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Issues, Workarounds & Localization

 
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Repakaging/Stacking items absolutely tanks my client now

First post
Author
Lil' Brudder Too
Pistols for Pandas
#1 - 2015-06-23 17:51:05 UTC
Recently i started doing a round of consolidating all my stuffs, and when i went to repackage the bunch of modules my client was in near-lockup for a couple minutes and my frame rate was 0.8 fps for the duration. It is not because i have a crappy PC, doing this used to only take like mere seconds. It seems like it is something in the coding was changed, and now it completely bottoms out the client every time. Unless i'm in the very small minority that deals with hundreds of modules? (sorta like you thought was the case with 90% scaling)

Reproduction steps:
Take several hundred modules.
Repackage them.
Stack them.

Not sure why i'm even bothering giving this feedback, given CCP's latest "we did it because we wanted to, regardless of the feedback from SiSi" blog and that i'll be long gone before they even consider 'fixing' it...
Sobaan Tali
Caldari Quick Reaction Force
#2 - 2015-06-28 04:37:38 UTC
The UI likes to do that for everything nowadays, though the only place where it's as severe as you are describing is when I sell a full list of 100 items at a market hub; click sell, game hangs for a good 30-45 seconds at near-zero frames, then pops back to regular frames. Moving/Stacking large quantities of item stacks does seem to take longer as of lately as well. Doesn't hold a candle to how bad it was when the current iteration of the inventory management first rolled out, though the UI lag is getting noticeably worse in areas.

"Tomahawks?"

"----in' A, right?"

"Trouble is, those things cost like a million and a half each."

"----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."

Sobaan Tali
Caldari Quick Reaction Force
#3 - 2015-06-29 04:12:43 UTC
Jesus tap-dancing Christ!? I just starting rummaging through my corp hanger of stockpiled mods/guns/drones/ammo today -- the OP is right. My comps not the fastest, but it hasn't tanked in frames like that since, well, ever that I can recall. "Stack All" even needs to be selected twice for it to kick in. Seems the inventory has a real problem handling populated containers/bays and such, way more than I've seen before. Wasn't like this a month ago.

"Tomahawks?"

"----in' A, right?"

"Trouble is, those things cost like a million and a half each."

"----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."

CCP Darwin
C C P
C C P Alliance
#4 - 2015-06-29 12:16:19 UTC
Can you guys submit a bug report on this using the in-game tool? Here's why:

1) Specifics regarding your computer or internet connection may be relevant to reproducing the problem.

2) It would be really helpful to be able to see a screenshot showing things like what station you were in when you were able to reproduce the problem, how many things you're repackaging, and how you have containers, if any, set up.

I did take a few minutes to log into an account of mine with a few hundred items to repackage and it completed pretty quickly, but maybe I needed tens of thousands of modules or a machine that's tight on RAM to reproduce the issue. This is why your bug report would be useful.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins

Sobaan Tali
Caldari Quick Reaction Force
#5 - 2015-06-29 16:52:41 UTC  |  Edited by: Sobaan Tali
I think I see what the issue is, at least on my end. I think a substantial amount of the excessive frame loss is from having multiple containers open simultaneously.

In my corp hanger, I have three divisions devoted to being a weapons and charges cache. First two contain 5 freight containers each. Containers for charges in the first division, drones for the second. Charge containers can have anywhere from 300,000 units per stack to 100. The third division contains something like twelve or so freight containers, those are for modules. Some containers have nothing in them if I don't have those said items yet, though many of them have as much as 30-50 stacks.

Normally, to save time, I keep all of the containers open as tabs in the same window above my corp hanger window. If I do that, moving/clicking/modifying or doing anything to that window causes severe momentary frame drops, the worst of which lasting upwards to 20 seconds where the game seems to simply freeze in place. However, if I keep just one or two containers open, the frame drops are much smaller, though they still happen. "Stack All" still needs to be commanded twice in the container windows, but in every other inventory location, it works on first attempt.

tl;dr

The lag is virtually gone with just one or two containers open containing many stacks. Having 20+ said containers open at once seems to aggravate the UI.

To be complete...
Normally, I get ~80fps (running L4 combat missions) to ~120fps (sitting idle in station)
Interval preset set to immediate and I have Vsync off from NVidia control panel (I don't like Vsync)
Eve ran across two displays in full windowed (3840x1080)

Processor is an ASUS i5 3.2GHz (2 cores, 4 logical processors)
Windows 7 64bit Home Premium
Eve installed on the boot drove, a Seagate 1TB internal
8.0GB DDR3
EVGA GTX 660 SC2 w/ 3GB VRAM
ISP is through At&t Wireless, generally I get 1.6-1.8MB download speeds, not sure what the upstream speeds are

One more thing to note, I usually only play for 1-2 hours per day, though I have been having closed socket errors ever few days. I haven't had more than one per play session, but I will say that my comp is having to use a wireless adapter since the At&t technician didn't have an Ethernet cord long enough to stretch from the router to my room...to my disdain as I hate the thought of WiFi on my desktop. Service with them hasn't been very reliable -- adapter keeps losing power, internet outages every week or so, etc. Not sure if that's relevant, but just in case.

"Tomahawks?"

"----in' A, right?"

"Trouble is, those things cost like a million and a half each."

"----, you pay me half that and I'll hump in some c4 and blow the ---- out of it my own damn self."

CCP Darwin
C C P
C C P Alliance
#6 - 2015-06-30 11:55:07 UTC  |  Edited by: CCP Darwin
Sobaan Tali wrote:
I think I see what the issue is, at least on my end. I think a substantial amount of the excessive frame loss is from having multiple containers open simultaneously.

Thanks. Can you submit a bug report containing all this same information but using the in-game tool, preferably after reproducing the bug? This will provide us with EVE logging information as well as a lot more detail on your computer and software setup.

Edit: You can get to the in-game bug reporting tool by hitting F12 while in Eve and then choosing Report Bug. Note that doing this adds your issue automatically to our bug tracking system and is NOT THE SAME as posting here, which is why I'm asking you to do that too.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins