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Issues, Workarounds & Localization

 
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Launcher wlll not Launch

Author
Sir Akhfa
Isenguard Steel
#1 - 2015-04-28 15:20:15 UTC
So I patched Eve today on both my windows 7 machines it works fine. But on my windows 8 laptop the launcher will not launch. I have go directly to the bin folder and attempted to launch eve directly but this also fails. No error or anything. The eve file is out there running but not launch. I have brought up task manager and saw 6 eves running but I have shut all of those down and still nothing. Any ideas? I sent in a support ticket and it has been forwarded to technical experts.... yea... there will be a delay.... yea...
boogaboob
Specter Fleet
#2 - 2015-04-28 15:40:57 UTC
same thing is happening to me since patch. The launcher will open and i log in fine, but i hit launch and it hangs for about 20 seconds then nothing happens. Very frustrating
Sir Akhfa
Isenguard Steel
#3 - 2015-04-28 15:44:30 UTC
boogaboob wrote:
same thing is happening to me since patch. The launcher will open and i log in fine, but i hit launch and it hangs for about 20 seconds then nothing happens. Very frustrating


Yes it is... So is the lack of response from CCP...
Michael Mach
Arx One
#4 - 2015-04-28 15:44:53 UTC
Same issue for me on my Win7 machine, the usual workarounds aren't working at all.
Michael Mach
Arx One
#5 - 2015-04-28 15:58:13 UTC
Michael Mach wrote:
Same issue for me on my Win7 machine, the usual workarounds aren't working at all.


Solved by deleting my shared cache folder completely.
Sir Akhfa
Isenguard Steel
#6 - 2015-04-28 16:03:15 UTC
Michael Mach wrote:
Michael Mach wrote:
Same issue for me on my Win7 machine, the usual workarounds aren't working at all.


Solved by deleting my shared cache folder completely.


Where is this folder? I will give it a try.
boogaboob
Specter Fleet
#7 - 2015-04-28 17:30:43 UTC  |  Edited by: boogaboob
sweet fix man... this totally worked!

location of folder is in program data/ccp
Michael Mach
Arx One
#8 - 2015-04-28 17:46:57 UTC  |  Edited by: Michael Mach
Sir Akhfa wrote:
Where is this folder? I will give it a try.


Windows: C:\ProgramData\CCP\EVE\SharedCache

OS X: /Library/Application Support/EVE Online/p_drive/Local Settings/Application Data/CCP/EVE/SharedCache
Ampoliros Ni-Dunes
CreoDron Test and Evaluation Command
The AII Systems Commonwealth
#9 - 2015-04-28 19:12:09 UTC
Did you guys delete the folder itself or just the contents???
Khorvek
Colear Mining Retrieval and Distributing
#10 - 2015-04-28 21:09:54 UTC
It worries me that players have to devise a million workaround strategies.

If you have the same problem as me about the exe file not starting, give it 5 minutes and see if it comes up. Mine freezes too for a while, but will then eventually go.

People talk about how eve is better than WoW. I still get one shotted undocking in a frigate if there's a WT thrasher outside. It looks eerily similar to getting one shotted in WoW battlegrounds by a x9 level player when you're x1-4 levels.

Sturmwolke
#11 - 2015-04-28 21:17:30 UTC
Michael Mach wrote:
Michael Mach wrote:
Same issue for me on my Win7 machine, the usual workarounds aren't working at all.


Solved by deleting my shared cache folder completely.

OP and the rest, you don't want to do this until you've exhausted every single options.
You'll be effectively re-installing your EVE client all over again.

You need to be aware that this folder is a critical part of the EVE install. It's not a "cache" in the traditional sense - nearly all of the EVE resource files pre-Scylla were morphed into a cache-like structure.
When you delete this folder, you're effectively wiping out 98% of your EVE install. Happy re-downloading ~13GB worth of data, either way (thru DoD or normal DL if you have the option enabled in the Launcher).

Use the tool rescache.exe in the EVE folder to verify the cache integrity before you decide to mess with the shared cache.
The Launcher also maintains a checksum & validation file (in the launcher\cache) which can be deleted to force a re-check on the EVE install.
Sir Akhfa
Isenguard Steel
#12 - 2015-04-28 21:50:07 UTC
Sturmwolke wrote:
Michael Mach wrote:
Michael Mach wrote:
Same issue for me on my Win7 machine, the usual workarounds aren't working at all.


Solved by deleting my shared cache folder completely.

OP and the rest, you don't want to do this until you've exhausted every single options.
You'll be effectively re-installing your EVE client all over again.

You need to be aware that this folder is a critical part of the EVE install. It's not a "cache" in the traditional sense - nearly all of the EVE resource files pre-Scylla were morphed into a cache-like structure.
When you delete this folder, you're effectively wiping out 98% of your EVE install. Happy re-downloading ~13GB worth of data, either way (thru DoD or normal DL if you have the option enabled in the Launcher).

Use the tool rescache.exe in the EVE folder to verify the cache integrity before you decide to mess with the shared cache.
The Launcher also maintains a checksum & validation file (in the launcher\cache) which can be deleted to force a re-check on the EVE install.


I agree this was a last resort but I was at the end of their suggestions and this did work for me as well.