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Dev blog: Opportunities Abound - The New Player Experience

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Author
Gregor Parud
Imperial Academy
#201 - 2015-03-03 15:52:30 UTC
Why not use the old fashioned stylised flash "movies" to explain stuff like that, accompanied by text. Those vids are easy to make (and edited later on if it's needed) and can be set to autorepeat showcasing what's explained while said newbie is reading the text.
Jack Soto
Federal Navy Academy
Gallente Federation
#202 - 2015-03-03 17:24:39 UTC
New Player Experience dev team, this video might contain data interesting to you (I'm not the author). It's a NPE description from a relative newbie player. https://www.youtube.com/watch?v=f9lV7Lzcgj8
CCP Wideo
C C P
C C P Alliance
#203 - 2015-03-03 17:35:01 UTC
Jack Soto wrote:
New Player Experience dev team, this video might contain data interesting to you (I'm not the author). It's a NPE description from a relative newbie player. https://www.youtube.com/watch?v=f9lV7Lzcgj8

Great link, thanks :)
Gregor Parud
Imperial Academy
#204 - 2015-03-04 13:12:39 UTC
I made a YT info vid for two reasons:

- to help newbies deal with this NPE
- to explain the problems and issues to people who are interested in this whole stuff


[sarcasm]
It might be handy for devs to watch this because apparently videos like this are needed
[/sarcasm]
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#205 - 2015-03-05 02:13:45 UTC  |  Edited by: Salpun
Will there be a way to remove the opportunities icon from the upper left UI?

If the first message you receive about them is suppose to turn off the full feature its not working like that currently. and there is no way to turn them off from the current opportunite window.

I think if you say no at the beginning opportunities should go in active and only show up in the Neocom as something you can turn back on.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

Gregor Parud
Imperial Academy
#206 - 2015-03-06 08:04:11 UTC  |  Edited by: Gregor Parud
Well, it's actually worse than I thought. From a dev reply in Rookie channel to some rookie going "halp!" it pretty much seems as if the "buy skill book but you don't have any money so good luck with that" is intended.

It seems they're supposed to mine for it which, given how the concept of asteroid belts and the selling of ore is not explained, isn't exactly going to work, now is it. They're asking a newbie to mine 20-40k isk in an ibis, with one civvi mining laser... On top of that it seems they don't want customers who play a few hours before down time because by that time those asteroids (would a newbie even find them) will be empty, meaning that newbie can't complete the tutorial and thus won't get to the career agents. Well done!

I'm all for a more old school, less hand holding version of EVE but you do not achieve that by giving newbies nothing to work with and a problem they can't solve on their own, because that's just moronic.
Mysteriala
HC - Nocatswereharmedmakingthiscorp
#207 - 2015-03-07 14:28:30 UTC
I just had a friend go through the tutorial for the first time, it all went pretty well. Until he had to buy something from the market and he only had 10k ISK and could not find anything he could buy. I gave him a hint that he could buy some ammo for cheap, but then he got stuck because he tried to buy a ammo crystal, which is a bit more expensive. Same thing happened when the opportunities asked him to inject a skillbook. He could not buy one, because he didn't have any money.
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#208 - 2015-03-07 19:09:56 UTC
While the opportunities system has some new missions on Sisi that are not ready for deployment yet.

There are a few issus:

New opportunities are bare bones. While it reinforces that a action has been done it does not incentives doing those actions.
The window UI cannot be re sized.

When we get to talking about using drones players need a location to show control range. The only location that info is shown is when you try to send a drone to far.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

Darkblad
Doomheim
#209 - 2015-03-09 12:42:37 UTC
Great Idea to keep opportunities affected newbies away from all tutorials, even if they get links to them. It's certainly an easy task to understand things like scanning signatures or using data/relic analyzers without any kind of guidance from the game. Pointing newbies to the help channels Instead also is very handy (the opportunities mentioned in the dialog don't yet cover those topics), especially for players of a supported language where there's no GM and also no ISD presence in that specific Help chat. The community will handle that.

One true advantage, though: New players quickly get a feeling for the way CCP sometimes releases features. Unfinished.

NPEISDRIP

Koebmand
Silverflames
#210 - 2015-03-10 03:31:14 UTC
If I have understood this right, there is going to be a evaluation of how many players on Tutorial stays in game and how many on Opportunities stay in game.

How are you going to factor out all the old players that "quit" because they were only created to see what Opportunities was like?

This is going to be heavily skewed towards tutorials quitting, because everyone will make maximum 1 Opportunity, but as many Tutorials as it takes. I saw it posted earlier in this thread 1 person made 15 tutorials before they got that 1 opportunity account to see it.
CCP Skrekkur
C C P
C C P Alliance
#211 - 2015-03-10 16:17:53 UTC  |  Edited by: CCP Skrekkur
@Koebmand We have ways of telling if an account belongs to a new player or not, and all reports we do filter out accounts of existing players, regardless if they are genuine alts or just taking a peak.

