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Insurance is unprofitable for Pend?

Author
Annemarie Menis
Imperial Academy
Amarr Empire
#1 - 2015-05-03 06:34:36 UTC
Hi,

Recently after losing several ships I've been concerned about the finances of Pend Insurance Corporation. It would seem that giving back several times the capsuleer's payment on every ship loss would not turn out well for them - even if only 50 or 40 percent of ships are that are insured are actually destroyed.

Has CCP considered having an actual monthly cost for ship insurance, like real insurance? This would be more realistic and would probably make players think twice about buying insurance, unlike the current "no-brainer" situation where there is no downside to insuring.
Akirei Scytale
Okami Syndicate
#2 - 2015-05-03 06:41:41 UTC  |  Edited by: Akirei Scytale
Annemarie Menis wrote:
Hi,

Recently after losing several ships I've been concerned about the finances of Pend Insurance Corporation. It would seem that giving back several times the capsuleer's payment on every ship loss would not turn out well for them - even if only 50 or 40 percent of ships are that are insured are actually destroyed.

Has CCP considered having an actual monthly cost for ship insurance, like real insurance? This would be more realistic and would probably make players think twice about buying insurance, unlike the current "no-brainer" situation where there is no downside to insuring.


In case you didn't notice, insurance expires. There is a monthly cost. Insurance also pays out crap for faction and T2.

The downside is you have to lose your ship for your ISK to not be wasted, and you lose insurance when loaning ships to friends or storing them in a POS. I haven't insured any of my ships in years.
Annemarie Menis
Imperial Academy
Amarr Empire
#3 - 2015-05-03 06:48:34 UTC  |  Edited by: Annemarie Menis
Akirei Scytale wrote:

In case you didn't notice, insurance expires. There is a monthly cost. Insurance also pays out crap for faction and T2.

The downside is you have to lose your ship for your ISK to not be wasted, and you lose insurance when loaning ships to friends or storing them in a POS. I haven't insured any of my ships in years.


Oh, I didn't know it expires. 12 weeks, it seems.

Thanks!
Nevyn Auscent
Broke Sauce
#4 - 2015-05-03 07:07:38 UTC
Also basically yes if they had to make a real profit they would be bankrupt, but we can pretend all sorts of things like they get the salvage from any ship we don't hence the wreck expiry, and sell it to the civilian market to make money also etc.

The power of Handwavium for an important game mechanic.
Malcanis
Vanishing Point.
The Initiative.
#5 - 2015-05-03 07:11:51 UTC
Annemarie Menis wrote:
Akirei Scytale wrote:

In case you didn't notice, insurance expires. There is a monthly cost. Insurance also pays out crap for faction and T2.

The downside is you have to lose your ship for your ISK to not be wasted, and you lose insurance when loaning ships to friends or storing them in a POS. I haven't insured any of my ships in years.


Oh, I didn't know it expires. 12 weeks, it seems.

Thanks!


It also doesn't cover any of the modules or consumables, which can - especially for small and medium ships - cost much more than the hull.

"Just remember later that I warned against any change to jump ranges or fatigue. You earned whats coming."

Grath Telkin, 11.10.2016

Hipqo
Tyde8
#6 - 2015-05-03 07:42:08 UTC
Basicly, dont insure anything unless you are flying t1 ships with t1 modules really.
Other then that, its a waste of money.

A life is best lived, to not step into your grave in a well preserved body. Instead, to slide in side ways, all battered and bruised, screamming, "Holy SH**! What a ride!"

Gilan Isana
Science and Trade Institute
Caldari State
#7 - 2015-05-03 12:06:17 UTC
My understanding of 'profitability' for Pend is that capsuler insurance is somewhat of a marquee 'loss leader' for this cluster wide insurance group.

They do not only deal with capsuleers but have a large business model insuring everything from planetside crop yield and housing through to NPC stations and empire based assets. They were mentioned as taking a particularly big hit when rogue elements flew a cap ship into a station during inter-empire peace talks.

In terms of overall business, the insuring of capsuleer ships is relatively small fry and the business can afford to make a small loss on this in an effort to keep the capsuleer community on side as well as potentially form a powerful income stream in the future, should they decide to extend further services to this niche community.

With everything else going on in the cluster, I would not lose too much sleep over a massive conglomerate insurance company losing a few isk paying out to capsuleers!!

