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Art of New Eden payment options.

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Dr Prometheus
Gears of Construction
Gears Confederation
#321 - 2015-03-20 17:30:45 UTC
Someone got an idea how to pay with Paypal instead of that CC stuff? They seem to have stopped the temporarly CC number thing :(

Dude, where is my Quafe Megathron?
Vorll Minaaran
Centre Of Attention
#322 - 2015-03-20 17:32:15 UTC
Amaury Lunegarde wrote:
Vorll Minaaran wrote:
Amaury Lunegarde wrote:
CCP!

Please handle the situation! I have the book in my cart and I am at the checkout page, shipping adress filled in, but there are not any shipping methods listed at all, and it wont let me purchase without choosing a shipping method.

My Billing / Shipping address is in Hungary.

Thank you.


Are you on the EU site? I could order to Hungary 20 mins ago.



Yes! I am at the EU site, also tried the US site, no shipping options to Hungary. :(

Would you please check whether it is wokring for you still?


Still working, 2 shipping options available:
FedEx International Economy €41,63
FedEx International Priority €127,86

Using Firefox+Win7Prof
Audrey Thinkerbolt
Ekchuah's Shrine Comporium
#323 - 2015-03-20 17:33:59 UTC
So EU-Delivery should be via FedEx, right?
I live in (an ordered to) Germany. Therefore I've chose the EU-Edition, of course. But the system only offered me UPS-Shipping for ~11€. I ordered it anyway and opened a support ticket. I hope CCP can fix this...
Amaury Lunegarde
Center for Advanced Studies
Gallente Federation
#324 - 2015-03-20 17:35:31 UTC  |  Edited by: Amaury Lunegarde
Vorll Minaaran wrote:
Amaury Lunegarde wrote:
Vorll Minaaran wrote:
Amaury Lunegarde wrote:
CCP!

Please handle the situation! I have the book in my cart and I am at the checkout page, shipping adress filled in, but there are not any shipping methods listed at all, and it wont let me purchase without choosing a shipping method.

My Billing / Shipping address is in Hungary.

Thank you.


Are you on the EU site? I could order to Hungary 20 mins ago.



Yes! I am at the EU site, also tried the US site, no shipping options to Hungary. :(

Would you please check whether it is wokring for you still?


Still working, 2 shipping options available:
FedEx International Economy €41,63
FedEx International Priority €127,86

Using Firefox+Win7Prof


Are you from Budapest? Could we meet maybe?

I have tried IE and Chrome...
Solhild
Doomheim
#325 - 2015-03-20 17:45:01 UTC
I found some kind of bug. The UK option is rolled into the USA but it isn't possible to ship to a UK address from there. The Europe option worked eventually for the UK. Took me a lot of annoying attempts to realise this!
Ferni Ka'Nviiou
Doomheim
#326 - 2015-03-20 17:54:40 UTC
Chribba wrote:
Dark Exile wrote:
Gully Alex Foyle wrote:
Anybody know what the 'test free shipping' option is?


curious about this myself

Some ease on the pain and frustration from trying to order this... or it's meant for the AU guy that had to pay more than the book itself for the shipping...

Free shipping would have been nice.


....Else I guess I'll have to live with spending €262 on a book.
Makalu Zarya
Rage and Terror
Against ALL Authorities
#327 - 2015-03-20 17:57:30 UTC
Ferni Ka'Nviiou wrote:
Chribba wrote:
Dark Exile wrote:
Gully Alex Foyle wrote:
Anybody know what the 'test free shipping' option is?


curious about this myself

Some ease on the pain and frustration from trying to order this... or it's meant for the AU guy that had to pay more than the book itself for the shipping...

Free shipping would have been nice.


....Else I guess I'll have to live with spending €262 on a book.



look further back in this thread (4-5 pages maybe) there is some info for the people down under (which doesn't involve you spending that much)
Amaury Lunegarde
Center for Advanced Studies
Gallente Federation
#328 - 2015-03-20 18:00:00 UTC
Amaury Lunegarde wrote:
Vorll Minaaran wrote:
Amaury Lunegarde wrote:
Vorll Minaaran wrote:
Amaury Lunegarde wrote:
CCP!

Please handle the situation! I have the book in my cart and I am at the checkout page, shipping adress filled in, but there are not any shipping methods listed at all, and it wont let me purchase without choosing a shipping method.

My Billing / Shipping address is in Hungary.

Thank you.


Are you on the EU site? I could order to Hungary 20 mins ago.



Yes! I am at the EU site, also tried the US site, no shipping options to Hungary. :(

Would you please check whether it is wokring for you still?


Still working, 2 shipping options available:
FedEx International Economy €41,63
FedEx International Priority €127,86

Using Firefox+Win7Prof


Are you from Budapest? Could we meet maybe?

