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Issues, Workarounds & Localization

 
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Client Freeze/Crash When Landing on Caldari Region Gates
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ColdCutz
Frigonometry
#1 - 2015-05-23 06:44:33 UTC  |  Edited by: ColdCutz
Has anyone else been experiencing the client freeze/crash when landing on Caldari region gates? I've seen several threads on it in the past:


https://forums.eveonline.com/default.aspx?g=posts&m=5432621
https://forums.eveonline.com/default.aspx?g=posts&m=5464042
https://forums.eveonline.com/default.aspx?g=posts&t=400326
https://forums.eveonline.com/default.aspx?g=posts&t=61532
http://oldforums.eveonline.com/?a=topic&threadID=68849


but only Xer Jin's thread mentioned an explicit solution, and that was with Intel GMA hardware.

CCP Habakuk mentioned a patch to the client in the fourth thread listed above:

https://forums.eveonline.com/default.aspx?g=posts&m=722859#post722859

"Hey!
Thank you all for your reports and your patience! It seems like we have found the reason for these crashes and an potential fix was made today and is now waiting for testing and deployment to TQ (which seems to require a regular client patch)."



I was able to get my client to crash while running the logserver and attached the lbw file along with the crash dump file to my bug report, but I just wanted to make sure it didn't get lost in the ether.

So far, after trying multiple troubleshooting steps I still have not found a solution; that includes reinstalling Windows 7 x64 with just EVE installed, and clean installing various Nvidia drivers (old and new). Additionally my GTX 295 isn't even DirectX 11 capable, so that's not even in the equation.

The only workaround right now is to set the Shader Quality to Low, which frankly is unacceptable; although, it does give a clue into the cause of this problem.
Blnukem 192
Death By Design
#2 - 2015-05-25 06:26:47 UTC
I also use Nvidia, and have the same problem. Not just with Caldari region gates, but also whenever a Nightmare is on grid. Being someone who lives in Caldari space and constantly moves around for PVP, this is actually quite game breaking.

And I agree that switching my shader settings to low is unacceptable. I sincerely hope they fix this issue.
ColdCutz
Frigonometry
#3 - 2015-05-31 08:53:10 UTC
Hmmm that's interesting. I remember similarly a while back having an issue where the Proteus would crash my client. I can't recall if it was freezing my client or just crashing it outright, but subsequent patches appeared to fix that problem for me.

I'm trying everything I can on my end short of replacing the card. Clean installing several older Nvidia driver versions have thus far had NO EFFECT on the symptoms, and the likelihood that it's faulty hardware is highly doubtful given that the error is 100% specific and reproducible. I'm experiencing NO other problems outside of EVE.
Nathan Westen
Deep Core Mining Inc.
Caldari State
#4 - 2015-06-03 23:28:38 UTC
Hy, another Nvidea user here who suffers from the same issues. Whenever there is a Caldari Region Gate, a Nightmare and ironicly enough a Heron on grid my screen flickers and the game freezes. Sometimes just for a few moments and afterwards the textures of said culprits are missing. Other times it causes a game breaking crash.
I found a workaround on another post that suggests to put shaders to "LOW" and/or disable "threaded optimization" in the Nvidea control panel.

For a while everything seemed tolerable, until the recent update.

As it seems the issue has now also attacked the Corporate Hanger Arrays and oddly enough cant be cured by lowering the shaders as the screen still flickers and crashes. Hell, it even BSoD-ed on me. For someone who lives mainly in WH-space this issue is a game breaker
Blnukem 192
Death By Design
#5 - 2015-06-08 07:09:24 UTC
I can also confirm that the corp hangar array is causing crashes/screen glitches. Wonderful. Cry
Ishther Raym
Caldari Provisions
Caldari State
#6 - 2015-06-11 07:44:16 UTC  |  Edited by: Ishther Raym
Yep, Blnukem 192, looking at a silo in a pos makes the same freeze/crash that the caldari region gates and the hangar array. Im having this issue month ago and other games present no issue at all.
ColdCutz, the funny thing some of those threads that you linked are from 5 months ago... i dont know if we are going to see a fix of this problem, so shader at low will have to do it for now i guess but im with you that playing this game almost without shader is a serious lost, unacceptable as you said.
Blnukem 192
Death By Design
#7 - 2015-06-15 16:07:31 UTC
Bump. Some type of official-like response would be nice. Low shaders are driving me mad. Cry