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Wildfire - heresiology hacking changes
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Hasikan Miallok

Republic University

Minmatar Republic

Likes received: 1,926

#21 - 2015-02-16 05:08:59 UTC

ergherhdfgh wrote:

With regards to this mission specifically these arc have been out for a while. If it's bugged why has it not been fixed? It would just seem to make more sense than taking up a GMs time but maybe the arcs don't get run all that often.

I have been running this arc for ages - every 3 months whenever it comes available again. This is the first time it has ever been bugged.

DeMichael Crimson

Republic University

Minmatar Republic

Likes received: 63,182

#22 - 2015-02-16 05:46:33 UTC

ergherhdfgh wrote:

DeMichael Crimson wrote:

Obviously it's a confirmed bug which is why they're quickly resetting the mission.

From reading this thread I got the impression that resetting the mission doesn't help. The bug still exists.

I'm just wondering why they even bother to reset it instead of just completing the mission for the player.

DMC

I had read somewhere probably eve-survival.org that there was supposed to be 6 containers and the mission objective was in one of them. In my petition I had mentioned that I had successfully opened more than twice that number and still not gotten the mission completion item.

So it might be in the wording or in which GM you get or what mood they are in. When wording a ticket try to be more definitive and specific as people are likely to give you what you ask for. So instead of saying something like "I don't know what's going on with this mission I did what it says and it won't let me turn in" say something like " The mission objective says do X, Y, and Z and I did X,Y, and Z and it is not completeing can you please either complete the mission for me, or give me the mission objective."

Also if you give some kind of indication that you have looked into it and done some reading and not gone strait to the GM ticket UI to solve your problems. So slowly read the mission description and then look it up on eve-survival maybe do a google search on it but put some kind of wording that shows the GM you've read and are fairly certain that you are doing the mission correctly and that if you are not it is too poorly worded for the average player to be able to figure out with a reasonable amount of investigation.

These are just guidelines for general communication skills and how to word things when trying to get results. No game is perfect and every game that you pay money to play has some type of GM system. The GMs aren't trying to screw anyone over they are there to solve problems. However while this may be the first problem that you have run into in a few months or maybe even ever in game for the GM it's likely the 20th bugged mission he's had to take care of since his lunch break. So you really can't expect them to read more into it than what you give them.

Further people are mostly lazy so if you do the work for them and explain the problem and propose the solution most people won't look into it any further if what you are saying seems reasonable. In that case you are more likely to just get what it is you are asking for.

With regards to this mission specifically these arc have been out for a while. If it's bugged why has it not been fixed? It would just seem to make more sense than taking up a GMs time but maybe the arcs don't get run all that often.

Um, I know exactly how to word a Support Ticket and more importantly, I was the one who updated that mission report. That mission worked perfectly when I last ran it which was a little over 3 months ago so obviously CCP has recently done something to make that mission go buggy.

DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle

Hasikan Miallok

Republic University

Minmatar Republic

Likes received: 1,926

#23 - 2015-02-18 00:18:50 UTC

DeMichael Crimson wrote:

ergherhdfgh wrote:

DeMichael Crimson wrote:

The other issue with a reset is it does not reverse any faction hits from ship kills so if you reset several times killing ships each time you can end up with a substantial hit to Faction Standings.

DeMichael Crimson

Republic University

Minmatar Republic

Likes received: 63,182

#24 - 2015-02-18 05:00:27 UTC

Hasikan Miallok wrote:

The other issue with a reset is it does not reverse any faction hits from ship kills so if you reset several times killing ships each time you can end up with a substantial hit to Faction Standings.

Ahhh, very good point. I didn't even consider that aspect of it.

Definitely needs to be included when posting a Support Ticket.

DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle

Kosa Galactus

Chickens with BFG's

Likes received: 9

#25 - 2015-03-05 04:13:49 UTC

Just did this mission. Had to lodge a support ticket to reset mission, and was even given the mission item by a support GM. Ultimately, they still had to just set the mission as complete for me.

On arrival at mission site there are 3 relic cans.
Hack them all, they drop a 4th can.
Hack 4th can it drops a 5th can.
Hack 5th can it drops a 6th can.
Hack 6th can it drops a container.

It is my understanding from the wiki and eve survival guide that this container should contain the mission item. For me it only contained a miscellaneous item. Anyway after a couple of mission resets, and rinse and repeats, a GM just gave me the mission item. Unfortunately that didn't help as the 3rd mission requirement could not be resolved. The one that requires you to go to the location and actually do the mission. So they kindly just set the mission as complete for me.