It would also be easier to try the opportunities on SISI instead of creating new trials until you get it.

We are aware that the SISI build currently contains some work in progress opportunities so at the moment it is not perfect 1-1 comparison to TQ. As we do more tests we are also looking into improving our processes around it.

We can definitely do better in allowing existing players to try out A/B tested new player experiences.
Masao Kurata
Perkone
Caldari State
#212 - 2015-03-11 16:58:19 UTC
Putting the tutorial on a diet and getting players into the sandbox earlier is a great initiative although this is by no means there yet, but.... how the hell do you turn it off? If there are "opportunities" you simply do not want to do ever (such as mining), there seems to be no way to get the whole system to just go away.
TheSmokingHertog
Julia's Interstellar Trade Emperium
#213 - 2015-03-11 17:59:54 UTC
CCP Skrekkur wrote:
@Koebmand We have ways of telling if an account belongs to a new player or not, and all reports we do filter out accounts of existing players, regardless if they are genuine alts or just taking a peak.

It would also be easier to try the opportunities on SISI instead of creating new trials until you get it.

We are aware that the SISI build currently contains some work in progress opportunities so at the moment it is not perfect 1-1 comparison to TQ. As we do more tests we are also looking into improving our processes around it.

We can definitely do better in allowing existing players to try out A/B tested new player experiences.


If CCP can tell if it is not a new player account, then pls disable the tutorial for each alt account I make, its really annoying that you have to fight the client to get Aura out of the way.

"Dogma is kind of like quantum physics, observing the dogma state will change it." ~ CCP Prism X

"Schrödinger's Missile. I dig it." ~ Makari Aeron

-= "Brain in a Box on Singularity" - April 2015 =-

Ima Wreckyou
The Conference Elite
Safety.
#214 - 2015-03-11 22:36:37 UTC
There is an easy fix to the reward problem. Just create an opportunity "Scam someone out of >100mil ISK".
Koebmand
Silverflames
#215 - 2015-03-12 02:47:32 UTC  |  Edited by: Koebmand
CCP Skrekkur wrote:
@Koebmand We have ways of telling if an account belongs to a new player or not, and all reports we do filter out accounts of existing players, regardless if they are genuine alts or just taking a peak.


When people make a new trial using a new random throwaway gmail / yahoo account, you still know ? which is afaik the only way you can make a new trial.

CCP Skrekkur wrote:
It would also be easier to try the opportunities on SISI instead of creating new trials until you get it.


Can't see what actually went live on SiSi, so meaningless to do them there to see what is going on on TQ.

TheSmokingHertog wrote:
its really annoying that you have to fight the client to get Aura out of the way.


ESC -> General Settings -> Help -> Show Tutorial -> tick off
Salpun
Global Telstar Federation Offices
Masters of Flying Objects
#216 - 2015-03-12 02:53:05 UTC


TheSmokingHertog wrote:
its really annoying that you have to fight the client to get Aura out of the way.


ESC -> General Settings -> Help -> Show Tutorial -> tick off[/quote]
That options is not in the sisi client currently.

If i dont know something about EVE. I check https://wiki.eveonline.com/en/wiki/ISK_The_Guide

See you around the universe.

BeanBagKing
The Order of Atlas
#217 - 2015-03-13 22:15:04 UTC
Rain6637
GoonWaffe
Goonswarm Federation
#218 - 2015-03-14 10:44:34 UTC  |  Edited by: Rain6637
Don't wait up for the gif feedback I had planned for NPE tips... after seeing the Sterling white/black blouse being cheapened as a bonus item (despite already being offered in a FW LP store in-game), I'm not in a helpful mood.
Barduck Martins
Center for Advanced Studies
Gallente Federation
#219 - 2015-03-16 13:17:43 UTC
I started the game as the "old" module of aura and tutorials and now i helped my girlfriend start her account and the feedback for me is negative. She tryed to do the opportunities as any new player wants help starting to understand the game and she passed most of the time in the regional market (and that is not fun for a new player) because it says buy something or inject a skill book wich they dont possess and they dont know yet how to make isk so she searched forever to find a new skill that she could buy. The old system didnt required that until the career missions and there we got isk and the other stuff. So i think the opportunities dont teach them the ropes and thats what is expected from a tutorial that by the way was removed and therefore they cant learn a bit more neither have missiles to lunch on the career mission of caldari that demandes the use of missile launcher and it says to press f12 for the tutorial that no longer exists. Sorry for the long text but on the reply on my ticket i was told that the best way to give suggestions was by this fórum. Thanks.
Cajun Waffles
Foggy Dew
#220 - 2015-03-18 23:12:22 UTC
"The final point I want to mention is that, for now at least, we have no rewards associated with completing Opportunities."

This is silly. Players want to be rewarded. Maybe give them a "decoration" once they've all been completed along with a BPO frigate.

Just having notifications going off when you complete different things within the game isn't all that appealing IMO.