EVE General Discussion

I think the issue was how it took 3 or 4 days to confirm what people were thinking in the 1st place. The whole "TQ is fine" think struck the wrong tone with a lot of us, a better answer would have been "we're investigating but it doesn't seem like a problem on our end, we'll keep you posted".

And i'm just speculating here, but sometimes public information people forget that not everyone uses all the same information sources (that happens with my organization as well).

What I mean is this: the public information guy is posting on twitter, facebook, other forms of social media, by the time he gets to the forums we have set up he's like "damn it I've explained this 6 times already" and that last notification is...not as polite as the 1st 6. But the guy who just uses the forum just sees a bad message and things "what an a-hole".

I mention this because I found the twitter and facebook notifications to be WAY more clear than what ended up on the forum. Thank you CCP for working on a frustrating problem. I got lucky, I was in Incursion sites EVERY time there was a mass disconnect and didn't lose my ship lol.

I'm not sure where all the shock and anger is coming from in this thread. Tranquility has been under constant DDoS attacks ever since the EULA enforcement changes this past winter, and maybe even before then.

Mad people are mad.

For those ~demanding~ various things of CCP and CCP Falcon: you do realize that life is not a TV show, and it can take more than 5 minutes to figure out what the problem is? And you do realize that you are the guy watching a business owner getting attacked by thugs and shouting at the owner to pay more attention to the PAYING CUSTOMER IN LINE AT HIS REGISTER?!?!?!?!1

It's a disconnect from a game. Stand up from the computer. Stretch. Get a beer. Maybe go outside. It's OK.

or let's say you bought a car and are driving up the mountain when the weather turns bad and makes the road INACCESSABLE. you don't turn to your car mechanic then too :) he will just say: "your car is fine"

wow that's acutaly a pretty good analogy with the road as the internet tube... :P

Anyone super rich and wants to run a private network directly to CCP within England?

You mean, while there are armed robbers holding the restaurant up?

You keep forgetting, conveniently, that CCP's game is under external attack. This is not a question of "CCP accidentally the whole server." There's a hostile third party disrupting the path between you and your steak, and it is unreasonable to expect the staff to continue as if nothing was going on.

Too many fails CCP. It was the last for me.

Hope you'll do better.
GL & HF

lol someone done got ganked.

probs cause of the sov changes and afk cloakers.

Random DC's still occurring, two of my allies just dropped,
and I am guessing that they ill not be able to log back in
any time soon.

Fleets are pointless due to random DC's,
never know when logi or command ships are going to drop off.

Le sigh.

It also states, that my plex or cash subscription, is valid for 30 days.

Let me just ask the question from CCP's perspective then. If I fail to pay my subscription because the bank was closed for a few days and I couldn't access my money, or my credit card was faulty or some other fault that is NOT my own, would CCP give me 4 days of free play time? The answer is no, they would unsub my account until I paid for the service as per the contract agreement.

Why then is it ok for CCP to not provide the service for the stated period of 30 days? That's a rhetorical question, it's not ok.

CCP Can easily grant 4 additional days, or a plex amount equal to 4 days worth based on current plex per dollar prices, or grant other in game assetts that essentially cost them nothing but make restitution for their breach of contract.

CCP will ban you the second you don't adhere to their EULA, why do you seem to think the EULA is a one way contract? It is not, and CCP not only can, but need to be held to the same standards they impose on the players.

EULA is a Standard form contract

Offer - The EULA describes the terms and conditions under which you may (i) use the Software; (ii) subscribe to, access and use EVE Online

Consideration - Upon establishing a new Account, you will be entitled to play EVE for a stated period of time (not to exceed thirty (30) days) without paying a subscription fee (the "Trial Period"). If your Account is not terminated in accordance with the procedures set forth below within the stated Trial Period, you will be charged the subscription fees as described during the registration process when you established your Account. (ie exchange cash for a service)

Acceptance - Accept EULA, download client, Buy plex, start playing.

So, I still see no response from CCP Falcon as to how they intend to make whole those that were unable to access their accounts due to the DDOS attacks.