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CCP Rise newbie stats

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Author
Scipio Artelius
Weaponised Vegemite
Flying Dangerous
#421 - 2015-04-03 04:14:31 UTC
Nevyn Auscent wrote:
C: you are emotionally over invested in 'proving' that ganking newbies is good for the game.

When has Jenn ever said that?
Eli Stan
Center for Advanced Studies
Gallente Federation
#422 - 2015-04-03 04:40:56 UTC  |  Edited by: Eli Stan
Kaarous Aldurald wrote:
Steppa Musana wrote:

Because that isn't the conclusion your ilk are going with. You might be an exception, and theres been a couple others, but mostly your kind are using this as evidence that the griefing that occurs in highsec has a positive affect on player retention. Nonsense.



Tell me, what conclusion do you draw from "the people who get non consensually destroyed have by far the best retention rate", may I ask?


My conclusion - actually, more of a hypothesis in need of further data to test - would be thus: People who are out doing stuff in EVE are more likely to stick with EVE, and a consequence of being out doing stuff is that being ganked in a possibility; people who don't do much in EVE in their first 15 days are unlikely to be ganked; therefore, being ganked is a result of being engaged with EVE, rather than being engaged with EVE is a result of being ganked.

But as I said, that's a hypothesis, just speculation as this point.

All we can truly conclude from the data as presented at Fanfest is that ganking is not a significant contributor to low new-player retention rates. (That in no way means increased ganking will result in increased retention - perhaps it will, but concluding so from the data is incorrect.)

ps - the exact words in the presentation, IIRC, was "slightly better," rather than "by far the best."
Dots
State Protectorate
Caldari State
#423 - 2015-04-03 04:53:18 UTC
Eli Stan wrote:

My conclusion - actually, more of a hypothesis in need of further data to test - would be thus: People who are out doing stuff in EVE are more likely to stick with EVE, and a consequence of being out doing stuff is that being ganked in a possibility; people who don't do much in EVE in their first 15 days are unlikely to be ganked; therefore, being ganked is a result of being engaged with EVE, rather than being engaged with EVE is a result of being ganked.



Your entire hypothesis focuses on 1% of the rookie population?



Quote:
Dots wrote:

Correlation is a prerequisite for causation. Did either yourself or Eli have any input as to how the data can more exactly pinpoint causation?


I have some thoughts about stuff possibly worth looking at, but I can't say whether they'll return any meaningful results.


I agree, it would be interesting to know what these 15-day old rookies were doing with their time in EVE to begin with.



Quote:
Second, it shows that the 1% who were ganked were more likely to be retained - but we can't say whether that's because of the gank or for some other reason.


The PVP = retention correlation is supported by more than one data study by CCP. The ganks themselves are noise in the FF2015 data, due to how few there are, but the retention data for those who were ganked do not conflict with the data for people involved in consensual PVP.

If the gank data was an anomaly, or pure coincidence as you seem to be implying, we would see a PVP = players leaving EVE data point somewhere.. and we haven't.

everything is better with ᵈᵒᵗˢ on it

New Player Opportunities: a gallery

Niobe Song
Center for Advanced Studies
Gallente Federation
#424 - 2015-04-03 05:01:36 UTC  |  Edited by: Niobe Song
A ganked newbie can do one of several things.

They can start an angry ranting forum thread and rage quit. We are probably better off without them.

They can continue playing like they were playing and will probably get ganked again and again.

Or they can learn from whatever mistake got them ganked in the first place and not get ganked again (or in some cases it might have just been bad luck and they were in the wrong place at the wrong time).

I think CCP has done their best to strike a balance. They are not going to remove ganking completely. It is a legitimate part of the game.

But from time to time they will rebalance things to make sure that ganking isn't too easy to do without repercussions for the ganker.

I am a strong believer that NPE is cause for more newbies leaving than being ganked but it wouldn't be a bad idea to include information on A. how to gank or B. how to avoid ganks as part of the revised NPE.
Scipio Artelius
Weaponised Vegemite
Flying Dangerous
#425 - 2015-04-03 05:05:27 UTC  |  Edited by: Scipio Artelius
Eli Stan wrote:
My conclusion - actually, more of a hypothesis in need of further data to test - would be thus: People who are out doing stuff in EVE are more likely to stick with EVE, and a consequence of being out doing stuff is that being ganked in a possibility; people who don't do much in EVE in their first 15 days are unlikely to be ganked; therefore, being ganked is a result of being engaged with EVE, rather than being engaged with EVE is a result of being ganked.