I was using a fast frigate to lure the NPC's away from the cans and doubling back to hack. So, not sure if it makes a difference if you kill the NPC's. I couldn't afford the Faction hit though.

Big shout out to the GM's online that helped me out. Their support was super prompt and ultimately effective.

Raziel Walker

NPC Tax Evasion Corp

Likes received: 30

#26 - 2015-03-05 14:52:21 UTC

According to my own documentation I completed Heresiology about two months ago in januari.

Arc: Minmatar
Mission: 14
Mission name: Heresiology
Starts at: Hiva Shesha's Shuttle in Tanoo
Talk to: Hiva Shesha
Objective System/Destination: Zaid
Distance: 3j
Mission Type: Hacking/Combat
Objective: Recover Engraved Blood Obsidian tablet
Reward: 8.000.000,00
Time Bonus: 1.140.000,00
Completion Time:sorry not written down.
Ship used: Golem
Notes: Relic analyzer required, 6th container dropped the mission item

Next time i'll remember to write down mission time and whether or not combat was required or not.

DeMichael Crimson

Republic University

Minmatar Republic

Likes received: 63,182

#27 - 2015-03-09 05:39:27 UTC

Hasikan Miallok wrote:

I have been running this arc for ages - every 3 months whenever it comes available again. This is the first time it has ever been bugged.

I agree and whatever it was that CCP did to it they need to reverse it asap.

All this does is create unnecessary Support Tickets which in turn makes the whole support system run even slower. Same with the arcs not automatically giving the Faction standing increase when completed.

I'm sure the GM's time could be much better used on answering other support issues than constantly having to fix problems created by inept programming.

Ugh

DMC

'The Plan' | California Eve Players | Proposal - The Endless Battle

Hasikan Miallok

Republic University

Minmatar Republic

Likes received: 1,926

#28 - 2015-04-13 13:10:17 UTC

THis mission still seems buggged.

1, Attempted mission several times, just got randomly refilling cans after they were hacked.

2. Wrote support ticket they reset Mission.

3. After reset missin was still bugged exactly the same way.

4. Wrote second support ticket and was given mission item. Completed as much hacking as possible until had multiple refilled cans.

5. Tried to submit mission with mission item in hold and was told "One or more mission objectives have not been completed. Please check your mission journal for further information."


DeMichael Crimson Republic University Minmatar Republic Likes received: 63,182	#29 - 2015-04-14 06:08:19 UTC Bummer, CCP needs to give out the mission objective and then complete the mission for players instead of just re-setting the mission. At least til they fix the problem. DMC 'The Plan' \| California Eve Players \| Proposal - The Endless Battle

Dark Goliath 160
Mr Mac Dark Goliath Likes received: 160	#30 - 2015-04-14 08:19:46 UTC 1 First hacking mission for medalion is bugged too. You have to find anomaly with rats. Otherwise cans will give nothing. I was finding anomaly with rats and i gave up then i bought from market


Hasikan Miallok Republic University Minmatar Republic Likes received: 1,926	#31 - 2015-04-20 04:15:30 UTC 1 Confirming that you need to both be given the completion item and have the mission requirements set to completed before you can hand in. They also say this is a one off concession. I presume what they mean by that is "now you know Wildfire is bugged please do not attempt to do it again in the future".

Doomheim 1,412
Yourmoney Mywallet Doomheim Likes received: 1,412	#32 - 2015-04-24 20:44:35 UTC 1 Patchnotes for Mosaic wrote: Missions & NPCs: ... * A completion issue with the Minmatar epic arc mission 'Heresiology' has been fixed. Winmatar rejoice!

DeMichael Crimson

Republic University

Minmatar Republic

Likes received: 63,182

#33 - 2015-04-25 23:36:44 UTC

Yourmoney Mywallet wrote:

Patchnotes for Mosaic wrote:

Missions & NPCs:

...

* A completion issue with the Minmatar epic arc mission 'Heresiology' has been fixed.

Winmatar rejoice!

I should take the time and actually read the Patch Notes instead of just quickly glancing through them..

Anyway, that's excellent news for sure. Now we just need to see what changes have been done to the mission itself and then update the reports in Evelopedia and Eve Survival once again.

Ugh