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Mass Disconnect - 16:35 12/04/2015

First post First post First post
Author
Celise Katelo
State War Academy
Caldari State
#41 - 2015-04-12 20:47:25 UTC
Lan Wang wrote:
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?

This is been happening a number of days now sometimes multiple times a day.

Please fix it.


How do you fix a ddos attack?


This will help you:

Distributed Denial-of-Service ( DDoS )

EVEBoard ...Just over 60million skill points, each skill was chosen for a reason. I closed my eyes & clicked another skill to train... "BINGO...!!!" ... "This time i got something usefull"

Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#42 - 2015-04-12 21:13:34 UTC
Celise Katelo wrote:
Lan Wang wrote:
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?

This is been happening a number of days now sometimes multiple times a day.

Please fix it.


How do you fix a ddos attack?


This will help you:

Distributed Denial-of-Service ( DDoS )
Roll
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#43 - 2015-04-12 21:21:40 UTC
Celise Katelo wrote:
Lan Wang wrote:
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?

This is been happening a number of days now sometimes multiple times a day.

Please fix it.


How do you fix a ddos attack?


This will help you:

Distributed Denial-of-Service ( DDoS )


http://www.pcgamer.com/why-are-ddos-attacks-so-hard-to-stop/

TL;DR: Each side will continue to up their game a bit," he said, meaning that more sophisticated security will only lead to more sophisticated attacks.

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*

Dradis Aulmais
Center for Advanced Studies
Gallente Federation
#44 - 2015-04-12 21:51:19 UTC
Hicksimus wrote:
I do understand that not every connection related problem between us and Tranquility is CCP's problem but I also can't stress enough that CCP has a very high rate of connection issues with players as compared to other MMOs or even multiplayer games in general. I think more is at work here than just internet magic and script kiddies. Perhaps the same people that made pos code are responsible for networking.



Other mmos are multi shard with their player base spread across multiple server clusters in different areas so a single cluster going down will not effect the entire base. CCP has one massive shard running on a massive server cluster one server going down would effect that. Other mmos can easily roll the effected server to a back up or secondary cluster at another location. WoW can roll a North American server to a different cluster group if one is being attack. T do that with Eve wild be a mountainous challenge and expense of capital.

Dradis Aulmais, Federal Attorney Number 54896

Free The Scope Three

Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#45 - 2015-04-12 21:55:28 UTC  |  Edited by: Eve Solecist
Lan.... please realise both the futility ...
... and the insanity behind this.

The greater man does not argue,
but realise and accept the unchangeable.

This includes accepting that most people aren't "the greater man".

There is, of course, insanity behind constantly trying to tell
people that they are insane when they constantly try to tell people something
these peopl are unwilling or unable to realise and accept ...

... but I try only once per thread and once per person.

In the end it's good to try ...
... but when it's obvious that progress is not going to happen ...
... it's insane to try more than once.


*hugs*


Dreadis post above pretty much ends the thread,
yet people will argue against it as if it made sense.

If he now kept going, it'd be nothing else but insane.

Once there is everything relevant said and done ...
... there is no point in going on.
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
ISquishWorms
#46 - 2015-04-12 21:59:22 UTC
Lan Wang wrote:
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?

This is been happening a number of days now sometimes multiple times a day.

Please fix it.


How do you fix a ddos attack?


At the time of posting this no information had been provided as to the cause.

‘No, this isn't it at all. Make it more... psssshhhh’.

Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#47 - 2015-04-12 22:01:10 UTC  |  Edited by: Eve Solecist
ISquishWorms wrote:
Lan Wang wrote:
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?

This is been happening a number of days now sometimes multiple times a day.

Please fix it.


How do you fix a ddos attack?


At the time of posting this no information had been provided as to the cause.


CCP Falcon posted it's a DDoS.
Do I misinterpret you post somehow?
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Bj Queeen
Doomheim
#48 - 2015-04-12 22:09:00 UTC  |  Edited by: Bj Queeen
Garmyne Atavuli wrote:
CCP Falcon wrote:
UPDATE - 12/04/2015 - 17:13

After extensive investigation, we've been able to confirm that the connection issues experienced by players over the last few days have been caused by a series of DDoS attacks targeted at Tranquility.

Tranquility is perfectly healthy and is running fine, however we're currently working on resolving the situation, and the network issues that the attacks are causing.

We apologize for any interruption that the connection issues caused by these incidents are causing to your gameplay.


Steve Ronuken wrote:
I think a lot of people don't understand how the internet is actually wired together. (mostly because they don't need to know)


For those people, the short (and incorrect, but close enough for government work) version is:

You connect to your ISP.

Your ISP connects to other isps.

Those ISPs connect to the vendor that CCP gets their bandwidth from.

That connects to CCP's server.