It's not a bad conclusion and kind of matches what Rise said last year a little bit in the NPE vision presentation at Fanfest:

https://youtu.be/sbHqFgn4SOw?t=993

After noting that CCP could really see that the current NPE pushes people towards solo/mission play, which is a good fit for some people, he continued with:

"...we have this other small group of 5-10% that do move into a really wide range of experiences. They are trading with other players a lot, they are in corps much more often, they're talking in fleet chats more often, they're on pvp kills more often; and these people tend to stick with us. These people are all of you guys most likely [referring to the audience] and, you know, they love the game and they stay with the game for a long time.

To us that says that the more we can do to get people having the kind of experiences that this group is having, the better off we will be, because obviously for them it's really rich and meaningful and it sticks with them for a long time
..."

It's kind of related to what you said, because whether the player is more engaged through their own motivation, or whether the game moves people into rich experiences, CCP clearly see advantages in changing the focus of the NPE to expose new players to the possibility of a richer experience.

That's where the stats from this year are related to that. If it's true, as people in the community often claim, that ganking drives new players away from the game, than that's important for CCP to understand, because that would be far from the type of rich experience they are trying to develop in the NPE. This years stats showed that if anything, the non-consensual pvp is part of that rich experience. Not the whole thing, just part of what helps make eve rich, non-linear and unpredictable.

Far from being something that drives new players (in the trial period) away from the game, ganking appears to be part of what helps make the gaming experience richer; as the players in that 1% group of ganked have a higher rate of retention and fit into that broader 5-10% of players that stick with the game long term.
Benny Ohu
Royal Amarr Institute
Amarr Empire
#426 - 2015-04-03 05:37:48 UTC
Eli Stan wrote:
My conclusion - actually, more of a hypothesis in need of further data to test - would be thus: People who are out doing stuff in EVE are more likely to stick with EVE, and a consequence of being out doing stuff is that being ganked in a possibility; people who don't do much in EVE in their first 15 days are unlikely to be ganked; therefore, being ganked is a result of being engaged with EVE, rather than being engaged with EVE is a result of being ganked.

But as I said, that's a hypothesis, just speculation as this point.

All we can truly conclude from the data as presented at Fanfest is that ganking is not a significant contributor to low new-player retention rates. (That in no way means increased ganking will result in increased retention - perhaps it will, but concluding so from the data is incorrect.)

ps - the exact words in the presentation, IIRC, was "slightly better," rather than "by far the best."

this is a non-dumb thing being said, but you lose points for using the word 'thus' unironically

Dots wrote:
But doesn't Kirk teach us that the only way to beat the Kobayashi Maru is to cheat?


read a star trek book a few years ago when there was nothing else to read, i remember his nephew beats the scenario legit

maybe it was his second cousin i don't know

frankly it's surprising kirk doesn't have more direct decendants, considering
Ima Wreckyou
The Conference Elite
The Conference
#427 - 2015-04-03 06:24:22 UTC
Nevyn Auscent wrote:
Jonah Gravenstein wrote:

An 80,000 user sample size is not insignificant. Assuming that the users are unique and the last figure of 500,00 subs to be accurate to within 10%, that'd be a 14-17% sample of the overall population, better than pretty much any medical study.

Quote:
Eve Solecist is making new definitions and a lot of guess work.
And you're not?

Pull the other one, it's got bells on.

Ignoring Jenshaes weird statement.
Firstly an 80,000 person study is not a 14-17% sample of the overall population. Because it is a study which includes no longer active accounts who are not part of the 500,000 population, so to obtain an accurate percentage of the population you would have to know the total number of accounts who have been active at any time (including trials) in the time period of the study. not the number of current subs.

Secondly, all the database query established is that there is a relationship between players who have been ganked in their first 15 days and players who have stayed more than 15 days.
Ignoring all the stuff about 15 days being a terrible timeframe to take, we still have no idea of the nature of the relationship. So to say that 'Players stayed because they were ganked' is extrapolating the statistics to say something that we have no idea on.
There are a multitude of other relationships that would also generate a similar view, but for vastly different reasons on which ganking is not the root cause, but simply a subsequent effect from the real reason those players have stayed longer.

