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Need help with a FW standing problem
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3D Horrorshow
Refineco Industries
#1 - 2015-03-28 15:31:05 UTC  |  Edited by: 3D Horrorshow
My friends were interested in playing Eve Online and they made a FW corp. They wanted me to join it and I did, then when we tried to join FW we got this message:

Your corporation can not join the faction for the following reason: Your corporation is not regarded highly enough by the faction. The standing with the faction is only 0.0000 but needs to be at least 0.00.

After some research, the only forum topics I could find explained that it is a rounding issue with the standings number, the problem is that it doesn't display in corp. standings, and it is keeping both myself and the new players from joining FW at all. We can't enlist ourelves and we can't enlist the corporation either, without getting the message above. Another forum topic about this suggests doing Sisters of Eve missions, the post was from 2008, so I have no idea if that is accurate anymore. I hope not. Both myself and the three guys I am trying to introduce to Eve Online have no interest in doing missions. Not to mention I have been doing FW for the last few weeks, so I thought my standing would be just fine

So a few questions to anyone who has already experienced this: Do I have to leave my current corp to fix the standing glitch? Are my standings now ruined because of the new corp.? Can I join another corp. to fix the problem? Do I have to enlist in the Gallente FW corp. to raise my standings? A new player made this corp. so does that mean all new players can't create FW corps without doing sisters of eve missions? Do the standings follow me from this corp.? How do I fix this glitch for the new guys that just want to experience FW? Should we dissolve the corp and retry to enlist in 24 hours after standings update? Will leaving or dissolving the corp. have any impact? The creator of the corp. left and still can't join FW, is this possibly the issue? Maybe he borked his standings before making the corp. accidentally without knowing it? Can i run these guys through 16 missions to get the gallente Faction boost? or is it FW NPC's that give the standing I need? What do you guys think? Halp!

Sorry for all the questions, but I am trying to talk my friends into not giving up on Eve, but all they are seeing is a FW system with glitches that they can't join, and customer support ignoring our tickets, so that means it must be some error on my part. I am doing my best to not screw up the game for three other guys but imma moron, so a little help here would be fantastic.

I am hoping the community has experienced this and knows a few workarounds they would be willing to share, thanks for reading.
Kain Duku
LoGisTicAl ERr0R
#2 - 2015-03-28 16:23:32 UTC  |  Edited by: Kain Duku
Which faction are you trying to join?

And how old is the corp?
Aslon Seridith
Biohazard.
#3 - 2015-03-28 16:37:53 UTC
Look up the data sites each faction have, then after DT your corp standings will be updated which allows u to join.

㋡ it's ASLON SERIDTH? | Minmatar Most Loved #1 | Gave Amarr a Medal | Orchestrator of BurnHuola'14 |

Author of: How to win FW in 3 months | Nullsec Bittervet | www.winmatar.com
3D Horrorshow
Refineco Industries
#4 - 2015-03-28 16:48:03 UTC
Ok, they were trying to join Gallente faction warfare,

You have to love Eve players, ty for the fast response.

A friend who likes fire helped us out with a temporary solution: we burned the corp. burned the character with standings issues (because the character wasn't but a few days old and wasn't training core skills anyway, for shame) , and joined the NPC faction warfare corp. so the guys can fight today.
Paranoid Loyd
#5 - 2015-03-28 16:51:01 UTC
Faction standing is what you need. Running for any corp in the gallente faction should fix it. 16 level 1 or 2 missions should do the trick and won't take too long. I am fairly certain Aslon is correct about the corp standings not updating until DT so you will need to reform the corp today, all join, run the 16 missions, run the stoyline mission that is given after the 16 missions all before downtime and then tomorrow you should be good to go.

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
3D Horrorshow
Refineco Industries
#6 - 2015-04-01 22:24:57 UTC
CCP responded to my half a week old glitch ticket today with this gem, "Greetings, I am GM Fox. As your players are brand new player they have no standing with the action in question. Not a zero standing, no standing. We suggest that they attempt just one mission for the faction in question and they will be registered with them."

I thought I would share the above response from CCP for both the entertainment value, because it is so classic, and to illustrate that CCP customer support must just think anyone who opens a ticket should be ignored or be given the old, tired, "Working as intended" response.