I have tried IE and Chrome...


Firefox did not work for me either :( At least I have made an order to my address, but changing the country to Slovakia. It has the same costs, now I just have to call Fedex and discuss this issue.

Today is a crazy day due to this.
Ferni Ka'Nviiou
Doomheim
#329 - 2015-03-20 18:07:44 UTC
Makalu Zarya wrote:
look further back in this thread (4-5 pages maybe) there is some info for the people down under (which doesn't involve you spending that much)

I already ordered before I posted here.

I wouldn't have time to wait for "popculture" to put their items on sale (I assume that's the 'solution' you're talking about).
NZ time is ahead of AUS, and I need to go.

It's a shame the books went on sale it 4.00am my time. I would have liked one of those signed copies.
Light Raider
The Scope
Gallente Federation
#330 - 2015-03-20 18:46:36 UTC


Can anyone check if the order status on store site is listed other then pending, after receiving the confirmation email of the order?

Thanks
Steijn
Quay Industries
#331 - 2015-03-20 18:56:50 UTC
Light Raider wrote:


Can anyone check if the order status on store site is listed other then pending, after receiving the confirmation email of the order?

Thanks



yea mine still says pending.
Vorll Minaaran
Centre Of Attention
#332 - 2015-03-20 18:59:03 UTC
Light Raider wrote:


Can anyone check if the order status on store site is listed other then pending, after receiving the confirmation email of the order?

Thanks



Confirmed still pending. I think it will change to shipped, when they'd give to FedEx. Maybe will be 'Processing' in between.
ChaseTheLasers
Ekchuah's Shrine Comporium
#333 - 2015-03-20 18:59:57 UTC  |  Edited by: ChaseTheLasers
Have been trying to order since it went live on my mobile phone. Couldn't see any options for shipping. Tried both Chrome, Firefox and the built in phone browser.

Waited until I got back home - now on a desktop PC and have tried Chrome, IE and Firefox. Again, simply nothing under the shipping options section which means I can't progress.

Aghhhhhhhhh

edit - yes UK. Just seen the posts on the last page. How has this site not been tested on a limited edition product. Madness.
Steijn
Quay Industries
#334 - 2015-03-20 19:03:41 UTC
ChaseTheLasers wrote:
Have been trying to order since it went live on my mobile phone. Couldn't see any options for shipping. Tried both Chrome, Firefox and the built in phone browser.

Waited until I got back home - now on a desktop PC and have tried Chrome, IE and Firefox. Again, simply nothing under the shipping options section which means I can't progress.

Aghhhhhhhhh


What country are you in? There was a problem ordering for the UK via the USA/UK part of the ordering site (the right hand option), which has now been removed and you need to use the EUR side.
ChaseTheLasers
Ekchuah's Shrine Comporium
#335 - 2015-03-20 19:06:22 UTC
Thanks. I've managed to get a shipping option. Very expensive though.
Steijn
Quay Industries
#336 - 2015-03-20 19:07:36 UTC
very
BoBoZoBo
MGroup9
#337 - 2015-03-20 19:08:59 UTC  |  Edited by: BoBoZoBo
Finally.

I work in a fast-paced office in a high-stressed industry where a 12 work-day is standard.

Only 3 hours into the day, and that complete train-wreck of an ordering system has drained me.
I need to take a nap.

Thanks CCP, for making the book available.

Primary Test Subject • SmackTalker Elite
Reiisha
#338 - 2015-03-20 20:12:37 UTC
Still 449 copies left. Unexpected.

If you do things right, people won't be sure you've done anything at all...
Legion Masser
KROOKBORNE
Seventh Sanctum.
#339 - 2015-03-20 21:14:07 UTC  |  Edited by: Legion Masser
Reiisha wrote:
Still 449 copies left. Unexpected.


Considering the amount of people trying to buy it earlier , I am very shocked there are still copies left - The numbers were dropping

FAST -

Didn't even have to take work off today, but I got the 45th one sold in NA so the sigs will be worth it Lol

☢☢☢☢☢☢☢- Your Anger is a Gift -☢☢☢☢☢☢☢ Do you even Titan? ☢☢☢ Potato ☢☢☢Lemon☢☢☢
Charlie Nonoke
Blue Republic
RvB - BLUE Republic
#340 - 2015-03-20 21:23:17 UTC  |  Edited by: Charlie Nonoke
Many were probably outraged by the shipping costs, especially since it was almost 50% of the price of the book, UK anyway.
You could use that 50% to buy the standard book TWICE from Amazon, and still have some left over.

The appeal probably died down after the initial hype and subsequent server fail. People left disappointed, and thought "Screw it, I'll just get the Standard Edition.

I myself, could not justify a staggering premium for the shipping cost, and will just settle for the standard book.

Collectors will be happy for the Limited Edition though.