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Claiming your Holiday Gift

First post First post
Author
RougeOperator
Sebiestor Tribe
Minmatar Republic
#181 - 2011-12-24 11:06:55 UTC  |  Edited by: RougeOperator
swfblade wrote:
CCP Phantom wrote:
Rejoice as your chosen Holiday Gifts arrived in our redeeming system, ready to be claimed by you. From December 22, 2011 on, you will see your lovely gifts eagerly waiting for you in the redeeming system.

Erm... having only just realised that this was available (despite being with the others here and logging on pretty much every day for the past i dont know how many years), the above para implies that I can claim my gift from the 22nd on... well its the 24th, clearly on from 22nd, but I cant claim? wth



Now the apologists and fanbois will run in screaming at you that you should have read every dev blog with a hidden blurb about gifts in and unrelated blog about something else, and paid attention to all the spam on log in screens. (which studies had shown very few people pay attention to things spammed ever day.) And noticed it on the news side bar which is usually filled with RP baloney not worth the time for most. And lets not forget they admit the majority of players dont use the forums at all. Twitter and FB? Lets hope the message didnt get bumped by other posts on those right?

But the fact remains they cant get around the fact that they did not EVE mail everyone. The most direct and sure way to get the message out to the players. While they didnt have problems doing so for the NEX store. This glaring point cannot be ignored.

**Space wizards are real, they can make 10058 votes vanish. "and for a moment i hurd 10k goons cry out, then silence" **

malaire
#182 - 2011-12-24 11:23:37 UTC  |  Edited by: malaire
Ranger 1 wrote:
2: If you can't notice whats on the log in screen, managed to miss dozens of threads about it on the forums, 2 dev blogs, news items, and either never check your email or refuse the EVE newsletter you have bigger issues than missing an imaginary free gift.

1) For many the login screen notice was covered by client update notice.
2) Not everyone reads forums
3) Both devblogs (1, 2) only mentions gift selection in passing while main attention is in other matters (in first the CA-2 implant, in second the change to bonus remap functionality.)
4) At least I wasn't aware that there is EVE newsletter you can subscribe to so I don't know how visible this information was there.

EDIT: I missed to comment about "news items". Was there even a single news item about needing to select a gift? I don't remember seeing any.

New to EVE? Don't forget to read: The Manual * The Wiki * The Career Options * and everything else

Gorath Vaan
Cause of Crisis
#183 - 2011-12-24 12:44:57 UTC
How does this work again? I went to Redeem Items and there was nothing there... no remap no stuff... nada...
Qual
Knights of a Once Square Table INC.
#184 - 2011-12-24 13:28:34 UTC
malaire wrote:


EDIT: I missed to comment about "news items". Was there even a single news item about needing to select a gift? I don't remember seeing any.


There was a login message to remember it. (You know the box that is sometimes there to remember you about downtimes etc.) How so many people managed to not get the message is beyond me. I guess some people just play while they should be sleeping... Cool
Caterpillar
Caldari Provisions
Caldari State
#185 - 2011-12-24 13:37:05 UTC
or, as stated by others earlier, the login screen message was obscured by a client update notification. As it would only be displayed once, if you didn't read it before clicking OK to the update, as many wouldn't have done, you'd not see it again.
PyckenZot
Deep Core Mining Inc.
Caldari State
#186 - 2011-12-24 13:42:52 UTC  |  Edited by: PyckenZot
Goddammit! Missed the gift,... better CCP had not mentioned anything. Now me not happy What?



BTW, not pissing at CCP, just kinda annoyed ;-)
ZaphodBeeble
The W.O.L.F
What Could Possibly Go Wr0ng
#187 - 2011-12-24 15:35:33 UTC
How come the 'Holiday' gifts aren't available on Christmas Eve? Why has it already been cancelled? Me and my bro have 4 accounts between us and we've totally missed out. Doesn't make much sense. :(
Ranger 1
Ranger Corp
Vae. Victis.
#188 - 2011-12-24 15:46:57 UTC  |  Edited by: Ranger 1
malaire wrote:
Ranger 1 wrote:
2: If you can't notice whats on the log in screen, managed to miss dozens of threads about it on the forums, 2 dev blogs, news items, and either never check your email or refuse the EVE newsletter you have bigger issues than missing an imaginary free gift.

1) For many the login screen notice was covered by client update notice.
2) Not everyone reads forums
3) Both devblogs (1, 2) only mentions gift selection in passing while main attention is in other matters (in first the CA-2 implant, in second the change to bonus remap functionality.)
4) At least I wasn't aware that there is EVE newsletter you can subscribe to so I don't know how visible this information was there.

EDIT: I missed to comment about "news items". Was there even a single news item about needing to select a gift? I don't remember seeing any.


1: Funny, everyone else gets the same updates, yet it was clearly visible to everyone else. Blink

2: True, not everyone reads the forums, however the people complaining here and in other threads clearly DO.

3: Most people read the whole dev blog, whose fault is it that some lack the attention span. By the way, the implants you mentioned are also a holiday gift, yet everyone seems to have forgotten that detail.

