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Mass Disconnect - 16:35 12/04/2015

First post First post First post
Author
OverlordY
Interspan
#21 - 2015-04-12 17:11:08 UTC
There Eve server is in London.

The server itself is fine.

But connections TO IT, keep being dropped.

Probably a router in the same building / datacentre is faulty.
Ivarr Kerensky
Kerensky Tactical Group
#22 - 2015-04-12 17:11:48 UTC
Iam The Flash wrote:
Yes my ISP just decided en-mass with HUNDREDS of other ISP'S to shut down our connections to CCP Gaming. Yeh, tottally.

Idiot



I'll just quote this for future generations, to laugh at. Perhaps you (and we) should come to realise that you're not really that knowledgeable when it comes to the inner workings of the intertubes.

Excellence is an attitude.

CCP Falcon
#23 - 2015-04-12 17:16:31 UTC
UPDATE - 12/04/2015 - 17:13

After extensive investigation, we've been able to confirm that the connection issues experienced by players over the last few days have been caused by a series of DDoS attacks targeted at Tranquility.

Tranquility is perfectly healthy and is running fine, however we're currently working on resolving the situation, and the network issues that the attacks are causing.

We apologize for any interruption that the connection issues caused by these incidents are causing to your gameplay.

CCP Falcon || EVE Universe Community Manager || @CCP_Falcon

Happy Birthday To FAWLTY7! <3

Ecklectrix
#24 - 2015-04-12 17:16:49 UTC
Ivarr Kerensky wrote:
Now, take your uninformed entitlement somewhere else. Thanks.


People usually feel entitled, when they already paid upfront for something that isn't working. Generally that's because they actually ARE entitled...thats what paying for something does. It gives you a title...usually the title is like "paying customer" and it does come with "entitlements" believe it or not.

"#Falcon_Punch" Justifying Bullying by CCP Staff since it's inception.

Exhibit A

Jenshae Chiroptera
#25 - 2015-04-12 17:18:13 UTC
Iam The Flash wrote:
Yes my ISP just decided en-mass with HUNDREDS of other ISP'S to shut down our connections to CCP Gaming. Yeh, tottally.
Idiot
It can be the ISP nearest or near CCPs servers.
Such an obvious failure of basic logic is really pathetic.

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.

Cubey James
Aliastra
Gallente Federation
#26 - 2015-04-12 17:19:52 UTC
Damn script kiddies.
Jenshae Chiroptera
#27 - 2015-04-12 17:21:55 UTC  |  Edited by: ISD Ezwal
*Snip* Removed a reply to a deleted post. ISD Ezwal.

CCP Falcon wrote:
UPDATE - 12/04/2015 - 17:13

After extensive investigation, we've been able to confirm that the connection issues experienced by players over the last few days have been caused by a series of DDoS attacks targeted at Tranquility.

Tranquility is perfectly healthy and is running fine, however we're currently working on resolving the situation, and the network issues that the attacks are causing.

We apologize for any interruption that the connection issues caused by these incidents are causing to your gameplay.
Was it CCP?

I remember talks a few years ago when there was a rash of DDoS attacks. One of the gaming companies had made an agreement with other companies that if it happened their client did a series of fall back connections that routed through other companies.

Basically a few white listed IP addresses (with a lot of hardware backing them up) that connections were estabilished via and initiated by the client. Distributing and nullifying the attacks.
This might have been another MMO that did it.

This might help - http://www.nsfocus.com/uploadfile/Product/ADS/DDoS%20FAQ/DDoS%20Countermeasures.pdf

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.

Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#28 - 2015-04-12 18:09:50 UTC
Jenshae Chiroptera wrote:
Iam The Flash wrote:
Yes my ISP just decided en-mass with HUNDREDS of other ISP'S to shut down our connections to CCP Gaming. Yeh, tottally.
Idiot
It can be the ISP nearest or near CCPs servers.
Such an obvious failure of basic logic is really pathetic.



I think a lot of people don't understand how the internet is actually wired together. (mostly because they don't need to know)


For those people, the short (and incorrect, but close enough for government work) version is:

You connect to your ISP.

Your ISP connects to other isps.

Those ISPs connect to the vendor that CCP gets their bandwidth from.

