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The Free Gifts (where can you find the choices you made?)
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Ky Vatta
Majority 12
#1 - 2011-12-22 21:50:07 UTC
I happen to have 8 Eve accounts, 7 of which are active.

I chose what gifts I wanted, but forgot exactly which characters chose what

I know I chose 1x Fuel block BPOs and 1x Aurum, but do not remember on which characters (I want to double-check my choices)

However, I got 2x Fuel Blocks, and NO Aurum

Advise me how this got changed?? (I don`t remember my exact account choices, but DO remember choosing Aurum once
Ai Shun
#2 - 2011-12-22 21:55:16 UTC  |  Edited by: Ai Shun
You get a gift per account.

You can find the gifts under your Redeem Items button on the character select screen.

If you are sure you chose AURUM (And did not make a mistake) contact a GM / petition it. The forum cannot help you with that as we have no access to the account management interface.

Edit: Note, they have said they cannot / will not change items around.
Morganta
The Greater Goon
#3 - 2011-12-22 21:57:22 UTC
Ai Shun wrote:
You get a gift per account.

You can find the gifts under your Redeem Items button on the character select screen.

If you are sure you chose AURUM (And did not make a mistake) contact a GM / petition it. The forum cannot help you with that as we have no access to the account management interface.

Edit: Note, they have said they cannot / will not change items around.


read again

he knows what he got, he wants to know what he asked for
Ky Vatta
Majority 12
#4 - 2011-12-22 21:58:43 UTC
A GM could give an answer here...

Petitioning it can be awkward, as not sure what category, and CCP reject petitions sent to incorrect categories..
Ai Shun
#5 - 2011-12-22 22:03:11 UTC
Morganta wrote:

read again

he knows what he got, he wants to know what he asked for


Quote:
Advise me how this got changed?? (I don`t remember my exact account choices, but DO remember choosing Aurum once


Seems to me he/she knows they chose AUR, but not which character it was chosen on. Fact they got 2 BPO sets suggests to me it was user error. But ... again.

Odds of us being able to help / GM / Dev posting a reply here is marginal. They will likely tell him/her to file a petition as they seem to do for most specific queries relating to this.