Basically, you all are inventing results from a study, and would get laughed out of any scientific establishment with your reaching for straws.

Friend! You carebears told us for a long time that ganking was a big deal for player retention. You where absolutely convinced that ganking drives new players away. You spew this nonsense on the forums in every thread...

Now it seams to be the case that CCP had the same view for some time, but they where in the position to actually check because they have all the data of what happens and the survey answers if people quit.

They tried to verify YOUR idea about whats happening and why people quit. The result was something completely different. The data shows that not only is ganking an insignificant factor for new player retention, it also shows that new player who actually get ganked are more likely to stay. This is directly from the talk, there is no need to interpret anything into this data. This are just simple facts.

The facts say, and again this is directly shown by the data, that the carebears where wrong when they stated that ganking is bad for new player retention. The theory of the carebears was falsified with data which showed the opposite of what they expected. This is how science works. You make a hypothesis, then you try to falsify it with data. This happend and it shattered the carebear theory that ganking is bad for the game.

Now if we are honest, we can never say that some data "proves" anything, in science nothing is set in stone. But it certainly favors the view that ganking gets people out of their isolation and drags them into the sandbox where the interesting stuff in eve is happening.
Null Infinity
Imperial Academy
Amarr Empire
#428 - 2015-04-03 08:36:19 UTC
Ganking... You lot should try games like Dark orbit. It is where you get ganked as newbee. All the time, several times a day.

You do not want to get ganked in Eve? Stay in high sec, do not fly ships with too expensive modules / cargo and do not play afk. Mining in procurer can be safe even with CODE in the system, cause they will lose more ISK, than they will kill if they hunt you.

It is not ganking, what drives newbees out. It is repetitive PvE. Give more content for missions give more PvE activities for newbees (Incursions are not for newbees, trade is PvP), advertise already existing PvE diversity more (which newbee has idea about COSMOS missions, for example?), give more static low level WH ( up to C3 ) to dig into them (yes newbee dies there, but it is still more interesting than just jump into low sec gate or station camp)

New mining menthods: interactive mining and comet mining

Black Pedro
Mine.
#429 - 2015-04-03 08:37:32 UTC  |  Edited by: Black Pedro
Scipio Artelius wrote:
That's where the stats from this year are related to that. If it's true, as people in the community often claim, that ganking drives new players away from the game, than that's important for CCP to understand, because that would be far from the type of rich experience they are trying to develop in the NPE. This years stats showed that if anything, the non-consensual pvp is part of that rich experience. Not the whole thing, just part of what helps make eve rich, non-linear and unpredictable.

Far from being something that drives new players (in the trial period) away from the game, ganking appears to be part of what helps make the gaming experience richer; as the players in that 1% group of ganked have a higher rate of retention and fit into that broader 5-10% of players that stick with the game long term.

Exactly. CCP is trying to understand why players who show enough interest in the game to download the client and start the trial choose to not subscribe. They decided to test the hypothesis believed by so many players on these forums, and in general, that non-consensual PvP was driving these potential new customers away. They found no correlation between retention and ship loss and, if anything, found data to support an alternative hypothesis: that richness and engagement that non-consenual PvP offers makes attracts the type of player that started the trial more likely to stay with the game.

Now these correlations don't necessarily prove the effect (although the gankers-are-bad-for-new-player-retention hypothesis is looking very, very weak) but give strong support for CCP to experiment with putting more PvP into the new Opportunities NPE. Using the focus groups and the two-group comparison, CCP can determine whether exposure to PvP keeps players in the game longer or influences their engagement with it.

I think part of the problem, and why we need these scientific, data-driven approaches is that everyone has different experiences and expectations for the game. It is true that a non-zero number of players have left Eve because they were wardecced or suicide ganked. But it is also true that many players would not ever, or be still playing the game if these activities were not allowed at all. Studies like this can give some insight, but it is really difficult to conclusively tell what an effect of a change will be on player retention, let alone potential player retention, as player motivations are so diverse. You can't even ask them as most players will say they want things that are good for their particular playstyle even if it is bad for the game overall.