Of course the new player had a problem and did not have positive standing. I am going to have to disagree with CCP's math as well. 0.0000 should be equal to 0.0. Of course we did the missions, we got positive standing with Gallente, and still got the glitch message. In the end we had to delete the character, and delete the corporation completely. The character was still not able to even join the NPC FW corporation. Luckily for CCP, my friends have been playing MMO's long enough to recognize the difference between an amazing game, and lazy support staff who think it is ok to ignore problems and glitches. We could go back and track down the glitch, but my buddy has no time or tolerance for condescending GM's because he himself does customer support, and he deleted the character. Its too bad we couldn't track the glitch down and fix it for future new players, but hey, I can't force CCP's support staff to do their job.

I am a positive guy, and want something good to come from all this. So, let it be known there is a glitch out there for brand new player trying to join FW, and the old Working as intended answer is, and always has been hilarious, so we do get something from all this, we get to laugh at GM Foxup, and we have learned that when this glitch does arise the only fix known atm is to delete the character.

I appreciate the communities answer, you guys were very helpfull, both in the forums in the game, and out of game (people who know me, and have experienced CCP's style of customer support, and knew they wouldn't care, or help in any way, called me to help my brother and his friends experience Eve)

So thanks to the community for the assistance, and as for GM Foxup, you made us all laugh pretty hard, so at least we had some fun with it.

o/ Fly dangerous
Paranoid Loyd
#7 - 2015-04-01 23:41:57 UTC
The only thing funny about that response is how you completely misinterpreted it.

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
3D Horrorshow
Refineco Industries
#8 - 2015-04-02 00:11:01 UTC  |  Edited by: 3D Horrorshow
Paranoid Loyd wrote:
The only thing funny about that response is how you completely misinterpreted it.


I have a glitch, it has been confirmed and researched, please help.

CCP's response, "No you don't."

Not much to misread here. They still have a glitch they didn't fix that is going to cause problems for new players, and hurt the game overall for everyone. Its pretty basic.
Paranoid Loyd
#9 - 2015-04-02 00:27:03 UTC
Null =/= 0

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
3D Horrorshow
Refineco Industries
#10 - 2015-04-02 01:41:58 UTC  |  Edited by: 3D Horrorshow
Paranoid Loyd wrote:
Null =/= 0



So that is all you have to say? 3 useless posts, the first one is you suggesting I should rep grind a new character even though every new character should be able to join FW without a rep grind, the second was you kissing CCP's butt, and the third is you proving you don't even understand the term you are trying to use. If your mouth didn't flap so much you wouldn't know where to feed yourself.

Definition of the null term you are incorrectly using

Some advice: Its better to not post and give the impression you are a moron, because when you post without reading or thinking it removes all doubt.

You should apply to customer support.

Lol

EDIT: Make that 4 useless posts.
Paranoid Loyd
#11 - 2015-04-02 01:51:34 UTC
Roll

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
Sequester Risalo
German Corps of Engineers 17
Federation of Respect Honor Passion Alliance.
#12 - 2015-04-02 11:44:12 UTC
3D Horrorshow wrote:
even though every new character should be able to join FW without a rep grind.



I think this is where you are wrong.

Although experienced players could indeed wish to start their desired occupation from the get go there are requirements. You need skills to fly most ships and you need faction standing to join a faction militia.

If you did the missions and still had no standing at all after downtime there would indeed be reason to complain. Otherwise you are just riding the entitlement train.
Rinai Vero
Blades of Liberty
#13 - 2015-04-02 14:16:56 UTC
FW has a pretty low barrier to entry, but that barrier does exist, and it exists for a reason. As "veteran MMO players" you should realize that game mechanics are often subject to abuse by profit minded players. Faction Warfare in EVE has experienced huge amounts of exploitation. Veteran players start FW plex farming alts on a constant basis, experienced players grind faction standings to switch their corps between militias. Even established FW groups have to be careful in their recruiting lest they bring in too many characters with low standings and get themselves dropped from militia

I definitely sympathize with your frustration at opaque game systems, but I think ya'll could have operated with a bit more common sense. Standings can be confusing in EVE, but you make it sound like you know how to raise standings you just don't think your friends should have to do so..

You're complaining on behalf of "new players" but most new players joining EVE to get into FW on their own are probably going to at least run a few PVE missions for their faction. Literally, it sounds like your guys didn't run even one tutorial mission which most new players probably would have done.

It sucks to have a frustrating experience though, so I hope ya'll have gotten it figured out and are successfully engaged in pew. If ya'll need any pointers on how to GalMil let me know.

First thing: no warp core stabs allowed.
Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#14 - 2015-04-02 16:04:11 UTC
3D Horrorshow wrote:
CCP responded to my half a week old glitch ticket today with this gem, "Greetings, I am GM Fox. As your players are brand new player they have no standing with the action in question. Not a zero standing, no standing. We suggest that they attempt just one mission for the faction in question and they will be registered with them."

