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[Service] Red Frog Freight (High sec freight service)

First post First post
Author
Jiny
Republic Military School
Minmatar Republic
#1241 - 2015-05-27 02:12:45 UTC
Indeed, fantastic work! +1 would use again!
Lady Ayeipsia
BlueWaffe
#1242 - 2015-05-27 02:30:27 UTC
They moved some 13,000,000 cubic meters in a day for me. Shocked they are awesome!
Cool Blue1
Blue Republic Holding Corp
#1243 - 2015-05-27 03:07:32 UTC
Fantastic service from Red Frog!

Absolutely the best!
Red Frog Ari
Red Frog Freight
Red-Frog
#1244 - 2015-05-27 03:17:26 UTC
Cool Blue1 wrote:
Fantastic service from Red Frog!

Absolutely the best!


Glad you Guys are happy!

Looking forward for more RvB move Contracts!
Dywisa Otichoda
School of Applied Knowledge
Caldari State
#1245 - 2015-05-29 15:30:16 UTC
Excellent service from Red Frog.

Created a contract, got delivered one hour after. Now i understand why they are excellent !!
Lisa Echeriee
The Scope
Gallente Federation
#1246 - 2015-06-02 00:27:27 UTC
Very impressive service. First time using Red Frog and thought I would see my stuff tomorrow. They had it delivered in 4hrs or so. Will definitely use you again Big smile
Zoya Talvanen
Section 23
#1247 - 2015-06-08 03:13:54 UTC
Impressive. Easy setuo no hassle. I have retiredx from flying freighters but I will still make them. Red Frog gets preferential pricing if they need any.

Simply GREAT!

Making a new contract now.
Red Frog Ari
Red Frog Freight
Red-Frog
#1248 - 2015-06-19 16:43:26 UTC
Dear Clients,

On the 19th of June Burn Amarr event will take place in New Eden.

It is our pleasure to inform you that - like also in previous years in case of Burn Jita - Red Frog Freight will remain operational for its entire duration.

To ensure maximum security of your cargo and to upkeep the highest standard of all of our services, we will be implementing several alterations to how our service is provided.

For the exact changes to our service, please visit this page or our in-game public channel - RF Freight MOTD.
Red Frog Ari
Red Frog Freight
Red-Frog
#1249 - 2015-06-23 04:54:58 UTC
Dear Clients,

We are now back to the normal operating procedures!

Burn Amarr is over and we have a queue of 700 Contracts!

Thank you for your patience as we clear them!
Siobhian Noud
Kitchen Witch Industries
#1250 - 2015-06-24 05:13:13 UTC
Red Frog is the best! I and my alts have used them many times and they have always done a great job. They are the only freight service I will use.

o7

No sense in being pessimistic. It wouldn't work anyway.

Kalmar Firm
KarmaFleet University
#1251 - 2015-06-26 17:39:16 UTC
Superb service, 110% recomendation. Completly stress free relocating. Will definetly use again.
KiloAlpha
ImperiaI Federation
Goonswarm Federation
#1252 - 2015-06-28 10:19:42 UTC
Free bump
Errlyn Wheed-lee
Imperial Academy
Amarr Empire
#1253 - 2015-07-01 23:53:35 UTC
First time using a contract service, npc corp members said you were the bees knees (Actually something far less grotesque yet postitive) and I'm going to wait on finding out if you're as awesome as they say.

But here's to a new guy hoping :D
Red Frog Ari
Red Frog Freight
Red-Frog
#1254 - 2015-07-15 04:37:46 UTC
Dear Clients,

We will be increasing our Prices as of 16 July 2015.

As it is never decided lightly upon our rewards system alteration, we believe it was needed to ensure we attract and retain enough pilots in our Service.

For details, please head here.

You can also leave your feedback both here and on our Public Channel RF Freight.
Zoltari Amyn
Keepers of Hali
#1255 - 2015-07-16 14:27:57 UTC
Really, a 50% price increase? Sounds like your afk haulers are demanding more isk to make up for loosing freighters out of sheer laziness.

-1 customer.
Dracnys
#1256 - 2015-07-20 17:16:22 UTC
50% (actually more because pickup price also increased) is quite a lot of increase. I thought about if for a minute. Then I realized that that's still only about 15% of my trading profit that goes to Red Frog. And there's no way I'm going back to public hauling contracts.

A nice story to share: Once I forgot to set a collateral on a few contracts, like 5 billion altogether. I received a friendly evemail saying that the contracts were rejected and that I should please set a collateral. Red Frog is highly trustworthy and recommended.
who1 eva
KEQ Industrial Complex
#1257 - 2015-07-20 19:55:30 UTC
First, a sincere thanks for your help in being a core part of my trading business this last year. Red Frog has been a logistics service that I could truly count on.

For context, I am a relatively low margin, high volume trader -- as a result I was probably one of RF's top ten customers this year, paying out about 14B ISK in contract rewards to Red Frog in the last six months alone. However, at this time I need to take my business elsewhere if I possibly can. The 50% hike is much more than can be justified by increases in ganking and general inflation. More importantly to me, my trading business is no longer sufficiently profitable at the new Red Frog pricing levels. It was a win-win before but no longer works for me. As a result, I will now need to treat Red Frog as a rush service to be used only when timeliness is absolutely critical. Looking at the Red Frog website and the tiny, tiny queue of new contracts, it looks like I'm not alone in this assessment.

Please, Red Frog leadership, reconsider the price hike. Alternatively, consider giving volume customers like me a back-end rebate after exceeding particular contract rewards thresholds (something like 1/3 of the total back for customers doing more than 10B/year in contract rewards with Red Frog).
Madness Fae
The Scope
Gallente Federation
#1258 - 2015-07-23 16:15:20 UTC
Always on time and very reliable. Thank you for the service that you provide.
Ninlarra
Ninlarra Brand Ships and Modules
#1259 - 2015-07-23 18:14:23 UTC
who1 eva wrote:
First, a sincere thanks for your help in being a core part of my trading business this last year. Red Frog has been a logistics service that I could truly count on.

For context, I am a relatively low margin, high volume trader -- as a result I was probably one of RF's top ten customers this year, paying out about 14B ISK in contract rewards to Red Frog in the last six months alone. However, at this time I need to take my business elsewhere if I possibly can. The 50% hike is much more than can be justified by increases in ganking and general inflation. More importantly to me, my trading business is no longer sufficiently profitable at the new Red Frog pricing levels. It was a win-win before but no longer works for me. As a result, I will now need to treat Red Frog as a rush service to be used only when timeliness is absolutely critical. Looking at the Red Frog website and the tiny, tiny queue of new contracts, it looks like I'm not alone in this assessment.

Please, Red Frog leadership, reconsider the price hike. Alternatively, consider giving volume customers like me a back-end rebate after exceeding particular contract rewards thresholds (something like 1/3 of the total back for customers doing more than 10B/year in contract rewards with Red Frog).


I agree with the above two posters, I used there service every 3 days for the last 6 weeks, and on and off for the past 3 years. The vast majority of it was sheer laziness, but this 50%+ increase is by far way too much to justify the expense. I'm going elsewhere where they dont gouge the **** out of loyal customers for no tangible reason.
Red Frog Ari
Red Frog Freight
Red-Frog
#1260 - 2015-07-25 03:05:56 UTC
Madness Fae wrote:
Always on time and very reliable. Thank you for the service that you provide.


You are welcome! We are open 24/7 :)