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Frustration handling orders

Author
Cista2
EVE Museum
#21 - 2015-06-08 07:22:56 UTC
Ohh and while we are here, there is another small peculiar item.

When you set up a sell order on something from your stock, some UI-coding genius found it would be amusing not to tell us which number represents your item sell price, and which number is the item count!
How would anyone think this is helpful?

Granted, there is a ".00" after the suggested sell price (until you start typing, then it disappears). And my sell orders usually read as e.g. 3 x 299,999,999 isk so they are hard to confuse.
But neither of those have helped when I have quickly typed one number, hit alt-tab, typed the other number, then look. Then having to start over because I could not see what I was doing. Because you know, we tend to think we know what we are doing, hence we type before we think.

I imagine if you are new in trading and maybe want to sell 2,000 items at a price of 4,000, you could often end up typing in the wrong field altogether and not realise it once you have done it.

My channel: "Signatures" -

TheSmokingHertog
Julia's Interstellar Trade Emperium
#22 - 2015-06-08 14:33:03 UTC
Cista2 wrote:
Ohh and while we are here, there is another small peculiar item.

When you set up a sell order on something from your stock, some UI-coding genius found it would be amusing not to tell us which number represents your item sell price, and which number is the item count!
How would anyone think this is helpful?

Granted, there is a ".00" after the suggested sell price (until you start typing, then it disappears). And my sell orders usually read as e.g. 3 x 299,999,999 isk so they are hard to confuse.
But neither of those have helped when I have quickly typed one number, hit alt-tab, typed the other number, then look. Then having to start over because I could not see what I was doing. Because you know, we tend to think we know what we are doing, hence we type before we think.

I imagine if you are new in trading and maybe want to sell 2,000 items at a price of 4,000, you could often end up typing in the wrong field altogether and not realise it once you have done it.


This mistake I made a lot of times selling small amounts of compressed ore stacks. Most of the times the green / red % bar behind the order tells you something is wrong, or you can't type behind the ,.. and then you notice.

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-

Plleasure Hub
Municorn
#23 - 2015-06-09 23:19:57 UTC
For the people attacking OP, blaming him as the sole cause of the mistake is misguided. What he is pointing out is a user experience design flaw. These exist in every type of software, and they can and will cause even the most diligent of users to make mistakes.

I have all-too-often seen that people (especially smart programmers or system admins) love to blame users as the first response to an error. Often, this only distracts from the root of the issue, which is usually a flaw that needs correcting in the user experience of the software.

He is calling for greater consistency in the design of the order warnings. Lack of consistent design patterns is a classic UE issue! This type of reporting of flaws should be encouraged, not responded to by condescension.

"There's no meaningful difference between a real and a virtual world. It's pointless to ask anyone who they really are. All you can do is accept and believe in them, because whoever they are in your mind, is their true identity." — Kazuto Kirigaya

Cista2
EVE Museum
#24 - 2015-06-15 10:27:41 UTC
TheSmokingHertog wrote:
Most of the times the green / red % bar behind the order tells you something is wrong, or you can't type behind the ,.. and then you notice.
Usually you will notice, but maybe it can go wrong! Case in point, somebody currently has an order up in Jita, to buy 50 million units of Merlin Wyirkomi SKINS for 0.01 (?) isk each.
That order will take some time to fill :)

My channel: "Signatures" -

GankYou
9B30FF Labs
#25 - 2015-06-15 10:50:11 UTC
I'd say, just be attentive when entering the last three digits of the order, and mentally keep in mind what you're dealing with - million, billions or thousands.

The number of orders that I modify per day predisposes me to a lot of risk, which can be managed with a sensible approach, and so far the losses only amounted to a few billion ISK.
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