That connects to CCP's server.

There are often 15+ hops between you and the servers you're talking to (30 is around the maximum that will be supported. ish.) a failure or overuse of any of those (This is what a DDOS does, in addition to overloading servers) leads to you unable to connect.




https://www.linx.net/index.html is one of the interchanges between ISPs

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter

Louise Beethoven
Hedion University
Amarr Empire
#29 - 2015-04-12 18:42:21 UTC  |  Edited by: Louise Beethoven
Iam The Flash wrote:
Ivarr Kerensky wrote:
Iam The Flash wrote:
How is it not their fault?

Nothing else stopped working for me.

Three server conenctions to work stayed up, 2 x FTP clients working fine, teamspeak working fine, skype working fine. No issue with youtube or ctrlaltdel online either.

Yeh three eve accounts shut down n refuse to connect

And it's not their fault?

lol much m8


ISP routing, look it up.


Yes my ISP just decided en-mass with HUNDREDS of other ISP'S to shut down our connections to CCP Gaming. Yeh, tottally.

Idiot

ShockedShockedUgh
Absolutely raging and unfettered ignorance
Bj Queeen
Doomheim
#30 - 2015-04-12 18:55:27 UTC  |  Edited by: Bj Queeen
All these tears make me happy. All of you screaming at Falcon and CCP are pretty stupid. Do you guys even know how to Internets?
Jenshae Chiroptera
#31 - 2015-04-12 19:00:42 UTC
Bj Queeen wrote:
Do you guys even know how to Internets?
I remember a time where it was a moderately complicated process to log into the nearest university and even a bit later than that when more was linked up and wide spread. People needed some brains or the social skills to convince others to help set them up to log on.
(I even remember programs being printed and needing to type them in as that was more full proof than floppies that were frequently corrupted) P

I miss those days when the very act of getting online filtered out so many people. Sad

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.

Garmyne Atavuli
Pator Tech School
Minmatar Republic
#32 - 2015-04-12 19:14:04 UTC  |  Edited by: Garmyne Atavuli
CCP Falcon wrote:
UPDATE - 12/04/2015 - 17:13

After extensive investigation, we've been able to confirm that the connection issues experienced by players over the last few days have been caused by a series of DDoS attacks targeted at Tranquility.

Tranquility is perfectly healthy and is running fine, however we're currently working on resolving the situation, and the network issues that the attacks are causing.

We apologize for any interruption that the connection issues caused by these incidents are causing to your gameplay.


Steve Ronuken wrote:
I think a lot of people don't understand how the internet is actually wired together. (mostly because they don't need to know)


For those people, the short (and incorrect, but close enough for government work) version is:

You connect to your ISP.

Your ISP connects to other isps.

Those ISPs connect to the vendor that CCP gets their bandwidth from.

That connects to CCP's server.

There are often 15+ hops between you and the servers you're talking to (30 is around the maximum that will be supported. ish.) a failure or overuse of any of those (This is what a DDOS does, in addition to overloading servers) leads to you unable to connect.




https://www.linx.net/index.html is one of the interchanges between ISPs


Thank you both for your answers, the issue is now a lot clearer.


Bj Queeen wrote:
All these tears make me happy. All of you screaming at Falcon and CCP are pretty stupid. Do you guys even know how to Internets?


I have a car, do I now need to be a fully qualified mechanic to operate one? NO!
So at the same I don't not need to be an internet nerd to own a computer.

All I (we) needed was a non sanctimonious and non patronizing answer to a simple question.
Hicksimus
Torgue
#33 - 2015-04-12 19:23:14 UTC
I do understand that not every connection related problem between us and Tranquility is CCP's problem but I also can't stress enough that CCP has a very high rate of connection issues with players as compared to other MMOs or even multiplayer games in general. I think more is at work here than just internet magic and script kiddies. Perhaps the same people that made pos code are responsible for networking.

Recruitment Officer: What type of a pilot are you? Me: I've been described as a Ray Charles with Parkinsons and a drinking problem.

