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Issues, Workarounds & Localization

 
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Credit Cards for Character Transfers All Rejected?

Author
Leo Graves
Brutor Tribe
Minmatar Republic
#1 - 2011-11-29 21:50:41 UTC
I have been attempting to transfer a character for the past 24 hours, but even though my credit card has been confirmed to be in good order and has been used for everything else in this damn game, it has been repeatedly rejected. My card company says that they aren't even seeing an ATTEMPT from CCP to process my payment, even though the system says "We can't process your card at this time. Please check with your card issuer".

Is anyone else having this problem. This is remarkably frustrating for my buyer.
Leo Graves
Brutor Tribe
Minmatar Republic
#2 - 2011-11-29 22:14:22 UTC
Update to this.

By selecting either PayPal or PLEX payment options, the system takes you to the "Pay Now" screen, then rejects your payment attempt without even transferring you to PayPal.

This is becoming quite a joke.
speedball dirkablood
Duckling System
#3 - 2011-12-07 00:56:04 UTC
This is happening to me right now. Anyone why this is happening?
ExpNinja
The Abyss Watchers
The Charter
#4 - 2011-12-15 08:41:37 UTC  |  Edited by: ExpNinja
Same here!!!! Just sold this character and trying to do transfer. I get the same message even when trying to pay for the transfer with plex !!!!!!!!!!!!! hello CCP? waiting on petetion response
ExpNinja
The Abyss Watchers
The Charter
#5 - 2011-12-15 09:30:55 UTC  |  Edited by: ExpNinja
Still not working and ZERO response from ccp on here or from my petitions. :(
When my customer is back online I am hoping he will petition as well

Still getting

We were unable to authorize your payment at this time. Please ensure you have sufficient funds and/or contact your bank/card issuer for further information.


wether trying to pay for char transfer with credit card, paypal or plex !!!!
Kosher Jew
#6 - 2011-12-24 18:39:19 UTC
HAS THIS BEEN RESOLVED? THERE SEEMS TO BE A SIMILAR ISSUE GOING ON WITH A CURRENT SALE.

WHAT IS CCP's RESPONSE TO THIS?

Thanks. Cry
Null Jak
SpaceX Galactic
No Value
#7 - 2011-12-24 18:44:27 UTC
I am having the same problem, could not complete the transfer with a credit card so tried to use pay pal and plex with the same result.

Petition submitted to CCP but no response yet.

Cheers,

Null Jak
Aryu Sirius
Strategic Solutions INC
#8 - 2011-12-30 09:37:01 UTC
Having similiar problem and no resolution. I have petitioned but no answer after 3 days.