Smile

Otso Bakarti
Doomheim
#8 - 2015-05-03 13:20:56 UTC  |  Edited by: Otso Bakarti
Annemarie Menis wrote:
Oh, I didn't know it expires. 12 weeks, it seems.
Thanks!
Reading is a good thing.

There are tens of thousands of other players not losing ships whose insurance payment comprises the (by comparison) small number of payments doled out to the minority of players losing ships. If everybody was losing ships as fast as they were being purchased (like some EVE utopians envision as the perfect game) then your take would be more accurate, the insurance people would be paying out from a bottomless pit of ISK. It's doing that anyway, but the numbers allow us to pretend it isn't.

There just isn't anything that can be said!

Cataca
Aspiring Nomads
#9 - 2015-05-03 14:17:41 UTC
Otso Bakarti wrote:
Annemarie Menis wrote:
Oh, I didn't know it expires. 12 weeks, it seems.
Thanks!
Reading is a good thing.

There are tens of thousands of other players not losing ships whose insurance payment comprises the (by comparison) small number of payments doled out to the minority of players losing ships. If everybody was losing ships as fast as they were being purchased (like some EVE utopians envision as the perfect game) then your take would be more accurate, the insurance people would be paying out from a bottomless pit of ISK. It's doing that anyway, but the numbers allow us to pretend it isn't.



Thats complete hogwash. Last fanfest had a presentation that put insurance payout somewhere at 1-2 trillion isk every year, in comparison bounties were at ~30T, that is very much non trivial.
Otso Bakarti
Doomheim
#10 - 2015-05-03 14:30:39 UTC
Cataca wrote:
Otso Bakarti wrote:
Annemarie Menis wrote:
Oh, I didn't know it expires. 12 weeks, it seems.
Thanks!
Reading is a good thing.

There are tens of thousands of other players not losing ships whose insurance payment comprises the (by comparison) small number of payments doled out to the minority of players losing ships. If everybody was losing ships as fast as they were being purchased (like some EVE utopians envision as the perfect game) then your take would be more accurate, the insurance people would be paying out from a bottomless pit of ISK. It's doing that anyway, but the numbers allow us to pretend it isn't.



Thats complete hogwash. Last fanfest had a presentation that put insurance payout somewhere at 1-2 trillion isk every year, in comparison bounties were at ~30T, that is very much non trivial.
Huh? (Bounties?) Okay. Where did I say "trivial"? Also, where's your "pay in" number?

There just isn't anything that can be said!

Cataca
Aspiring Nomads
#11 - 2015-05-03 14:37:55 UTC  |  Edited by: Cataca
Otso Bakarti wrote:


Thats complete hogwash. Last fanfest had a presentation that put insurance payout somewhere at 1-2 trillion isk every year, in comparison bounties were at ~30T, that is very much non trivial.
Huh? (Bounties?) Okay. Where did I say "trivial"? Also, where's your "pay in" number?
[/quote]


Quote:
There are tens of thousands of other players not losing ships whose insurance payment comprises the (by comparison) small number of payments doled out to the minority of players losing ships.


That 1-2 trillion is net value, i was comparing the payout to the biggest isk faucet in eve. So you'd have a comparison. I am too hung over to bother explaining further if you dont get what a faucet is, or how it works. But you shouldnt make things up, its bad mmkay?

edit: speaking of making things up, those numbers are aparently from the 2012 fanfest, not the one last year, sorry.
Otso Bakarti
Doomheim
#12 - 2015-05-03 15:47:08 UTC  |  Edited by: Otso Bakarti
Cataca wrote:
Otso Bakarti wrote:


Thats complete hogwash. Last fanfest had a presentation that put insurance payout somewhere at 1-2 trillion isk every year, in comparison bounties were at ~30T, that is very much non trivial.
Huh? (Bounties?) Okay. Where did I say "trivial"? Also, where's your "pay in" number?



Quote:
There are tens of thousands of other players not losing ships whose insurance payment comprises the (by comparison) small number of payments doled out to the minority of players losing ships.


Quote:
That 1-2 trillion is net value, i was comparing the payout to the biggest isk faucet in eve. So you'd have a comparison. I am too hung over to bother explaining further if you dont get what a faucet is, or how it works. But you shouldnt make things up, its bad mmkay?

edit: speaking of making things up, those numbers are aparently from the 2012 fanfest, not the one last year, sorry.


