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Extended downtime on Wednesday, December 28

First post
Author
CCP Navigator
C C P
C C P Alliance
#1 - 2011-12-28 11:32:32 UTC  |  Edited by: CCP Navigator
Downtime will be extended due to a server start up issue. At this time we are investigating the problem and do not have an eta when Tranquility will be online. We will use this thread to keep you updated.
CCP Navigator
C C P
C C P Alliance
#2 - 2011-12-28 11:50:28 UTC
Our Operations team have narrowed the problem down to one of the nodes not starting properly. This is being removed and we hope this will fix the problem. Will update with more very soon
CCP Navigator
C C P
C C P Alliance
#3 - 2011-12-28 11:57:28 UTC
Hello everyone,

The issue has been resolved when we removed the errant node which was causing the start up failure. We appreciate your patience during this extended downtime and hope you have a great day on Tranquility Smile
CCP Navigator
C C P
C C P Alliance
#4 - 2011-12-28 12:06:16 UTC
Hello again,

It seems the issue is not resolved. Our operations team are investigating and I will get you an update asap.
CCP Navigator
C C P
C C P Alliance
#5 - 2011-12-28 12:26:34 UTC
Tranquilty is back online now and accepting connections. The error was traced to the cluster attempting to load an old build. This has now been rectified.

Sorry for the delay.