  Edited by: Murzik
Same issue. Windows 8 here

Running eve.exe directly worked
BlueJeff Azul
Reeloaded
Reeloaded.
#34 - 2015-08-12 12:44:41 UTC
Thank god! I thought it was just me. I had one account on and then poof! I could not log the rest and then all those unexpected errors and even on the eve website.
oah
Viziam
Amarr Empire
#35 - 2015-08-12 12:45:04 UTC
CCP months was 30 days... they are simply going to 29... randomly 1 of 30 you can't play... i'ts a new rule mates, take it easy.
CCP take the money and run... 15E/mo. are so little mates... c'moooonnn...
BlueJeff Azul
Reeloaded
Reeloaded.
#36 - 2015-08-12 12:47:06 UTC
Jakara Dakara wrote:
Had the same thing happen to me, couldn't eve log into account management, had to launch directly from the exe in program files/cpp/eve/bin exefile.exe to get game to launch then oddly enough i was able to log into my account through account services, possibly something with there authentication server?


Yep, that works...thanks for the work-around.
Davis TetrisKing
The Vendunari
End of Life
#37 - 2015-08-12 12:48:12 UTC
Had the same issue here, waited a while and tried logging in an got it.

Also had issues logging in on the forums, but now that I've been able to log in to the game I was able to log in on the forums too.


Sorry not much help for other people, but hopefully others will be able to log in asap.
Datu Agimat
Crystal Millennium
#38 - 2015-08-12 12:48:36 UTC  |  Edited by: Datu Agimat
Nerdy Style wrote:
Run *REPAIR TOOL* then when it is done updating, close it and make sure ur eve launcher is closed... run the repair tool AGAIN. then launch the launcher and login. That worked for me ^^


Thanks. That seemed to do it for me at least. Steps I did:

1.) Close eve client / launcher.
2.) Run repair.exe
- In my case, it downloaded a "repair.exe_kjhsg" and deleted my repair.exe. I renamed the new file to .exe
3.) Run Repair.exe
4.) Launch eve.exe
- Still got the auth error
5.) Closed eve client/launcher
6.) Ran Repair.exe 2x.
7.) Run eve.exe
- now able to get into the game
Michael Adam Crendraven
Federal Navy Academy
Gallente Federation
#39 - 2015-08-12 12:49:59 UTC
The authentication token provided by the launcher is of an invalid format. Please try again or contact EVE customer support.

Then when I try and log in to contact customer support I get:

nvalidAuthToken at /auth

No exception message supplied

Request Method: GET
Request URL: http://supportauth.eveonline.com/auth?code=OnqyEG_CAqt4feSm8j7q7-kr-Fj2auMjfs4gy3dtgw5tj3T5yBgZkbczDPI5hqiT0
Django Version: 1.8.2
Exception Type: InvalidAuthToken
Exception Location: /var/djangoroot/dharma/multipass/__init__.py in authenticate_session, line 97
Python Executable: /usr/bin/python
Python Version: 2.7.10
Python Path:

['/var/djangoroot/dharma',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/setuptools-17.1.1-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/setuptools_scm-1.5.4-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/pip-7.0.3-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/pytest_runner-2.5.1-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/MarkupSafe-0.23-py2.7-linux-x86_64.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/PyJWT-1.3.0-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/Jinja2-2.7.3-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/Django-1.8.2-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/python_memcached-1.54-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/six-1.9.0-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages/requests-2.7.0-py2.7.egg',
'/app/vendor/python-dev/bin/lib/python27.zip',
'/app/vendor/python-dev/bin/lib/python2.7',
'/app/vendor/python-dev/bin/lib/python2.7/plat-linux2',
'/app/vendor/python-dev/bin/lib/python2.7/lib-tk',
'/app/vendor/python-dev/bin/lib/python2.7/lib-old',
'/app/vendor/python-dev/bin/lib/python2.7/lib-dynload',
'/app/vendor/python-dev/bin/lib/python2.7/site-packages',
'/']

Server time: Wed, 12 Aug 2015 12:22:34 +0000

and a bunch more until the fix at the bottom:
"You're seeing this error because you have DEBUG = True in your Django settings file. Change that to False, and Django will display a standard page generated by the handler for this status code. "

Mozillia's support page states the following:
"That is a problem with a Python script that runs on the server. The website needs to fix this. If the problem persists then contact them via e-mail."

After I experienced this I spoke to my friends in Raid Call and some of their toons can get in and others can't.

SWEET MURPHY!!!! After I type all this up, one of my friends tried again and they fixed the RADIUS server or whatever authentication method they use......
Salia Jakuard
Pator Tech School
Minmatar Republic
#40 - 2015-08-12 12:50:24 UTC
What worked for me was disabling download on demand and downloading all the files. Perhaps this helps someone.
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