I thought I would share the above response from CCP for both the entertainment value, because it is so classic, and to illustrate that CCP customer support must just think anyone who opens a ticket should be ignored or be given the old, tired, "Working as intended" response.

Of course the new player had a problem and did not have positive standing. I am going to have to disagree with CCP's math as well. 0.0000 should be equal to 0.0. Of course we did the missions, we got positive standing with Gallente, and still got the glitch message. In the end we had to delete the character, and delete the corporation completely. The character was still not able to even join the NPC FW corporation. Luckily for CCP, my friends have been playing MMO's long enough to recognize the difference between an amazing game, and lazy support staff who think it is ok to ignore problems and glitches. We could go back and track down the glitch, but my buddy has no time or tolerance for condescending GM's because he himself does customer support, and he deleted the character. Its too bad we couldn't track the glitch down and fix it for future new players, but hey, I can't force CCP's support staff to do their job.

I am a positive guy, and want something good to come from all this. So, let it be known there is a glitch out there for brand new player trying to join FW, and the old Working as intended answer is, and always has been hilarious, so we do get something from all this, we get to laugh at GM Foxup, and we have learned that when this glitch does arise the only fix known atm is to delete the character.

I appreciate the communities answer, you guys were very helpfull, both in the forums in the game, and out of game (people who know me, and have experienced CCP's style of customer support, and knew they wouldn't care, or help in any way, called me to help my brother and his friends experience Eve)

So thanks to the community for the assistance, and as for GM Foxup, you made us all laugh pretty hard, so at least we had some fun with it.

o/ Fly dangerous


You should apologise to GM Foxup. Everything they said was correct.

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'
3D Horrorshow
Refineco Industries
#15 - 2015-04-02 22:33:25 UTC  |  Edited by: 3D Horrorshow
Archibald Thistlewaite III wrote:


You should apologise to GM Foxup. Everything they said was correct.



You want me to apologize because the support staff didn't address a glitch? You want me to say i'm sorry customer support can't or won't do its job? GM Fox is the name btw, calling him Foxup is an insult. I guess you better go apologize. I suggest you read the posts before responding. Maybe even think about it for a few seconds before you put your foot in your mouth.

Plus they are not correct, the player was created, did the first set of 10 tutorials and even after 16 missions and doing a storyline mission for gallente, he still couldn't join FW. I made an alt on my own account did one tutorial, and joined FW 12 seconds after character creation to confirm it was a glitch long before I posted. So I hear what you are saying Rinai, but please understand, that this was a researched, confirmed glitch before I opened a ticket, that being said, I am sure CCP gets a ton of tickets that don't require any action, but this wasn't one of them. The old "working as intended" excuse is the standard response for bad support staff. Its comical if you have played MMO's for more than an hour. The GM didn't even bother to ask what the name of the character having the problem was.

After playing MMO's since Ultima, I am used to reporting problems to the people who make the games in an effort to make the game better, I was hoping that this issue would be addressed for the next person that comes along and experiences the same glitch. That clearly isn't going to happen. The same attitude of support staff was taken for a lot of MMO's that are long since dead. Ignoring your customers when they identify a glitch is a bad way to do business, period. It is even worse when people like Archie post without knowing the situation, he couldn't even get the GM's name right.

Bottom line is that I won't be reporting any more glitches to CCP, its a shame when the player base can't trust the support staff to fix problems, but that is where we are. The whole reason it is even on the forums is because it needs to be addressed. If I didn't love Eve Online I wouldn't have even bothered to bring it to their attention. To be told everything is working as intended when it is an obvious glitch is lazy and pathetic, the GM should be ridiculed for not doing his or her job. If the GM's aren't going to fix problems and glitches than they shouldn't be on the staff.

Don't be like SOE
Paranoid Loyd
#16 - 2015-04-02 22:53:20 UTC
It was never a glitch.

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
3D Horrorshow
Refineco Industries
#17 - 2015-04-02 23:15:24 UTC
Paranoid Loyd wrote:
I am either a troll, or a moron.
Paranoid Loyd
#18 - 2015-04-02 23:19:45 UTC  |  Edited by: Paranoid Loyd
3D Horrorshow wrote:
I am a moron.