There are often 15+ hops between you and the servers you're talking to (30 is around the maximum that will be supported. ish.) a failure or overuse of any of those (This is what a DDOS does, in addition to overloading servers) leads to you unable to connect.




https://www.linx.net/index.html is one of the interchanges between ISPs


Thank you both for your answers, the issue is now a lot clearer.


Bj Queeen wrote:
All these tears make me happy. All of you screaming at Falcon and CCP are pretty stupid. Do you guys even know how to Internets?


I have a car, do I now need to be a fully qualified mechanic to operate one? NO!
So at the same I don't not need to be an internet nerd to own a computer.

All I (we) needed was a non sanctimonious and non patronizing answer to a simple question.



You were given a answer and yet you still had a problem understanding. Should we draw it in crayon for you?

I think there should be a minimum IQ level people should reach before they are allowed to access the internet.
ISquishWorms
#49 - 2015-04-12 22:11:39 UTC
Eve Solecist wrote:
ISquishWorms wrote:
Lan Wang wrote:
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?

This is been happening a number of days now sometimes multiple times a day.

Please fix it.


How do you fix a ddos attack?


At the time of posting this no information had been provided as to the cause.


CCP Falcon posted it's a DDoS.
Do I misinterpret you post somehow?


He did this is true but not at the time I made that post.

So when I made that post I had no idea that it was a DDoS attack.

‘No, this isn't it at all. Make it more... psssshhhh’.

Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#50 - 2015-04-12 22:18:14 UTC
ISquishWorms wrote:
Eve Solecist wrote:
ISquishWorms wrote:
Lan Wang wrote:
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?

This is been happening a number of days now sometimes multiple times a day.

Please fix it.


How do you fix a ddos attack?


At the time of posting this no information had been provided as to the cause.


CCP Falcon posted it's a DDoS.
Do I misinterpret you post somehow?


He did this is true but not at the time I made that post.

So when I made that post I had no idea that it was a DDoS attack.

Ah, yes! :)
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Jenshae Chiroptera
#51 - 2015-04-13 01:15:32 UTC
Lan Wang wrote:
Celise Katelo wrote:
Lan Wang wrote:
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?
This is been happening a number of days now sometimes multiple times a day.
Please fix it.
How do you fix a ddos attack?

This will help you:
Distributed Denial-of-Service ( DDoS )
http://www.pcgamer.com/why-are-ddos-attacks-so-hard-to-stop/
TL;DR: Each side will continue to up their game a bit," he said, meaning that more sophisticated security will only lead to more sophisticated attacks.
There is a link to a document in this thread.
I also spelled out how companies can co-operate and shed the bot net load.
Another example was provided of how they can not attack too many servers at one time, that helps support this.

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.

Garmyne Atavuli
Pator Tech School
Minmatar Republic
#52 - 2015-04-13 02:02:33 UTC  |  Edited by: Garmyne Atavuli
Bj Queeen wrote:
You were given a answer and yet you still had a problem understanding. Should we draw it in crayon for you?

I think there should be a minimum IQ level people should reach before they are allowed to access the internet.


Your a fine one to talk about IQ aren't you, when you yourself are incapable of reading posts in Chronological Order.


Post #1 - The original Dev post, where Falcon says "everthing is fine"

Post #14 - Where I ask "how come I keep disconnecting"

Post #25 - Where Falcon explains "it's due DDoS Attacks"

Post #34 - Where I thank Falcon and a CSM member for the explanation.

So, as you can see, the ANSWER came AFTER my initial question!
Go back to playing with your crayons troll.
Agondray
Avenger Mercenaries
VOID Intergalactic Forces
#53 - 2015-04-13 03:32:46 UTC
asf the first ddos attack I have not be able to long on to eve as the launcher no longer fully loads, and as of 1020 0325 4/13 have I been able to log into the forums (most of my attempts have led to "page can not be found" when logging in) my account will expire shortly for the first time since 05. so I will be forced to be on standby for when the servers are in better health.

until then farewell

"Sarcasm is the Recourse of a weak mind." -Dr. Smith

snffenix
Gila Knights
#54 - 2015-04-13 08:30:53 UTC
You see Falcon, if you leave it so late to tell the truth and instead reassure everyone there's nothing wrong when there is something wrong (and people are getting more and more fed up of constantly getting disconnected, losing ships and cargo when there's officially 'nothing wrong and nothing to see here-move along') we then sound off when you do come clean. Does annoyance sound better on a Monday than Sunday?

I'd much rather know the problem is a ddos and have some vestigial sympathy for you all than to know there's something wrong but not be informed and treated as if it's the players who are deluded. Why Sir, we pay the wages of CCP staff through our subscriptions. Not saying we own your butt but you understand our collective frustrations nonetheless.