4: If you don't receive an EVE newsletter in your email you opted out of it or changed email without updating your account information. Your choice of course, along with the consequences of that.

If you effectively refuse to read or notice all of the information coming at you about offers like this, the only person you have to blame is yourself.

Now turn in your stupid petition and likely get the extra gifts anyway, despite being an irresponsible and self entitled child.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

RougeOperator
Sebiestor Tribe
Minmatar Republic
#189 - 2011-12-24 15:51:49 UTC
Qual wrote:
malaire wrote:


EDIT: I missed to comment about "news items". Was there even a single news item about needing to select a gift? I don't remember seeing any.


There was a login message to remember it. (You know the box that is sometimes there to remember you about downtimes etc.) How so many people managed to not get the message is beyond me. I guess some people just play while they should be sleeping... Cool



You mean that tiny easily missed box? That would be a horrible place to inform anyone of anything important.


CCP could have done a thousand things different with this and all half assed that would have been better then what they actually did.

Heck even a POP up that you had to read and scroll before you could close it out would have been better then what they did do.

**Space wizards are real, they can make 10058 votes vanish. "and for a moment i hurd 10k goons cry out, then silence" **

ZaphodBeeble
The W.O.L.F
What Could Possibly Go Wr0ng
#190 - 2011-12-24 15:52:40 UTC
Ranger 1 wrote:
If you effectively refuse to read or notice all of the information coming at you about offers like this, the only person you have to blame is yourself.

Now turn in your stupid petition and likely get the extra gifts anyway, despite being an irresponsible and self entitled child.


I don't recall reading a time limit on the offer. It said something along the lines of, 'from December 22nd on' so I assumed it would include Christmas Eve. My mistake for assuming that logic would be applied I suppose.
RougeOperator
Sebiestor Tribe
Minmatar Republic
#191 - 2011-12-24 15:53:16 UTC
Ranger 1 wrote:
malaire wrote:
Ranger 1 wrote:
2: If you can't notice whats on the log in screen, managed to miss dozens of threads about it on the forums, 2 dev blogs, news items, and either never check your email or refuse the EVE newsletter you have bigger issues than missing an imaginary free gift.

1) For many the login screen notice was covered by client update notice.
2) Not everyone reads forums
3) Both devblogs (1, 2) only mentions gift selection in passing while main attention is in other matters (in first the CA-2 implant, in second the change to bonus remap functionality.)
4) At least I wasn't aware that there is EVE newsletter you can subscribe to so I don't know how visible this information was there.

EDIT: I missed to comment about "news items". Was there even a single news item about needing to select a gift? I don't remember seeing any.


1: Funny, everyone else gets the same updates, yet it was clearly visible to everyone else. Blink

2: True, not everyone reads the forums, however the people complaining here and in other threads clearly DO.

3: Most people read the whole dev blog, whose fault is it that some lack the attention span. By the way, the implants you mentioned are also a holiday gift, yet everyone seems to have forgotten that detail.

4: If you don't receive an EVE newsletter in your email you opted out of it or changed email without updating your account information. Your choice of course, along with the consequences of that.

If you effectively refuse to read or notice all of the information coming at you about offers like this, the only person you have to blame is yourself.

Now turn in your stupid petition and likely get the extra gifts anyway, despite being an irresponsible and self entitled child.



Dude your seriously trying to hard. Are you a CCP alt? Thats all i can think at this point.

**Space wizards are real, they can make 10058 votes vanish. "and for a moment i hurd 10k goons cry out, then silence" **

Tania Michelle
Center for Advanced Studies
Gallente Federation
#192 - 2011-12-24 15:58:40 UTC
Hmm is there any chance of returns? I've been gone for a year and a half. Picked a remap but didn't realize I already had 3 available.
Wenzhou Satsuma
#193 - 2011-12-24 16:02:37 UTC
Here I am, 3 weeks out of the game due to taking care of a sick family member out of town. Had heard a few references to the holiday gift while reading through the forums during my absence. Had even been keeping tabs on my ingame mail through evegate to keep in touch with corp members.

I log in today to find that I apparently completely missed the opportunity to get a holiday gift. And I only discover this after going through the effort of researching it on the forums to try and figure out how to pick an item.

Pretty lame that you didn't do anything to inform me that there was some sort of hoop to jump through this year. Evemail is the first and primary means of communication in the game and you chose not to use it? You work in mysterious ways CCP... Mysterious, as in WTF?

You didn't even think to have a default gift for those who didn't make a choice? Double fail.
Caterpillar
Caldari Provisions
Caldari State
#194 - 2011-12-24 16:06:03 UTC
Ranger 1
1: Funny, everyone else gets the same updates, yet it was clearly visible to everyone else. [;) wrote:



It would have been "clearly visible" if the update wasn't due at the time that you logged in or if you had applied it prior to the gift message being published. Otherwise, the update message would have been displayed over the top of the gift message.

Maybe you should look a little outside your experiences and accept that, for others, it might have been somewhat different.
Zenst
Aliastra
Gallente Federation
#195 - 2011-12-24 16:26:19 UTC
Caterpillar wrote:
Ranger 1
1: Funny, everyone else gets the same updates, yet it was clearly visible to everyone else. [;) wrote:



It would have been "clearly visible" if the update wasn't due at the time that you logged in or if you had applied it prior to the gift message being published. Otherwise, the update message would have been displayed over the top of the gift message.