FTFY

"There is only one authority in this game, and that my friend is violence. The supreme authority upon which all other authority is derived." ISD Max Trix

Fix the Prospect!
Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#19 - 2015-04-03 06:55:33 UTC
3D Horrorshow mr rude man wrote:



You want me to apologize because the support staff didn't address a glitch? You want me to say i'm sorry customer support can't or won't do its job? GM Fox is the name btw, calling him Foxup is an insult. I guess you better go apologize. I suggest you read the posts before responding. Maybe even think about it for a few seconds before you put your foot in your mouth.

Plus they are not correct, the player was created, did the first set of 10 tutorials and even after 16 missions and doing a storyline mission for gallente, he still couldn't join FW. I made an alt on my own account did one tutorial, and joined FW 12 seconds after character creation to confirm it was a glitch long before I posted. So I hear what you are saying Rinai, but please understand, that this was a researched, confirmed glitch before I opened a ticket, that being said, I am sure CCP gets a ton of tickets that don't require any action, but this wasn't one of them. The old "working as intended" excuse is the standard response for bad support staff. Its comical if you have played MMO's for more than an hour. The GM didn't even bother to ask what the name of the character having the problem was.

After playing MMO's since Ultima, I am used to reporting problems to the people who make the games in an effort to make the game better, I was hoping that this issue would be addressed for the next person that comes along and experiences the same glitch. That clearly isn't going to happen. The same attitude of support staff was taken for a lot of MMO's that are long since dead. Ignoring your customers when they identify a glitch is a bad way to do business, period. It is even worse when people like Archie post without knowing the situation, he couldn't even get the GM's name right.

Bottom line is that I won't be reporting any more glitches to CCP, its a shame when the player base can't trust the support staff to fix problems, but that is where we are. The whole reason it is even on the forums is because it needs to be addressed. If I didn't love Eve Online I wouldn't have even bothered to bring it to their attention. To be told everything is working as intended when it is an obvious glitch is lazy and pathetic, the GM should be ridiculed for not doing his or her job. If the GM's aren't going to fix problems and glitches than they shouldn't be on the staff.

Don't be like SOE


Stop insulting the wonderful people who help create and run this game. Its not GM Fox's ( I got GM Foxup from your post ) fault that you don't know how standings work. Eve has quite a few glitches and bugs but that wasn't one of them.

Just out of interest did you open a support ticket or file a bug report?

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'
Deacon Abox
Black Eagle5
#20 - 2015-04-06 17:51:49 UTC  |  Edited by: Deacon Abox
3D Horrorshow wrote:
Sorry for all the questions, but I am trying to talk my friends into not giving up on Eve, but all they are seeing is a FW system with glitches that they can't join, and customer support ignoring our tickets, so that means it must be some error on my part. I am doing my best to not screw up the game for three other guys but imma moron, so a little help here would be fantastic.

I am hoping the community has experienced this and knows a few workarounds they would be willing to share, thanks for reading.

Read Rinai Vero 's response. It is well written and explains your situation the best. Hopefully you can step back from your anger at the other responses, including the GM's, which to be fair from my perspective and the perspective of all those responding to your post was a correct response and not a brush off.

Your friends just need to do a set of 16 level 1 missions for a Gallente corp. Get a storyline mission. Complete it (very easy and you can do this as a group). And you will each then have a non-zero faction standing with the Gallente Federation.

If this is enough to frustrate you just wait. There are true bugs in the system like your own faction NPC's attacking you when you go into a squid's mission to kill him. Love that one.What? If you report that one to the GM's you will probably get a brush-off response in the form of "known bug, will be fixed 'soon'".

Just persevere and note that no game is ever perfect.

FW though has kept me playing this game. I had/have other characters that predate this, my FW alt, that were at different times into level 4 missions, tech II production, and nullsec pvp. All of that became boring over time.

This FW character has kept me playing this game. The fights are always available and the size is almost always small gang and cheap ships. It's a real downer anticipating a great fleet fight only to get alpha'd off the field at the beginning and not be able to get back into the fight in another ship because the server is crapping itself due to hundreds (or thousands) of dudes and supercaps clogging the series of tubes for the particular system the fight is taking place in.

This extreme blob induced frustration doesn't happen in FW. Or at least hasn't happened yet.

Actually it did happen once. In the Battle of Asakai. But even then it was so out of the norm that it was worth the tidi frustration to get on a Titan kill in a Maulus because one hero light drone made it through all the smartbombs to get one pidly potshot on that Titan. P

CCP, there are off buttons for ship explosions, missile effects, turret effects, etc. "Immersion" does not seem to be harmed by those. So, [u]please[/u] give us a persisting off button for the jump gate and autoscan visuals.

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