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Launcher problem !!! Greyed out
Author
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Gotze
Aliastra
Gallente Federation
#1 - 2015-07-22 08:47:51 UTC
Is it just my pcs that have this problem ?
I tried to reinstall launcher , but its still greyed out in play and status.
Launcher log says selfUpdate - ERROR - Error during self update
Victor Sane
A-1 Industrial and Salvage
#2 - 2015-07-22 09:00:02 UTC
Gotze wrote:
Is it just my pcs that have this problem ?
I tried to reinstall launcher , but its still greyed out in play and status.
Launcher log says selfUpdate - ERROR - Error during self update


mine wont load either the website Works obviously but not the launcher

i have Waoo fibernet through Fibia. and live in denmark.
Zapath
University of Caille
Gallente Federation
#3 - 2015-07-22 09:09:58 UTC
Having same problem. Launcher runs, can login but no client update and play button stays gray.
Polaarius Anstian
Brave Newbies Inc.
Brave Collective
#4 - 2015-07-22 09:14:55 UTC
Haveing same problem. Logs in , play button greyed out .
Launcher log last lines
ConnectionError: ('Connection aborted.', error(10060, 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond'))
2015-07-22 12:07:42,000 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (2): clientlogger.eveonline.com


I tried full reinstall same result.
Echatia
Kundida Private Security
#5 - 2015-07-22 09:17:12 UTC
Same here. Theres a thread in "issues and workarounds" where other post similar results. Seems a number of players started getting issues since 2 hours back.
Latisha Shanaynay
Fuel Blocks for Dante
#6 - 2015-07-22 09:18:14 UTC
Same problem here.
Argox
De Skamskudte Ravne
#7 - 2015-07-22 09:18:30 UTC
Me to come on CCP Big smile

Maybe less expansions and more bug fix, i have seen a lot of bugs latly
Jack Morrison
Team Liquid crp.
#8 - 2015-07-22 09:22:34 UTC
I have been facing this issue for the past few months - but usually it is enough to switch the language back and forth and the play button works again.

Looking for a group to pew with ? Have a chat with me.
Argox
De Skamskudte Ravne
#9 - 2015-07-22 09:25:21 UTC
Jack Morrison wrote:
I have been facing this issue for the past few months - but usually it is enough to switch the language back and forth and the play button works again.



OMG it works..... ty
Polaarius Anstian
Brave Newbies Inc.
Brave Collective
#10 - 2015-07-22 09:29:02 UTC
Jack Morrison wrote:
I have been facing this issue for the past few months - but usually it is enough to switch the language back and forth and the play button works again.


Does not work for me :(
Latisha Shanaynay
Fuel Blocks for Dante
#11 - 2015-07-22 09:33:29 UTC
You can bypass the launcher by running the your_eve_folder/bin/evefile.exe
Gotze
Aliastra
Gallente Federation
#12 - 2015-07-22 09:33:59 UTC
Use exefile.exe directly, it worked for me !!!
Echatia
Kundida Private Security
#13 - 2015-07-22 09:39:26 UTC
Jack Morrison wrote:
I have been facing this issue for the past few months - but usually it is enough to switch the language back and forth and the play button works again.

Tried this, including the "back and forward" trick explained in the issues and workaround thread. No good. First time i have this issue though seem other have had this since months back. There seems to be a spike with new players reporting this issue in the last hour spread over different threads. Could be good if we start a thread bout this rising problem to get more attention and sort out if there is a spike of increased "Grey Launcher Death".
Zapath
University of Caille
Gallente Federation
#14 - 2015-07-22 09:47:50 UTC
Running exefile directly works also for me!

Problem related to launcher update it seems.
Polaarius Anstian
Brave Newbies Inc.
Brave Collective
#15 - 2015-07-22 11:33:34 UTC
Zapath wrote:
Running exefile directly works also for me!

Problem related to launcher update it seems.


Exefile.exe just starts background process for me, but does not launch the game.

Made a support ticket.
Lif
Hedion University
Amarr Empire
#16 - 2015-07-22 11:48:35 UTC
Polaarius Anstian wrote:
Zapath wrote:
Running exefile directly works also for me!

Problem related to launcher update it seems.


Exefile.exe just starts background process for me, but does not launch the game.

Made a support ticket.



from in the eve folder run rescache.exe that fixed this process no client issue for me
Polaarius Anstian
Brave Newbies Inc.
Brave Collective
#17 - 2015-07-22 14:26:19 UTC
Just now there was a launcher patch that fixed the problem for me.
Lucy Lopez
Republic University
Minmatar Republic
#18 - 2015-07-22 14:54:43 UTC
Latisha Shanaynay wrote:
You can bypass the launcher by running the your_eve_folder/bin/evefile.exe


That's true, although doing so prevents you from accessing the Nexus store.
Ivana Twinkle
Viziam
Amarr Empire
#19 - 2015-07-22 16:32:50 UTC
Lucy Lopez wrote:
Latisha Shanaynay wrote:
You can bypass the launcher by running the your_eve_folder/bin/evefile.exe


That's true, although doing so prevents you from accessing the Nexus store.


Well... Compare not being able to run the game to losing access to some dumb pixel store temporarily.