Maybe you should look a little outside your experiences and accept that, for others, it might have been somewhat different.


Wise word's.




My experience of this is:

Indeed, Sooooo many patch's recently that unless you logged in hourly it was easy to miss whatever I missed as well. All I saw was the one about claim your gift from the 22nd. From in my books means after and including the aforementioned period of measurement that is referenced after the from; Which is correct beyond that aspect that it in no way detailed how to pick such gift of choice and also was completely lacking in any reference to some popup that apparently was there but like most was applying a automatic client update and had NFI it was ever there in the first place. Given how the two implants were handed out it does seem a bit of utter SNAFU on CCP's part and could of been handeled alot better, especialy given HOW many updates recently. CCP in competition with Valves TeamFortress2 to see how many updates they can push in a week as I think they may actualy be winning currently.

--
But hey if you disagree with this then hey, that's your problem, just don't involve me in your problems as I have my own so meh :p.
Ranger 1
Ranger Corp
Vae. Victis.
#196 - 2011-12-24 16:29:34 UTC
ZaphodBeeble wrote:
Ranger 1 wrote:
If you effectively refuse to read or notice all of the information coming at you about offers like this, the only person you have to blame is yourself.

Now turn in your stupid petition and likely get the extra gifts anyway, despite being an irresponsible and self entitled child.


I don't recall reading a time limit on the offer. It said something along the lines of, 'from December 22nd on' so I assumed it would include Christmas Eve. My mistake for assuming that logic would be applied I suppose.


To be blunt, that means you didn't read it. If the extra free gifts were important to you, perhaps you should have.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Ranger 1
Ranger Corp
Vae. Victis.
#197 - 2011-12-24 16:32:44 UTC
RougeOperator wrote:
Ranger 1 wrote:
malaire wrote:
Ranger 1 wrote:
2: If you can't notice whats on the log in screen, managed to miss dozens of threads about it on the forums, 2 dev blogs, news items, and either never check your email or refuse the EVE newsletter you have bigger issues than missing an imaginary free gift.

1) For many the login screen notice was covered by client update notice.
2) Not everyone reads forums
3) Both devblogs (1, 2) only mentions gift selection in passing while main attention is in other matters (in first the CA-2 implant, in second the change to bonus remap functionality.)
4) At least I wasn't aware that there is EVE newsletter you can subscribe to so I don't know how visible this information was there.

EDIT: I missed to comment about "news items". Was there even a single news item about needing to select a gift? I don't remember seeing any.


1: Funny, everyone else gets the same updates, yet it was clearly visible to everyone else. Blink

2: True, not everyone reads the forums, however the people complaining here and in other threads clearly DO.

3: Most people read the whole dev blog, whose fault is it that some lack the attention span. By the way, the implants you mentioned are also a holiday gift, yet everyone seems to have forgotten that detail.

4: If you don't receive an EVE newsletter in your email you opted out of it or changed email without updating your account information. Your choice of course, along with the consequences of that.

If you effectively refuse to read or notice all of the information coming at you about offers like this, the only person you have to blame is yourself.

Now turn in your stupid petition and likely get the extra gifts anyway, despite being an irresponsible and self entitled child.



Dude your seriously trying to hard. Are you a CCP alt? Thats all i can think at this point.


Perhaps it's best then if you try not to think. Blink

Don't mistake maturity with having an ulterior motive.

What is hard to take seriously are people getting this worked up over an imaginary extra gift that they had to go to fairly unbelievable lengths NOT to be aware of.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Ranger 1
Ranger Corp
Vae. Victis.
#198 - 2011-12-24 16:34:36 UTC
Caterpillar wrote:
Ranger 1
1: Funny, everyone else gets the same updates, yet it was clearly visible to everyone else. [;) wrote:



It would have been "clearly visible" if the update wasn't due at the time that you logged in or if you had applied it prior to the gift message being published. Otherwise, the update message would have been displayed over the top of the gift message.

Maybe you should look a little outside your experiences and accept that, for others, it might have been somewhat different.


Which would explain why the information was ALSO available a half dozen other ways. Feel free to list the steps you took to isolate yourself from the flood of notifications and show why you have no responsibility in not noticing any of them.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Ranger 1
Ranger Corp
Vae. Victis.
#199 - 2011-12-24 16:40:17 UTC  |  Edited by: Ranger 1
One final note, to the people saying all they needed to do was send out an EVE mail in game.

You realize that if they had the only difference would be that we would be seeing this addition to the complaints in this thread:

"I get far to many emails in game to read all of them, in fact I have blink turned off on my neo com so that I won't be bothered. Not only that, but I haven't logged on in the last month, so how could I possibly have received an EVE mail about it? What a stupid notification system, CCP is fail."

You know it's true. Smile

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.

Tom Vek
Farcical Astronautic Pilots
#200 - 2011-12-24 16:53:18 UTC
3 accounts yet 0 remaps and no freebies!! is it cos i is amarr????
:P