I assure you, I was more intent on mentioning you don't have a clue as to what you're saying.

EDIT: (Since you're "hungover".) You keep quoting my text, but you say nothing about what I've said.
You may be correcting someone, but you sure aren't correcting me. My responses have been driven
by pure curiosity, not an attempt to refute anything you've said, as what you've said in the context you've
placed it makes no sense and requires no response.

Case in point; you mention Bounties. I said nothing about bounties. You challenge characterizing something as "trivial". I said not one thing about anything being trivial. And, lastly, my characterization of the insurance component of the game may have been a bit informal, but it is not inaccurate. Which begs the question, what was it you thought you were disagreeing with? At this point your possible response doesn't light my low-level interest lamp, however. I make these remarks only for the sake of clarity, as I admit being guilty of levity.

There just isn't anything that can be said!

Cataca
Aspiring Nomads
#13 - 2015-05-03 16:05:47 UTC
You claimed that either:
Insurance payout is marginal and doesnt really affect the game or
More isk gets sunk into insurance than it gets payed out or
That ships arnt beeing exploded rather frequently

All of which are wrong and stated in your post. All of which are easily proven wrong by about 30 seconds of googling.

But let me say that you have a incredibly convoluted way of posting for how little you actually say.

And i explained why i brought bounties up. As you say, reading helps.
Otso Bakarti
Doomheim
#14 - 2015-05-03 16:10:47 UTC
Cataca wrote:
You claimed that either:
Insurance payout is marginal and doesnt really affect the game or
More isk gets sunk into insurance than it gets payed out or
That ships arnt beeing exploded rather frequently

All of which are wrong and stated in your post. All of which are easily proven wrong by about 30 seconds of googling.

But let me say that you have a incredibly convoluted way of posting for how little you actually say.

And i explained why i brought bounties up. As you say, reading helps.

I said no such thing. Yes, reading does help. Reading stuff by folks like you...not recommended.

There just isn't anything that can be said!

Mario Putzo
#15 - 2015-05-03 16:13:19 UTC
What they need to add is a "cooldown" on insurance, in the sense that when you lose a ship for a period of time, lets say 24 hours, your next insurance plan will cost say 10% more, if you lose yet another ship, that timer will reset, and you will get yet another 10% and so on and so forth.

In the real world, if you total a vehicle, then your insurance goes up, if you total another vehicle it goes up again, if you total to many vehicles, insurance companies won't even talk to you.
ShahFluffers
Ice Fire Warriors
#16 - 2015-05-03 16:39:12 UTC  |  Edited by: ShahFluffers
Annemarie Menis wrote:
Hi,

Recently after losing several ships I've been concerned about the finances of Pend Insurance Corporation. It would seem that giving back several times the capsuleer's payment on every ship loss would not turn out well for them - even if only 50 or 40 percent of ships are that are insured are actually destroyed.

Yes... by any metric Pend is unprofitable. Because it was designed primarily as game mechanic for the overall health of the game, with immersion being an afterthought

Annemarie Menis wrote:
Has CCP considered having an actual monthly cost for ship insurance, like real insurance? This would be more realistic and would probably make players think twice about buying insurance, unlike the current "no-brainer" situation where there is no downside to insuring.

Mario Putzo wrote:
What they need to add is a "cooldown" on insurance, in the sense that when you lose a ship for a period of time, lets say 24 hours, your next insurance plan will cost say 10% more, if you lose yet another ship, that timer will reset, and you will get yet another 10% and so on and so forth.

In the real world, if you total a vehicle, then your insurance goes up, if you total another vehicle it goes up again, if you total to many vehicles, insurance companies won't even talk to you.

So yeeeah... the way a REAL insurance company works is that it makes money by collecting monthly fees and discourages risky policies or behaviors (or won't even consider them in the first place).

In EVE... the insurance system is a game mechanic designed to "soften the blow" for newbie PvPers (who primarily use Tech 1 ships) and get them back out doing more of it!
In fact... it's design is to encourage and facilitate MORE overall destruction... which in turn helps industrialists because there is always someone buying their products... which makes miners happy because there is always demand for the ores they harvest... which in turn also helps the newbro because it means that base level activities like mining and building some low-margin stuff can actually yield a decent penny (if they operate in the less over saturated markets of EVE (see: not Jita)).