For the NPE it is simpler as there is a very narrow experience that CCP can play around with the structure of it to see the effect on a very specific metric - conversion of trials to paid accounts. And on that metric data is clear: new players are not negatively affected by gankers. And further, this interesting finding that players seem to engage more with the game after PvP merits exploration by CCP.
Niobe Song
Center for Advanced Studies
Gallente Federation
#430 - 2015-04-03 10:12:50 UTC
Make PvP part of the NPE.
Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#431 - 2015-04-03 10:15:08 UTC
Sheeesh .... what a day.

Liked Scipios, Pedros and even Wreckyou's posts.

I so hope this pointless, over half a decade old bullshit finally comes to an end.
  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Dracvlad
Taishi Combine
Astral Alliance
#432 - 2015-04-03 10:43:04 UTC
Well the analysis was on something that is not what people was talking about as the issue.

Ganking had a major impact when people could choose a mining ship with a tank of a wet paper bag or choose an even more expensive mining ship with the tank of a wet paper bag. The impact was always on people who were fairly new, 7 month to a year, not newbies. These people had made a stretch to the Hulk and then found a single Catalyst came in and blew them up, which was often a major hit when it had taken them months of grinding to buy it and often they had over-stretched to do so.

Since CCP finally and very late in the day after losing loads of miners gave people a choice to get in a tanked ship things have stabilised in that area.

You often see newish players getting ganked in poor tanking mining barges with no tank, but they have people who tell them that the fit is wrong and they need to use a ship than can be tanked, that being gankers and anti-gankers Some will still rage and quit, but the majority learn the lesson and move on now, because CCP finally gave them a choice with tanky mining ships which I cannot emphasise enough.

It is quite clear to me that Ganking of newbies is not an issue as a Venture is cheap and not such a shock to the system, that was never the issue and to think it was and to make such a fuss about it is so lame its side achingly funny... and at the same time a bit sad.

This is not the reason you are looking for...

When the going gets tough the Gankers get their CSM rep to change mechanics in their favour.

Blocked: Teckos Pech, Sonya Corvinus, baltec1, Shae Tadaruwa, Wander Prian, Daichi Yamato, Jonah Gravenstein, Merin Ryskin, Linus Gorp

Alavaria Fera
GoonWaffe
#433 - 2015-04-03 10:46:53 UTC
Eve Solecist wrote:
I so hope this pointless, over half a decade old bullshit finally comes to an end.

No it won't. How silly can you be to say a thing like that on these here eveo forums.

Unless you were being sarcastic.

Triggered by: Wars of Sovless Agression, Bending the Knee, Twisting the Knife, Eating Sov Wheaties, Bombless Bombers, Fizzlesov, Interceptor Fleets, Running Away, GhostTime Vuln, Renters, Bombs, Bubbles ?

Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#434 - 2015-04-03 11:02:48 UTC
Alavaria Fera wrote:
Eve Solecist wrote:
I so hope this pointless, over half a decade old bullshit finally comes to an end.

No it won't. How silly can you be to say a thing like that on these here eveo forums.

Unless you were being sarcastic.

Hey I said "I hope" ! If people actually pulled their **** together
and stopped pointlessly argueing while pointing at CCP ...

... then we might have a chance! :p


It's certainly doable! The issue is the PewPew crowd giving the idiots
legitimasy by responding to their irrelevant opinions, hearsay and hate!

We need more people like Harkonnen and HTFU!
And what stopped CODE from turning into a highsec thought-police??
We have good reason to control the crowd all by ourselves
and don't need CCP to do it for us!


  • All incoming connection attempts are being blocked. If you want to speak to me you will find me either in Hek local, you can create a contract or make a thread about it in General Discussions. I will call you back. -
Jenshae Chiroptera
#435 - 2015-04-03 11:19:06 UTC
It is so good being the OP because I can link to the sane posts in a long thread from the very first post, ones such as these.
Dracvlad wrote:
Well the analysis was on something that is not what people was talking about as the issue....
Nevyn Auscent wrote:
Basically, you all are inventing results from a study, and would get laughed out of any scientific establishment with your reaching for straws.
Blink

CCP - Building ant hills and magnifying glasses for fat kids

Not even once

EVE is becoming shallow and puerile; it will satisfy neither the veteran nor the "WoW" type crowd in the transition.

