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Launcher: Play Button and Gray Bar of Death -> Solution

Author
Hegh Batlh
Stille Gewalt
#1 - 2015-03-26 15:40:33 UTC  |  Edited by: Hegh Batlh
Hi,

if your Play Button or Updating Bar is grayed out without reason - just change the language in the right upper corner of the launcher.

After changing the language the Play Button is clickable and the Client is ready ;D
Sometimes you must agree to the eula but you dont have to start the launcher a few times :P

Greetz Hegh

PS: Dont forget to change the language back ;)
Malcaz
Omni Paradox Securities
Grand Inquisitors Federation
#2 - 2015-03-27 20:49:28 UTC  |  Edited by: Malcaz
This works for me.
Mira Stargazer
Epic Warfare
#3 - 2015-03-28 10:05:27 UTC
It works. Switched to german and back to English, and suddenly it finds all the resources.Shocked

Please CCP... the launcher...

I have feelings, I can smile - and murder while!

Hoody Allen
Doomheim
#4 - 2015-03-28 16:02:01 UTC
Works for me too. After a forced reboot I got the gray bar of death...- Thanks OP
Jozef Bulwizki
MALEVOLENT-INTENT
#5 - 2015-03-30 11:31:12 UTC
Tried it. Not working. Not happy. Support Tickets for in-game issues not addressed neither. Much preferred the previous system. This launcher sucks, is temperamental, and is WAY slower as opposed to the promises we had that it would make the game faster. Being able to PLAY the game is much bloody faster. I get in - eventually. 20 minutes after the server is online. This is getting pretty ordinary CCP.
Blaize Meduenin
School of Applied Knowledge
Caldari State
#6 - 2015-03-31 11:47:52 UTC
Since the scylla patch I cant play at all.

Sometimes when the launcher loads the name/password area doesnt display, sometimes it does but clicking the log in buton does nothing (launcher still sits there with the log in button in gold waiting to still be pressed).

I have tried relaunching, changing language (which crashes the launcher after a cple of tries) and completely uninstalled and deleted all shared cache etc for fresh reinstall several times, nothing makes any difference.

WHY did you have to change the launcher that was workign perfectly fine to this mess that is tempremental for most and down right broken making play impossible for others??
Sven Viko VIkolander
In space we are briefly free
#7 - 2015-05-16 01:25:14 UTC
Hegh Batlh wrote:
Hi,

if your Play Button or Updating Bar is grayed out without reason - just change the language in the right upper corner of the launcher.

After changing the language the Play Button is clickable and the Client is ready ;D
Sometimes you must agree to the eula but you dont have to start the launcher a few times :P

Greetz Hegh

PS: Dont forget to change the language back ;)


This worked for me, thanks a ton I've been waiting on that grey bar longer every night!
Jeven HouseBenyo
Vanity Thy Name Is
#8 - 2015-05-20 02:46:06 UTC
Bumped. Why? So the correct pilot gets the kudos. I didn't find this temporary solution, I just keep posting it. Actual thankee sai's go to....

Hegh Batlh!!!!!

>Jeven (who's one of those annoying honest peeps that gives credit were it's due.)

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.

Igor Nappi
Doomheim
#9 - 2015-05-20 10:33:59 UTC
Thanks for the tip, works wonderfully!

Furthermore, I think that links must be removed from the game.

Ashlar Maidstone
MoonFyre BattleGroup Holdings
#10 - 2015-05-20 13:15:48 UTC
tried it, massive fail.
Jolteon Taylor
0 Tax Industrials
#11 - 2015-07-19 01:09:41 UTC
I've just had this problem, and this worked for me.

How have CCP not fixed this in now several month?
Tovita
Future Stellar Corporation
#12 - 2015-07-22 05:49:18 UTC
I have now same problem but nothing helps. Tried deleting launcher folder and redownloaded it also this language trick.

Play button is grey and cant play game. Sent ticket this is just stupid that eve cant fix bloody launcher.
Gotze
Aliastra
Gallente Federation
#13 - 2015-07-22 07:44:34 UTC
Same problem here on both computers :S Tried the language swith, but didnt work.
Charlie Erquilenne
The Scope
Gallente Federation
#14 - 2015-07-22 08:01:37 UTC
Hi. This did not work for me either. Been waiting to get on for 3 hours now.
moorks
Unnatural Selection
#15 - 2015-07-22 08:45:14 UTC
Didn't work for me =(

http://imgur.com/Qwkbuyr

Joe Matsuri
Gento Tech
#16 - 2015-07-22 08:52:55 UTC  |  Edited by: Joe Matsuri
I have same problem. Tried the language trick. Tried deleting and reinstalling launcher. Tried with Download on Demand enabled and disabled.
Support ticket sent.