Jenshae Chiroptera
#34 - 2015-04-12 19:24:32 UTC  |  Edited by: Jenshae Chiroptera
Hicksimus wrote:
... but I also can't stress enough that CCP has a very high rate of connection issues with players as compared to other MMOs or even multiplayer games in general. ....
Other games are parks for people to prance around in and be happy. EVE inspires darker more competitive motives. Not to mention they are known to have incredible servers, so the kiddies think they are super "uber" if they can bring Tranquility down and get tears from the HTFU crowd.
Garmyne Atavuli wrote:
I have a car, do I now need to be a fully qualified mechanic to operate one? NO!
So at the same I don't not need to be an internet nerd to own a computer.

All I (we) needed was a non sanctimonious and non patronizing answer to a simple question.
You don't need to be a mechanic but you do have some understanding on how a vehicle is directed down roads using sign posts.

The levels of cluelessness demostrated earlier in this thread are ridiculous. To the point that I feel that there really are people like this.

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.

Chainsaw Plankton
FaDoyToy
#35 - 2015-04-12 19:34:40 UTC
The internet is like a series of tubes, Quick! put some draino in it!

@ChainsawPlankto on twitter

Gully Alex Foyle
The Scope
Gallente Federation
#36 - 2015-04-12 19:37:21 UTC
Jenshae Chiroptera wrote:
To the point that I feel that there really are people like this.
That was quite funny, thanks.

Make space glamorous! Is EVE dying or not? Ask the EVE-O Death-o-meter!

Steve Ronuken
Fuzzwork Enterprises
Vote Steve Ronuken for CSM
#37 - 2015-04-12 19:45:33 UTC
Hicksimus wrote:
I do understand that not every connection related problem between us and Tranquility is CCP's problem but I also can't stress enough that CCP has a very high rate of connection issues with players as compared to other MMOs or even multiplayer games in general. I think more is at work here than just internet magic and script kiddies. Perhaps the same people that made pos code are responsible for networking.



One of the major differences is that to take down the other MMOs, you have to hit multiple endpoints, or it'll only go down in a single area. It's not uncommon to happen, but you hear a lot less about it, as it only affects a couple of thousand people, rather than, say, everyone playing WoW.

CCP are pretty good at the mitigation. It tends to be less than an hour, then everything is back. If you look at what happened at Christmas for the XBOne and PS4, you'll see that's actually pretty good.

http://uk.ign.com/articles/2015/03/05/phil-spencer-addresses-christmas-day-xbox-live-and-psn-ddos-attacks

Woo! CSM XI!

Fuzzwork Enterprises

Twitter: @fuzzysteve on Twitter

Nat Silverguard
Aideron Robotics
Aideron Robotics.
#38 - 2015-04-12 20:03:33 UTC
Iam The Flash wrote:
Ivarr Kerensky wrote:
Iam The Flash wrote:
How is it not their fault?

Nothing else stopped working for me.

Three server conenctions to work stayed up, 2 x FTP clients working fine, teamspeak working fine, skype working fine. No issue with youtube or ctrlaltdel online either.

Yeh three eve accounts shut down n refuse to connect

And it's not their fault?

lol much m8


ISP routing, look it up.


Yes my ISP just decided en-mass with HUNDREDS of other ISP'S to shut down our connections to CCP Gaming. Yeh, tottally.

Idiot




CCP doesn't like you, unsub please! Big smile

Just Add Water

Lan Wang
Princess Aiko Hold My Hand
Safety. Net
#39 - 2015-04-12 20:19:08 UTC
ISquishWorms wrote:
Do not care if TQ is fine if I am unable to connect and play without getting disconnected what is the point?

This is been happening a number of days now sometimes multiple times a day.

Please fix it.


How do you fix a ddos attack?

Domination Nephilim - Angel Cartel

Calm down miner. As you pointed out, people think they can get away with stuff they would not in rl... Like for example illegal mining... - Ima Wreckyou*

Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#40 - 2015-04-12 20:23:50 UTC
Ecklectrix wrote:
Ivarr Kerensky wrote:
Now, take your uninformed entitlement somewhere else. Thanks.


People usually feel entitled, when they already paid upfront for something that isn't working. Generally that's because they actually ARE entitled...thats what paying for something does. It gives you a title...usually the title is like "paying customer" and it does come with "entitlements" believe it or not.
So, because of money, adults are entitled to behave like children?
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -