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Requesting Time Extension on gift selection
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KrakizBad
Section 8.
#101 - 2011-12-23 00:52:15 UTC
I enjoyed seeing my bonus remap today that I got from paying attention and following the ridiculously clear directions CCP gave me on how to redeem them. Thanks CCP!

Also my whole corp didn't miss this due to the 4 corp mails I sent out telling everyone, and I don't think anyone in my alliance did either, as we all got alliance mails about it too. Cool

Better luck next year.
Disdaine
#102 - 2011-12-23 01:00:42 UTC
Ranger 1 wrote:

So out of the multiple methods they used to get your attention, they failed to use the ONE METHOD that you prefer to pay attention to. For shame CCP, for shame.


I got my gifts because I check the forums. Many people don't.

They just failed to use the one method that every single person actually playing the game would have noticed. Though this wouldn't have caught the eye of people not playing the game, so it's obvious they weren't just gifts but enticements.

I would think you'd be rather well aware of how easy it is to miss things going on in eve. Like the compare tool...
Endeavour Starfleet
#103 - 2011-12-23 01:17:18 UTC
KrakizBad wrote:
I enjoyed seeing my bonus remap today that I got from paying attention and following the ridiculously clear directions CCP gave me on how to redeem them. Thanks CCP!

Also my whole corp didn't miss this due to the 4 corp mails I sent out telling everyone, and I don't think anyone in my alliance did either, as we all got alliance mails about it too. Cool

Better luck next year.



Instead of chest thumping how about doing something better and relaying the fact that a CCP member recommended a petition under billing for those who did not get the chance to redeem.

My petition is in. I wont get my remap until the GMs have time to go through the mountain of remaps lately yet I am confident they will see the situation for what it is and grant to remap for my accounts as well as others who petitioned.
Endeavour Starfleet
#104 - 2011-12-23 01:28:18 UTC
And look at that it does appear CCP is indeed giving the gifts to those who petition.

https://forums.eveonline.com/default.aspx?g=posts&t=49554

It does appear CCP is nicer (No a hell of alot better human beings) compared to many on this forum who feel the need to bring up darwin references and disparage those who dare to request help due to RL situations preventing understanding of the specifics of the event.

For those of you who were NOT able to redeem. Petition under billing and reactivation offers. CCP appears to be willing to help so ignore the legions of forum warriors who want to disparage you.
War Kitten
Panda McLegion
#105 - 2011-12-23 11:09:59 UTC
Endeavour Starfleet wrote:

It does appear CCP is nicer (No a hell of alot better human beings) compared to many on this forum who feel the need to bring up darwin references and disparage those who dare to request help due to RL situations preventing understanding of the specifics of the event.


It's the time of year to help those in need. If you find yourself unable to comprehend written instructions, CCP is there for you.

Darwin will catch up with you next month. :)

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.
FloppieTheBanjoClown
Arcana Imperii Ltd.
#106 - 2011-12-23 15:02:13 UTC  |  Edited by: FloppieTheBanjoClown
I'd be curious to see numbers on how many accounts logged in that didn't redeem this "gift". Given all of CCP's missteps this year with the player base, you'd think they would try a little harder to not give people something to complain about.

Also, login screens are a horrible place to convey information. half the time when I'm logging in, I'm in a hurry to get in on something that's going on and don't have time to stop and read news articles. And again: one-time notifications that can be covered up by patch windows and CAN'T BE CLICKED are beyond stupid. If only there were a system in-game by which CCP could notify us of things. They could make it work like e-mail. Maybe even give it a clever Eve-related name.

I'm not even terribly upset about missing this. The gifts weren't that big a deal and I *could* have paid closer attention. What bothers me is how this reflects on CCPs attitude toward their customers.

Founding member of the Belligerent Undesirables movement.
Endeavour Starfleet
#107 - 2011-12-23 19:29:48 UTC
Just posting to confirm that they did respond to my petition and that my 2 accounts now have their remap!

Thanks again CCP! You have saved me from alot of issues with training in the latter part of 2012!

Remember folks if you did not claim your gift. Petition under billing and sub reactivation offers. The team is kindly granting the gift for those of us who were unaware of the need to go into account management or plum forgot to do it.

The way CCP handled this makes me proud to be a CCP customer. And I will try to get that third account going as soon as possible.
War Kitten
Panda McLegion
#108 - 2011-12-23 20:56:00 UTC
FloppieTheBanjoClown wrote:
I'd be curious to see numbers on how many accounts logged in that didn't redeem this "gift". Given all of CCP's missteps this year with the player base, you'd think they would try a little harder to not give people something to complain about.

Also, login screens are a horrible place to convey information. half the time when I'm logging in, I'm in a hurry to get in on something that's going on and don't have time to stop and read news articles. And again: one-time notifications that can be covered up by patch windows and CAN'T BE CLICKED are beyond stupid. If only there were a system in-game by which CCP could notify us of things. They could make it work like e-mail. Maybe even give it a clever Eve-related name.

I'm not even terribly upset about missing this. The gifts weren't that big a deal and I *could* have paid closer attention. What bothers me is how this reflects on CCPs attitude toward their customers.


So what I hear you saying is you can't be bothered to read the login screen before you're in-game because you're in a hurry, but you'd read an evemail from CCP once in game? Are you in a hurry to login and read mail, or play the game? This solution to your impatience seems contradictory.

Do you happen to read the Eve newsletter that comes to your regular email? I'm fairly certain it looked like this, with the first story telling you where to look for your gift selection page and when it expires. Or is it just in-game mail you want to read?

And you clearly read the forums and participate here - how did you miss the dozen or so player threads and dev blogs about the topic? I'm sure you can read the forums from in-game...

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.
Crumplecorn
Eve Cluster Explorations
#109 - 2011-12-23 21:03:38 UTC
War Kitten wrote:
So what I hear you saying is you can't be bothered to read the login screen before you're in-game because you're in a hurry, but you'd read an evemail from CCP once in game? Are you in a hurry to login and read mail, or play the game? This solution to your impatience seems contradictory.
Only if you're trolling or stupid. There's a big difference between something you pass by as quickly as possible on your way into the game, and something that is there in the game the entire time you're playing.

Witty Image - Stream

Not Liking this post hurts my RL feelings and will be considered harassment
Boober Fraggle
#110 - 2011-12-23 21:07:58 UTC
All you douches who are bragging about it can STFU now please. I even got a receipt for mine but it didn't show up. I HAVE to file a petition, did nothing incorrectly, and still have to wait.
J Kunjeh
#111 - 2011-12-23 21:09:57 UTC
KrakizBad wrote:
I enjoyed seeing my bonus remap today that I got from paying attention and following the ridiculously clear directions CCP gave me on how to redeem them. Thanks CCP!

Also my whole corp didn't miss this due to the 4 corp mails I sent out telling everyone, and I don't think anyone in my alliance did either, as we all got alliance mails about it too. Cool

Better luck next year.


Ahh, but what you don't seem to realize is that CCP has gone behind your back and done the right thing for at least some who missed out.

"The world as we know it came about through an anomaly (anomou)" (The Gospel of Philip, 1-5) 
War Kitten
Panda McLegion
#112 - 2011-12-24 00:18:09 UTC
Crumplecorn wrote:
War Kitten wrote:
So what I hear you saying is you can't be bothered to read the login screen before you're in-game because you're in a hurry, but you'd read an evemail from CCP once in game? Are you in a hurry to login and read mail, or play the game? This solution to your impatience seems contradictory.
Only if you're trolling or stupid. There's a big difference between something you pass by as quickly as possible on your way into the game, and something that is there in the game the entire time you're playing.


That's BS - if CCP sent you regular eve-mails about promotions and things you need to pay attention to, you'd delete them just as quickly as you delete your Eve newsletter and skip past the login messages.

And the devblogs and forum posts are always there. The problem isn't CCP trying to communicate, its you people not reading what's put in front of you.

Pay attention or STFU.

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.
Endeavour Starfleet
#113 - 2011-12-24 06:25:03 UTC
Enough with the back and forth idiocy. CCP IS honoring petitions. Those who want to chest thump have nothing to stand on because we don't care. CCP did the right thing and honored petitions.

Again for those who forgot petition under billing and the sub reactivation offers. It will take a bit but the GM was very kind and honored it on both my accounts.

My closing statement on all this is that CCP could have been a bit more on the warning in game. Yet I wont hold it against them. They could have ignored us or used the BS darwin excuses some posters felt the need to use. Instead they took the time to help out those who sadly forgot or were unable to redeem the gifts. For that they have my respect. And my gratitude.
War Kitten
Panda McLegion
#114 - 2011-12-24 12:03:44 UTC
Endeavour Starfleet wrote:
Enough with the back and forth idiocy. CCP IS honoring petitions. Those who want to chest thump have nothing to stand on because we don't care. CCP did the right thing and honored petitions.

Again for those who forgot petition under billing and the sub reactivation offers. It will take a bit but the GM was very kind and honored it on both my accounts.

My closing statement on all this is that CCP could have been a bit more on the warning in game. Yet I wont hold it against them. They could have ignored us or used the BS darwin excuses some posters felt the need to use. Instead they took the time to help out those who sadly forgot or were unable to redeem the gifts. For that they have my respect. And my gratitude.


Was this you going back or forth? :)

It's big of you not to hold anything against CCP for whatever your excuse was for not getting free gifts from CCP and giving them a second chance to give it to you.

I don't judge people by their race, religion, color, size, age, gender, or ethnicity. I judge them by their grammar, spelling, syntax, punctuation, clarity of expression, and logical consistency.
Maxpie
MUSE LLP
#115 - 2011-12-24 14:41:52 UTC
Soulpirate wrote:
It's still the 21st.

Why can't I claim my present?



What, you expect to open your Christmas present on Christmas? What are you, some kind of rebel?

No good deed goes unpunished
FloppieTheBanjoClown
Arcana Imperii Ltd.
#116 - 2011-12-27 01:19:10 UTC
Confirming petitions worked. I redeemed the last of my AUR tokens today and ended up with enough AUR to buy a free monocle.

Seems they're handing them out to anyone these days.

Founding member of the Belligerent Undesirables movement.
Cletus Graeme
Shai Dorsai
#117 - 2012-01-02 16:28:40 UTC  |  Edited by: Cletus Graeme
Ranger 1 wrote:

Well, here's the thing.

CCP was responding to the tremendous amount of feed back they have gotten over the years that people wanted:

1: Items that actually had a practical use.
2: A choice.

This feed back far outweighs the random comment or two being made this time around that a useless collectable ship or an equally useless snowball launcher is preferable.


Well, here's the thing.

Sometimes you shouldn't listen to the players. I could name countless examples but I'll assume you get my drift. Imagine
Just imagine if every kid got what they wanted for Xmas!

We pay for content so we should get content. It's called an expansion and we got one.

Gifts are gifts - they aren't supposed to be useful and you aren't supposed to have a choice. It's all about having fun.

The longer an MMO survives the more of a tedious grind it becomes. Things can get pretty boring/serious.
It's nice to lighten things up once in a while with something frivolous just to remind us that afterall, it's just a game!

Also, Xmas would've been the best time to launch the NeX store (stocked with a bunch of silly fancy dress outfits).

EDIT: To be fair to CCP (and to not sound too much of a "bah humbug" myself) they realised they had messed up the release of these gifts and have gone to great lengths to keep players happy by making them available over a longer period (via petitions etc.)
This is great testament to the enthusiasm and work ethic of the staff who quickly identified the problem, stepped in and sorted it out on a case by case basis - all this over the holiday period.

I take my (proverbial) (santa claus) hat off to them. Good Job folks!