This is the error that is shown in the launcher log:

2015-07-22 10:47:33,727 - root - controllerFunctions - INFO - landing page: 'https://client.eveonline.com/launcherv3/en?steam_token=' backup page: u'E:\\Spil\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.2.896719.win32\\html\\Launcher_{languageID}.html'
2015-07-22 10:47:33,730 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2015-07-22 10:47:33,892 - browser - browser - INFO - Loading Url: u'https://client.eveonline.com/launcherv3/en?steam_token='
2015-07-22 10:47:33,892 - browser - browser - INFO - Registered backupUrl base as u'E:\\Spil\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.2.896719.win32\\html\\Launcher_{languageID}.html'
2015-07-22 10:47:34,365 - browser - browser - INFO - Received OnURLLoaded for URL=https://client.eveonline.com/launcherv3/en?steam_token= (status: 200)
2015-07-22 10:47:49,569 - root - selfUpdate - ERROR - Error during self update
Traceback (most recent call last):
  File "lib\selfUpdate.pyo", line 392, in startUpdate
  File "lib\selfUpdate.pyo", line 360, in initUpdate
  File "lib\selfUpdate.pyo", line 327, in needsUpdate
  File "lib\selfUpdate.pyo", line 215, in find_update
  File "lib\selfUpdate.pyo", line 191, in get_versions
  File "esky\finder.pyo", line 186, in find_versions
  File "lib\finder.pyo", line 28, in open_url
  File "lib\http.pyo", line 113, in get
  File "requests\api.pyo", line 65, in get
  File "requests\api.pyo", line 49, in request
  File "requests\sessions.pyo", line 461, in request
  File "requests\sessions.pyo", line 573, in send
  File "requests\adapters.pyo", line 415, in send
ConnectionError: ('Connection aborted.', error(10060, 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond'))
Dmitriy Hisoka
Brutor Tribe
Minmatar Republic
#17 - 2015-07-22 08:56:59 UTC
This didn't work for me either... Reinstalling launcher etc, nothing seem to work.
Jorma Ormand
Konna Partio
#18 - 2015-07-22 09:08:01 UTC
Joe Matsuri wrote:
I have same problem. Tried the language trick. Tried deleting and reinstalling launcher. Tried with Download on Demand enabled and disabled.
Support ticket sent.

This is the error that is shown in the launcher log:

2015-07-22 10:47:33,727 - root - controllerFunctions - INFO - landing page: 'https://client.eveonline.com/launcherv3/en?steam_token=' backup page: u'E:\\Spil\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.2.896719.win32\\html\\Launcher_{languageID}.html'
2015-07-22 10:47:33,730 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2015-07-22 10:47:33,892 - browser - browser - INFO - Loading Url: u'https://client.eveonline.com/launcherv3/en?steam_token='
2015-07-22 10:47:33,892 - browser - browser - INFO - Registered backupUrl base as u'E:\\Spil\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.2.896719.win32\\html\\Launcher_{languageID}.html'
2015-07-22 10:47:34,365 - browser - browser - INFO - Received OnURLLoaded for URL=https://client.eveonline.com/launcherv3/en?steam_token= (status: 200)
2015-07-22 10:47:49,569 - root - selfUpdate - ERROR - Error during self update
Traceback (most recent call last):
  File "lib\selfUpdate.pyo", line 392, in startUpdate
  File "lib\selfUpdate.pyo", line 360, in initUpdate
  File "lib\selfUpdate.pyo", line 327, in needsUpdate
  File "lib\selfUpdate.pyo", line 215, in find_update
  File "lib\selfUpdate.pyo", line 191, in get_versions
  File "esky\finder.pyo", line 186, in find_versions
  File "lib\finder.pyo", line 28, in open_url
  File "lib\http.pyo", line 113, in get
  File "requests\api.pyo", line 65, in get
  File "requests\api.pyo", line 49, in request
  File "requests\sessions.pyo", line 461, in request
  File "requests\sessions.pyo", line 573, in send
  File "requests\adapters.pyo", line 415, in send
ConnectionError: ('Connection aborted.', error(10060, 'A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond'))


I have the same error message
Gotze
Aliastra
Gallente Federation
#19 - 2015-07-22 09:32:00 UTC
If i start exefile.exe directly i can log on,so its just the launcher that are screwed.
Line Asgaard
Science and Trade Institute
Caldari State
#20 - 2015-07-22 09:41:25 UTC
Nothing seems to Work for me enither - grey grey and more grey :S

Ohhh well guess I have to wait untill DT and hope it is fixed then - but on the good side it gives time to read a book while waiting :)
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