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do I raise a ticket or is there another way for less urgent items??

Author
Gilan Isana
Science and Trade Institute
Caldari State
#1 - 2015-04-17 22:37:55 UTC
Hi all,

Looking for a little advice. not sure if I should raise a ticket on something or if there is somewhere else to make general comments / ask for corrections on in game messages that are wrong.

Allow me to explain. . . . .

Tried to deliver a research job in a system 1 job away (yes I know lazy!) got a message saying "cant deliver as SUPPLY CHAIN MANAGEMENT skill only allows 0 jumps"

Checked my skill trained and sup. cha. mgmt to level 3 and should allow 15 jumps.

Just about to raise a ticket, when i realised its a research job, not manufacturing checked skill books, and sure enough skill book for scientific networking, which I did not have. Bought, training, problem solved.

Until the next person gets the same message! Cannot deliver job. . . . message should read SCIENTIFIC NETWORKING, not SUPPLY CHAIN MANAGEMENT for research jobs.

I know, its a small thing, and there are bigger and more important things for people to do, but still, Capsulers strive for perfection, and I am constantly coming across - " fixed wording on xxxx" on the update notes.

so the question is, do I still have to raise a ticket to see if this can be updated or is there another way to raise minor little non urgent alterations like this?
Paranoid Loyd
#2 - 2015-04-17 22:43:13 UTC
Support ticket is the way.

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!

Tau Cabalander
Retirement Retreat
Working Stiffs
#3 - 2015-04-18 07:54:28 UTC
Paranoid Loyd wrote:
Support ticket is the way.

More like a bug report, as there is no need for assistance.
Rawketsled
Generic Corp Name
#4 - 2015-04-18 08:15:04 UTC
Yep. Bug report.