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CCP

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Lucas Kell
Solitude Trading
S.N.O.T.
#21 - 2015-06-08 06:52:26 UTC
Steve Ronuken wrote:
Have you submitted a bug report, while it's happening?

That way, CCP can get some details about it. (some logs are copied, when you do the submit within the game)

After all, it's obviously (First report I've seen) not a common problem, so it's likely something semi specific to your computer.
Actually I was under the impression this was a very common problem. It's always happened, for like years. Every now and then, either half or the whole screen goes white. If you zoom right out, sometimes it will stop, and if you change to something like planetary view and back it will sometimes fix it. I know it's happened to at least myself, my rl mates and a good number of people I've been in corps with. I just figured CCP didn't particularly care about it.

The Indecisive Noob - EVE fan blog.

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Dun'Gal
Myriad Contractors Inc.
#22 - 2015-06-08 08:17:07 UTC
After a bunch of testing, I have come up with a solution to this apparently commonplace problem that has been going back for years. It involves a very simple, yet specific action that you must take in-game in order to rectify things.

Stop exploding Pirate NPC's! See, easy peezy - go explode players instead and this problem will resolve itself! I accept ISK donations for my troubleshooting services, as much or as little as you can afford.
Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#23 - 2015-06-08 11:34:00 UTC
Welp, sounds like it's more common than I thought (This was the first I'd heard Smile ) Sorry about that.

Still, bug reports, while the problem is occurring, are good. I can only imagine how hard it is to run this kind of problem to ground, when you only have the end effect, rather than the state. (correlation tends to help, so reports from multiple people tends to be useful. Multiple reports from a single person, not so much.)

I _suspect_ it's probably something along the lines of 'this kind of graphics card, with driver X or Y, with shader settings Z (and so on)' that causes it.

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter
Elenahina
Federal Navy Academy
Gallente Federation
#24 - 2015-06-08 12:38:28 UTC
Steve Ronuken wrote:
Welp, sounds like it's more common than I thought (This was the first I'd heard Smile ) Sorry about that.

Still, bug reports, while the problem is occurring, are good. I can only imagine how hard it is to run this kind of problem to ground, when you only have the end effect, rather than the state. (correlation tends to help, so reports from multiple people tends to be useful. Multiple reports from a single person, not so much.)

I _suspect_ it's probably something along the lines of 'this kind of graphics card, with driver X or Y, with shader settings Z (and so on)' that causes it.


And in that vien, the more bug reports CCP gets the more data points they have, the more likely they are to be able to find a root cause to the issue.

I know this used to happen to me, before I updated my graphics card to a newer model (this was several years ago, so it's not new now I want to say it's a 440 series NVidia). I can honestly say it has never happened with this card, and these drivers, and the settings I play Eve at.

Eve is like an addiction; you can't quit it until it quits you. Also, iderno
Jade Blackwind
#25 - 2015-06-08 12:53:13 UTC
I had that happen a couple of times when someone exploded at Jita undock, alt-tabbing out of Eve and back fixed the problem. HP laptop, GeForce 620-something.
CCP Explorer
C C P
C C P Alliance
#26 - 2015-06-08 13:25:43 UTC
Kalpel wrote:
Why is this still happening? http://i.imgur.com/qpWryLT.png

A pirate blows up creating a total white out on my screen for 15 seconds or so, this had been going on for 3 years that I can remember now, please fix this!

it isn't my computer it's only 2 years old
intel i7 and nvidia GTX 660
Please send us a bug report from within the client so we can get settings and logs.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Jenshae Chiroptera
#27 - 2015-06-08 13:26:29 UTC
People play the game with effects turned on?

(... and there is your answer)

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.
March rabbit
Aliastra
Gallente Federation
#28 - 2015-06-08 13:29:09 UTC
Christopher AET wrote:
\it's been going on for three years and your computer is two years old?



............whut?

let me tell you about buying new computers.....

The Mittani: "the inappropriate drunked joke"
Vincent Athena
Photosynth
#29 - 2015-06-08 13:38:41 UTC
Steve Ronuken wrote:
Have you submitted a bug report, while it's happening?

That way, CCP can get some details about it. (some logs are copied, when you do the submit within the game)

After all, it's obviously (First report I've seen) not a common problem, so it's likely something semi specific to your computer.

No, it happens to me too. Maybe about once every two months. I'm on a Mac, so its a cross platform bug.