Basically... the insurance system is like many other mechanics in EVE that simply don't make sense in any contemporary way... but in the context of a game make complete sense (and are sometimes necessary).
Some other "weird mechanics" in EVE;

- CONCORD: According to the lore they are no more advanced than any of the other empires. Yet they have access to some kind of jump-drive tech that doesn't require a cyno... has no lag time... has no limit on how far or much it can be used...
CONCORD is merely a game mechanic that was introduced because apparently players will ALWAYS be able to beat any NPC... except those that they are mechanically unable to fight against at all. And while blocking off all major trade hub routes is funny... it wasn't good for the overall health of the game.

- No mass or volume limits in stations: Realistically you shouldn't be able to pile several thousand players into the same station... all of them in massive ships whose combined mass and volume exceeds the station itself. But it's a game... and with such limits you could theoretically block off access to any station in the game if you have enough players working with you.
Can you imagine the entirety of Null-sec just piling into trade-hubs and blocking off all trade until a new hub forms... then rinsing and repeating?

- Submarine physics: This was an early decision in EVE's creation... apparently real Zero-G physics is tedious, boring, and not very intuitive for most people.


I can keep going. Smile
-
Cataca
Aspiring Nomads
#17 - 2015-05-03 16:53:04 UTC
Otso Bakarti wrote:

I said no such thing. Yes, reading does help. Reading stuff by folks like you...not recommended.


Quote:
There are tens of thousands of other players not losing ships whose insurance payment comprises the (by comparison) small number of payments doled out to the minority of players losing ships. If everybody was losing ships as fast as they were being purchased (like some EVE utopians envision as the perfect game) then your take would be more accurate, the insurance people would be paying out from a bottomless pit of ISK. It's doing that anyway, but the numbers allow us to pretend it isn't.


Try as i might, this reads as "Insurance in eve is a working buiseness model, overall more insured ships live than get blown up."

Fact is, insurance is blowing isk into the economy, much of it. I compared it with a well know other isk printing mechanic (bounties) so you could draw your own conclusions.

If i misinterpreted your post, explain what you meant because i sure as hell cant read it any other way.
Otso Bakarti
Doomheim
#18 - 2015-05-03 17:04:24 UTC
Cataca wrote:
Otso Bakarti wrote:

I said no such thing. Yes, reading does help. Reading stuff by folks like you...not recommended.


Quote:
There are tens of thousands of other players not losing ships whose insurance payment comprises the (by comparison) small number of payments doled out to the minority of players losing ships. If everybody was losing ships as fast as they were being purchased (like some EVE utopians envision as the perfect game) then your take would be more accurate, the insurance people would be paying out from a bottomless pit of ISK. It's doing that anyway, but the numbers allow us to pretend it isn't.


Try as i might, this reads as "Insurance in eve is a working buiseness model, overall more insured ships live than get blown up."

Fact is, insurance is blowing isk into the economy, much of it. I compared it with a well know other isk printing mechanic (bounties) so you could draw your own conclusions.

If i misinterpreted your post, explain what you meant because i sure as hell cant read it any other way.
Well, if that's what you're reading into what I said, I must assure you, if I wanted to say that I have no trouble finding those words. The fact is, that isn't what I said. It's what you decided I must be trying to say. SO, rant on. I'm done with this exchange with you.

There just isn't anything that can be said!

d0cTeR9
Caldari Provisions
Caldari State
#19 - 2015-05-03 18:57:04 UTC
Otso Bakarti wrote:
Cataca wrote:
You claimed that either:
Insurance payout is marginal and doesnt really affect the game or
More isk gets sunk into insurance than it gets payed out or
That ships arnt beeing exploded rather frequently

All of which are wrong and stated in your post. All of which are easily proven wrong by about 30 seconds of googling.

But let me say that you have a incredibly convoluted way of posting for how little you actually say.

And i explained why i brought bounties up. As you say, reading helps.

I said no such thing. Yes, reading does help. Reading stuff by folks like you...not recommended.


Agreed, geez Shocked

Been around since the beginning.

Tipa Riot
Federal Navy Academy
Gallente Federation
#20 - 2015-05-03 19:11:25 UTC
"Insurance" is a reimbursement program from CCP to ease losses of T1 ships. I insure all my T1 PvP ships with platinum, none of them yet reached the expiration date Blink.

I'm my own NPC alt.

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