Anyway we've both got things off our chests this morning and I'll have to keep putting up with getting disconnected...

ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#55 - 2015-04-13 08:53:55 UTC
I have removed a rule breaking post and those quoting it.

The Rules:
29. Please use the correct language when posting on the forums.

The default language for posting on the EVE Online forums is English. Please use English when posting as a courtesy to other forum users, unless the forum channel is specifically created for discussion in another language as part of our localized language specific sub-forums.

ISD Ezwal Community Communication Liaisons (CCLs)

War Kitten
Panda McLegion
#56 - 2015-04-13 10:52:27 UTC
snffenix wrote:
You see Falcon, if you leave it so late to tell the truth and instead reassure everyone there's nothing wrong when there is something wrong (and people are getting more and more fed up of constantly getting disconnected, losing ships and cargo when there's officially 'nothing wrong and nothing to see here-move along') we then sound off when you do come clean. Does annoyance sound better on a Monday than Sunday?

I'd much rather know the problem is a ddos and have some vestigial sympathy for you all than to know there's something wrong but not be informed and treated as if it's the players who are deluded. Why Sir, we pay the wages of CCP staff through our subscriptions. Not saying we own your butt but you understand our collective frustrations nonetheless.

Anyway we've both got things off our chests this morning and I'll have to keep putting up with getting disconnected...



Not knowing what the problem is yet, but seeing that tranquility itself is running fine and posting that information, is not lying.

Posting that they are still looking into the issue is not reassuring people that there is nothing wrong.

Reading comprehension isn't that difficult. Simply put aside your prejudices and read what is written, taking time to look up any difficult words that might confuse.

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.

afkalt
Republic Military School
Minmatar Republic
#57 - 2015-04-13 11:33:06 UTC  |  Edited by: afkalt
snffenix wrote:
You see Falcon, if you leave it so late to tell the truth and instead reassure everyone there's nothing wrong when there is something wrong (and people are getting more and more fed up of constantly getting disconnected, losing ships and cargo when there's officially 'nothing wrong and nothing to see here-move along') we then sound off when you do come clean. Does annoyance sound better on a Monday than Sunday?

I'd much rather know the problem is a ddos and have some vestigial sympathy for you all than to know there's something wrong but not be informed and treated as if it's the players who are deluded. Why Sir, we pay the wages of CCP staff through our subscriptions. Not saying we own your butt but you understand our collective frustrations nonetheless.

Anyway we've both got things off our chests this morning and I'll have to keep putting up with getting disconnected...



I see you've never been at the sharp end of diagnosing an intermittent IT problem where the only thing each respective area can tell you is "it all looks ok from here at the moment, but we're still checking".

Frustration I get, but if you think folks aren't crawling all over this, typically whilst being shouted at by idiot managers who couldnt find their arse from a power button suggesting some ludicrous plan to "fix" it, all the while you know that the problem is a major one...I don't know what to say.
Eugene Kerner
TunDraGon
Goonswarm Federation
#58 - 2015-04-13 14:46:17 UTC
Is this something happening to EU based Players as well? I have not expirienced any problems (then again I was maybe just not online during the server problems?)

TunDraGon is recruiting! "Also, your boobs [:o] "   CCP Eterne, 2012 "When in doubt...make a diȼk joke." Robin Williams - RIP

afkalt
Republic Military School
Minmatar Republic
#59 - 2015-04-13 14:49:11 UTC
It happened to me night before last, EU.
Ecklectrix
#60 - 2015-04-13 15:26:07 UTC  |  Edited by: Ecklectrix
Eve Solecist wrote:
So, because of money, adults are entitled to behave like children?


Exactly what part of what I said was childish?
If you are referring to other people, you do realise many people are actually children that play eve right?
Some of them legally, and some just mentally, but the fact remains. If you pay for performance and that contract is not being fulfilled, then you have the right to ask why, when it will be fixed, and what compensation they intend to make for breaching the contract.

For some people, a simple "we're sorry for the inconvenience" isn't sufficient.

If you actually ever held a job, you'd know that when you promise something where money changes hands, you provide it, or you make remedy (like a refund, or a discount, or some other form of restitution). Welcome to contracts and you 101.

A consumer (in any field) has the right to demand remedy when a service they paid for isn't met as per the agreement.

CCP Falcon just saying "oops sorry, we're working on it" [paraphrased], obviously isn't satisfactory for some people, in fact I'm willing to bet a bit more communication might make people less annoyed and less likely to demand remedy. "Oops we're working on it" [paraphrased] works for about 1 day, then you need to start communicating.

As it stands now, there is no indication of how CCP intend to make restitution to those that were affected.

"#Falcon_Punch" Justifying Bullying by CCP Staff since it's inception.

Exhibit A