Ria Nieyli
Nieyli Enterprises
SL33PERS
#436 - 2015-04-03 11:23:30 UTC
Niobe Song wrote:
A ganked newbie can do one of several things.

They can start an angry ranting forum thread and rage quit. We are probably better off without them.

They can continue playing like they were playing and will probably get ganked again and again.

Or they can learn from whatever mistake got them ganked in the first place and not get ganked again (or in some cases it might have just been bad luck and they were in the wrong place at the wrong time).

I think CCP has done their best to strike a balance. They are not going to remove ganking completely. It is a legitimate part of the game.

But from time to time they will rebalance things to make sure that ganking isn't too easy to do without repercussions for the ganker.

I am a strong believer that NPE is cause for more newbies leaving than being ganked but it wouldn't be a bad idea to include information on A. how to gank or B. how to avoid ganks as part of the revised NPE.


In the sandbox, you're part of the NPE as much as CCP's tutorial. I've given ISK and tips to less than week old players I killed when I used to live in a wormhole. Overall those were pretty content with getting ran over by me. Their little messages letting me know how well they're doing after our encounter warm my black, shriveled heart.

But then there were some people that got pretty angry and abusive too. Those are just funny.
bonkerss
The Scope
Gallente Federation
#437 - 2015-04-03 11:45:52 UTC
The problem is: Most mmo players are addictive personalities. They want to get hooked and get rewarded every couple minutes. The average mmo player does not want to PLAY A GAME. He wants to get rewarded for doing irrelevant tasks and QUICK. Eve per default punishes you rather than reward you. Eve is a game that is only addictive for a very special breed of people. (probably sociopaths with a evil tendency:=)

If you want to run a successful mmo in the year 2015 you have to hook the player and shower him with gifts and epic loots. The timeframe to achieve this in the year 2015 is probably 5 minutes. If you dont have epic loot within those 5 minutes, and in eve chances are that instead of getting any loot you end up in a pod, people will leave and not look back.

If you want eve to have mass appeal you can forget it with the current game design!
Eve Solecist
Shitt Outta Luck - GANKING4GOOD
#438 - 2015-04-03 11:51:35 UTC
bonkerss wrote:
The problem is: Most mmo players are addictive personalities. They want to get hooked and get rewarded every couple minutes. The average mmo player does not want to PLAY A GAME. He wants to get rewarded for doing irrelevant tasks and QUICK. Eve per default punishes you rather than reward you. Eve is a game that is only addictive for a very special breed of people. (probably sociopaths with a evil tendency:=)

If you want to run a successful mmo in the year 2015 you have to hook the player and shower him with gifts and epic loots. The timeframe to achieve this in the year 2015 is probably 5 minutes. If you dont have epic loot within those 5 minutes, and in eve chances are that instead of getting any loot you end up in a pod, people will leave and not look back.

If you want eve to have mass appeal you can forget it with the current game design!

Nobody wants these people around, though.
They do not fit into the game, like, at all.

They bring nothing but grief and ruin the game
and when these mindless robots are done consuming they leave.

While I agree that exploiting the mindlessness of these robots fills the wallets ...
... in the end it costs more to have them around.
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beakerax
Pator Tech School
#439 - 2015-04-03 12:16:44 UTC
Dracvlad wrote:
Well the analysis was on something that is not what people was talking about as the issue.

we have always been at war with eastasia
Dracvlad
Taishi Combine
Astral Alliance
#440 - 2015-04-03 12:33:21 UTC
beakerax wrote:
Dracvlad wrote:
Well the analysis was on something that is not what people was talking about as the issue.

we have always been at war with eastasia


Not the best English I could have used, lets try again:

The issue with player loss to ganking was always those that were 7 months to a year old who had just got into a more expensive mining ship and it was especially bad when CCP ignored the fact that all their mining ships had the tank of a wet paper bag and their failure to address that was a major reason for that player loss.

Quote that now!

When the going gets tough the Gankers get their CSM rep to change mechanics in their favour.

Blocked: Teckos Pech, Sonya Corvinus, baltec1, Shae Tadaruwa, Wander Prian, Daichi Yamato, Jonah Gravenstein, Merin Ryskin, Linus Gorp