Know a Frozen fan? Check this out

Frozen fanfiction
Gunz blazing Ronuken
Insane's Asylum
#30 - 2015-06-08 13:40:40 UTC
ohh super explosion bright lights in my eyes happen every now and then for me to.
Not too anoyed, can sometimes make it go away faster if i Rotate the camera around. P
Makari Aeron
Imperial Shipment
Amarr Empire
#31 - 2015-06-08 14:12:34 UTC
That happens occasionally. I've had it happen for years. It'll go away for a few months, CCP will patch something and it'll be fixed for a while. Rinse and repeat. It happens when mining, ratting, gate camps...

CCP RedDawn: Ugly people are just playing life on HARD mode. Personally, I'm playing on an INFERNO difficulty.

CCP Goliath: I often believe that the best way to get something done is to shout at the person trying to help you. http://goo.gl/PKGDP
Hallvardr
#32 - 2015-06-08 14:37:06 UTC
I was going to chastise the OP for linking a picture that was obviously very old (neocom icons as well as ship icons) but as I read the balance of the thread .. I realized that I too have experienced a form of this. My screen has never gone all white, but I do get strange graphical artifacts flailing around in space that seem to be centered on an explosion. Doesn't happen often and I can't seem to predict it nor trigger it.

My apologies OP for my evil thoughts. I shall now dock up and think about my ways.
Neckbeard Nolyfe
Zero Fun Allowed
xqtywiznalamywmodxfhhopawzpqyjdwrpeptuaenabjawdzku
#33 - 2015-06-08 14:41:22 UTC
Kalpel wrote:
http://i.imgur.com/qpWryLT.png


Look at that sweet UI, the coherent neocom menu and understandable icons.
Good old times.

~lvl 60 paladin~
sixteen 64
1664.
#34 - 2015-06-08 14:59:27 UTC
I get this happen at least once a week, I've been playing for around 18 months now but this bug only started appearing around March \ April this year for me, new'ish computer, up to date drivers drivers etc etc will submit a bug thingy next time it happens
Jenshae Chiroptera
#35 - 2015-06-08 15:04:50 UTC
Neckbeard Nolyfe wrote:
... Look at that sweet ... neocom ...
I need to glue a new one to the edge of my screen. Cats wrecked the last one.

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.
ColdChimera
#36 - 2015-06-08 15:06:48 UTC
Kalpel wrote:
Harrison Tato wrote:
Do you want CCP to send someone to your house to change the settings on your computer?


Uh no, I wouldn't want anyone from CCP to touch my computer ever! in fact I wouldn't even let them walk my dog!

call me a bitter vet (2nd account)



>3 years
>bitter vet

lolok
Yossarian Toralen
M and M Enterpises
#37 - 2015-06-08 15:25:47 UTC  |  Edited by: Yossarian Toralen
I've had this happen on and off since I started playing, I've turned off ship explosions and missile explosions(?) and it doesn't happen any more unless I turn on the effects.

I have talked to quite a few people that get the same problem and have started a thread and sent a bug report, if more bug reports are needed I can supply plenty.

I can understand how one dev doesn't know about it but somebody who works for CCP surely does.
Joia Crenca
Science and Trade Institute
Caldari State
#38 - 2015-06-08 15:25:50 UTC
March rabbit wrote:
Christopher AET wrote:
\it's been going on for three years and your computer is two years old?



............whut?

let me tell you about buying new computers.....



I've been seeing this as well, but with other things in life taking priority, I just hadn't submitted a bug report when it happens. Currently running an NVIDIA Geforce GTS 250, but it happens on other types of cards (and other computers) as well.


I'm glad the thread didn't get derailed and locked because of the 'whut?' response. A group of trolls poisoning threads can actively prevent fixes to the game.
Daemun Khanid
Corbeau de sang
#39 - 2015-06-08 15:39:38 UTC
I've seen it on occasion but it's rare enough that I couldn't care less and only seems to happen under specific circumstances. Moving the camera around or something as ships are exploding. It clears up after a few seconds, moving the camera or after warping and is hardly worth a rant. In any case doesn't this belong in issues and workarounds?

Daemun of Khanid
Seven Koskanaiken
Shadow Legions.
SONS of BANE
#40 - 2015-06-08 15:57:11 UTC
It'll be fixed right after the "blues showing as neutrals in station" bug.