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Issues, Workarounds & Localization

 
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Scylla patch, eve will not start.

First post
Author
Quiby San
#41 - 2015-03-30 11:48:54 UTC
Ronal Joringer wrote:
Well, in my case, game starts but with huge delay. Process exefile.exe*32 appears in Task manager, however it takes up to 5 min to launch game, even on direct file run.

Problem started after enabling "Download all".


This is happening to me too, but only at the very first start.
When I close EvE and start it again a few hours later without shutting down my system, it's back to normal again, until I reboot.
Ronal Joringer
DotWar
#42 - 2015-03-30 16:30:32 UTC
UPD: Looks like running rescache.exe could really solve this issue. No missed or corrupted files found during scan, but game client runs smoothly now.
Quiby San
#43 - 2015-03-31 09:24:29 UTC  |  Edited by: Quiby San
Ronal Joringer wrote:
UPD: Looks like running rescache.exe could really solve this issue. No missed or corrupted files found during scan, but game client runs smoothly now.


Still happening to me, even after running rescache.exe.
It didn't find any problems, but the first start-up of EvE after a reboot takes like 2-3 minutes.

Edit:
After today's downtime, I'm getting the following error when hitting "Log In" in the launcher:

Sorry, but an error occured while processing your request.
Error code: 00AB4FF5-C57B-47A8-A4A4-30610DF26678

Took me like 4 tries until I was allowed to wait 5 minutes, before the game finally started.

This all happened after the recent release and choosing "Download all the ressource files" as default.
bardghost Isu
Hogyoku
Goonswarm Federation
#44 - 2015-03-31 11:55:01 UTC  |  Edited by: bardghost Isu
Had some issues with launcher last few days buy restarting launcher fixed them. Since downtime have been getting this (Picture of launcher) have tried restarting launcher, cleared cache, restarted pc, even run rescache.exe with no curruptions (Ran Again Has Found 4GB Of Missing Files Which Should Never Have Been Missing As I Was Playing This Morning So Thats Now A Days Play Lost) .

This is a Steam based account gives me no end of troubles had to do a complete re-install after tried connecting to SiSi Steam made me download files then Launcher made me download them again I'm losing my patience with this to be honest.
Captain Africa
GRIM MARCH
#45 - 2015-03-31 19:04:29 UTC
What really bugs me is why so little feedback has come from CCP regarding this...
Elona Solette
League of Extraordinary Ratters
#46 - 2015-04-04 19:38:48 UTC
Captain Africa wrote:
What really bugs me is why so little feedback has come from CCP regarding this...


I have this issue on four accounts, CCP don't seem to care.

I really don't think I'm going to need four accounts going forward.
D On
Light Style
The Gorgon Spawn
#47 - 2015-04-09 18:29:15 UTC  |  Edited by: D On
I have the same problem and run the rescache.exe, tried reinstall Eve. But no success. Problem still exist and I cannot play the game.
Niobe Song
Center for Advanced Studies
Gallente Federation
#48 - 2015-04-10 02:22:53 UTC
I'm having the same problem. Since the patch the client had been really slow to start from the launcher but today it is so slow it doesn't want to seem to start at all.

Could someone give me a step by step on how to find this "rescache.exe"? I can't seem to locate it. Getting annoyed.
D On
Light Style
The Gorgon Spawn
#49 - 2015-04-10 16:07:33 UTC
Niobe Song wrote:
Could someone give me a step by step on how to find this "rescache.exe"?

It depends on your OS. In my Windows 7: C:\Program Files (x86)\CCP\EVE

I have just disable my Kaspesrsky Antivirus and Eve works now. lol
CCP Mechanic
C C P
C C P Alliance
#50 - 2015-04-10 18:04:25 UTC
Hi guys.

The three most common issues we are seeing are:

Incorrect folder permissions. This can be fixed by right clicking the icon used to start the game and selecting run as administrator from the drop down list.

Corrupt resource cache files. This can be fixed by running rescache.exe from the EVE installation folder.

Antivirus software like Kaspersky blocking the launcher or the launching of the client. Troubleshooting tips for these issues and more can be found in the following link.

https://ccpcommunity.zendesk.com/hc/en-us/articles/202634491-Download-on-Demand-Troubleshooting
Andris Arickson
Storm Chasers.
Pandemic Horde
#51 - 2015-04-12 05:04:33 UTC
I think in my trying to get my launcher running that I used the repair tool which did bad things (tm) to my SharedCache.

So I could run up eve as long as I have DoD enabled unless I want approximately 7G download (it gets a little less each time I play).

Luckily I also had eve on my laptop and wasn't stupid enough to use the repair tool on it. So once the launcher settled down I have 1 working eve on my laptop and 2 non working eve on my PC. (4 if you include SiSi)

In linux the location of the shared cache will likely default to "~/.wine/drive_c/users/Public/Application Data/CCP/EVE/SharedCache" which is where I found mine. Meaning that for windows users it will be in

C:/users/Public/Application Data/CCP/EVE/SharedCache

Being in AUTZ and having internet of the quality usually referred to with expletives I decided to try copying the files from my laptop to my PC.

14.7G of unpacked files (66k files) later: OP success, both clients working again.

Caveats:

  • don't have eve launcher or clients running (check for orphaned exe files)
  • check the file permissions of the destination folders are ok
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