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Jumping from system to system - Load Lag

First post
Author
DigDoug
RoKaSa Industries Ltd.
I Showed You My Probes... Please Respond...
#1 - 2011-12-22 04:54:38 UTC
Recently, not sure specifically after which patch, been busy with finals, but...

Now when I try to play the game I am experiencing lag when loading up a new system. I will jump through the gate, I can see the new area, I can type in the chat windows and see other people talking but I do not seem to be loading up the system I've just jumped into. I can right click and I have the drop down menu with all the pertinent local information for the new system (stations, stargates, bookmarks and such) but I cannot actually warp to anything. Approach/Align are on the menu but they don't actually do anything. Sometimes I jump through to a new system and there is no problem at all, it loads right up. Other times I will jump through and it will take anywhere from 20 seconds to well over a minute to load up. I don't know exactly how long it would have taken in some instances as I mostly live in Null and have no desire to sit there inert 15km off a gate waiting to die.

I've ruled out it being a problem with a specific zone as when I am in fleets nobody else experiences the problem.

Essentially the game is not playable for me in this current state. So, I'm willing to accept the monthly fees credited back to my account(S) for the duration of this new feature.

I am running Win7 64bit ultimate on an asus MB with an AMD phenom 3ghz quad core and 8gb of RAM. There isn't a single Intel chip on my rig.

I do run multiple accounts at the same time and to diffuse this as the scapegoat ahead of time, I've been doing that for years and never encountered that problem.

I have no other stability issues or discrepencies once the zone has loaded, everything is fine. As I mutli box it is weird that one account will experience the issue and another may not.

I will follow up with dxdiag when I get home from work.
Chivantee
Acidus Sulfo Corp
#2 - 2011-12-25 00:04:27 UTC
I have this exact same problem.

It does make the game unplayable as it is completely unpredictable and my client has been in this state for over 3 minutes before meaning that i cant jump in to lowsec/null sec without somebody else scouting it out for me first. even in a cloaked ship. The client will sit and i can do everything that doesnt involve giving commands to the ship, chat updates, i can use the browser etc etc. Then after a random amount of time the backdrop will do its little fade out and in thing and the system will start to load.

This has only stated happening since the new crucible patch, before that i've had no problems with eve.

I run an Intel Core2 Quad with an ATI 6850 graphics card under windows vista home premium 32 bit.
Katie Frost
Ministry of War
Amarr Empire
#3 - 2011-12-25 00:56:09 UTC
I have this problem as well.

I just noticed it last night and it's a real PITA when trying to PvP. Thankfully no losses due to this issue thus far. Have there been any changes in the Crucible update that would cause this issue?
R0Y4L
Science and Trade Institute
Caldari State
#4 - 2011-12-25 03:59:11 UTC
same problem for me and its dangerous cuz i live in a wormhole and sitting at on a WH and not seeing anything is not good at all
i put in a bug report, which is what all you guys should go do aswell ..

https://bugs.eveonline.com/newbugreport.asp?

that link should work

**IF  YOU   DONT  WANNA  DIE  DONT  FLY  **

Dratic
TURN LEFT
#5 - 2011-12-25 21:19:56 UTC
I have the same, it appears to be everytime a new skybox is loaded ie changing regions and certain constellations.
It probably is an ATI card thing as the only people i know who have the issue use them cards.
Glorious CEO
Universal Frog
#6 - 2011-12-26 08:02:14 UTC
Same problem here, extremely annoying and borderline unplayable. I am on Nvidia, btw.

At first it seemed to be happening only on one char. I petitioned and then used another char for the time being. After an hour of playing the other guy is getting stuck on gates too. Re-logging the char seems to help it a bit.

I have a hunch it's only happening after a certain amount of systems travelled. I am explorer by profession and I see the first hickups after having launched around thirty probes. I'd wager that's 15 to 20 gates travelled.
Katie Frost
Ministry of War
Amarr Empire
#7 - 2011-12-27 02:36:00 UTC
Yah this is continuing to happen and I am on Nvidia as well.

I don't quite know what to say in the bug report as there appear to be a lot of variables as to why and when this seems to be happening. For instance, I had no issues travelling around in my ships in low/null/high sec today - whereas the other day it appeared to struggle to load systems with a lot of people in them.

Today as soon as I got agression and had shield/armor damage + overheating damage, jumping into a system with one other person in it (from 0.0 to low) had a delay in loading the environment. However in both instances I was engaged in combat prior to this issue emerging.

This is getting to the point where it's becoming unplayable especially during PvP situations. I am still testing out different Gfx settings but I never had issues like these in the past and only appeared after the latest Crucible update.

Any thoughts or ideas would be helpful...
Chivantee
Acidus Sulfo Corp
#8 - 2011-12-27 20:34:10 UTC
Today my client would not load properly on nearly every system i jumped to. I loaded a second client up and followed the same route and it had no problems while the first client would hang, again for over 3 minutes some times. Restarting helped in this instance, but is not always a solution.

Interestingly, i also found out today that this bug also effects clone jumping. I clone jumed today and could not understand why i couldnt undock. everything was working normally, could move items around, i changed my ship (from pod to shuttle), all that updated no problem. I was clicking undock and nothing was happening, then a few minutes later the station model (ship spinning mode) changed then the ship began to undock.
Katie Frost
Ministry of War
Amarr Empire
#9 - 2011-12-28 06:09:13 UTC
Is there any progress on this issue at all?

This is making the game quite unplayable and there is no replies from the technical support...

Any feedback from the bug report?
Chivantee
Acidus Sulfo Corp
#10 - 2011-12-28 13:15:11 UTC
the bug report was 'This report has been attached to a defect'.

Thats all it says. Would be nice to hear from CCP about this issue though.
Shpenat
Ironman Inc.
#11 - 2011-12-28 23:12:05 UTC
Chivantee wrote:
the bug report was 'This report has been attached to a defect'.

Thats all it says. Would be nice to hear from CCP about this issue though.


This means that CCP know about the bug. Right now many people from CCP are away so it might take over a week before this issue will be looked at.
ranknfile
Greggles Pokemon
#12 - 2011-12-29 15:34:53 UTC
same here this laagg is so annoying everytime I jump into a system my client randomly freezes for a sec now im getting worried on this issue
Bane Lifeless
Doomheim
#13 - 2011-12-29 20:19:26 UTC
I've been having the same issue as well its completely random for me I tried clearing my cache and it seemed to fix it but I cleared my cache twice last night and I still had the same issue. What makes it worse is I will be fine for an hour or so then I will randomly have delays at gates for 1-5 minute waiting for the system to load. This only started happening after the last few patches.

P.S. I am using an EVGA video card.
Katie Frost
Ministry of War
Amarr Empire
#14 - 2011-12-30 05:24:08 UTC
I think it's great that CCP is having a holiday... maybe the people with this issue can be reinbursed our subscription time until this issue is resolved? For me EvE is no longer playable like this.

I also tried updating my video drivers, clearing cache, lowering all settings, changing screen resolutions in order to rule out any potential hardware issues.

Some feedback regarding this would be appreciated...
Talam Dallocort
ESCO Institute
#15 - 2011-12-31 17:03:35 UTC
this has started to happen to me now since the last patch
Silverbackyererse
Deep Core Mining Inc.
Caldari State
#16 - 2012-01-01 00:25:14 UTC
Also having this problem.

Note that it occurs with constellation and regional jumps only.

Been getting worse over past week or two. Grid will now not load b4 decloak time.

Australia based player.

ranknfile
Greggles Pokemon
#17 - 2012-01-01 17:17:27 UTC
bump!
R0Y4L
Science and Trade Institute
Caldari State
#18 - 2012-01-01 20:11:05 UTC
put in a bug report

https://bugs.eveonline.com/newbugreport.asp?

**IF  YOU   DONT  WANNA  DIE  DONT  FLY  **

Katie Frost
Ministry of War
Amarr Empire
#19 - 2012-01-02 01:26:40 UTC
I have now reinstalled the EVE client in order to ensure that there were no potentially corrupt files since the last patch.

I first attempted to run Repair.exe, which did not work. It downloaded a 3gb file and reverted me to EVE: Incarna which did not have eve.exe and failed to launch as a result. I then uninstalled the whole game and re-downloaded it from the EVE web site.

Thus far the game has been running smoothly and there did not appear to be any load lag between systems/constellations/regions. However, I have had insufficient time to test this fully as sometimes this lag dissapears for a while on re-log or computer restart. I will undertake more thorough testing today and determine whether the issue is still there or has been resolved.

If people have the time/patience to try this and test it out, go for it. Otherwise watch this space, I will update you later today.
Katie Frost
Ministry of War
Amarr Empire
#20 - 2012-01-02 02:03:28 UTC
Well... that didn't take long.

The issue is still there. I haven't encountered any significant lag after jumping yet, but the game certainly stalls for a few seconds when jumping into new systems and I feel that as I continue playing it will just increase in duration
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