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Petition system not working - cannot access EVE or any EVE services.
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ChaeDoc II
Garoun Investment Bank
Gallente Federation
#1 - 2011-12-22 16:40:05 UTC  |  Edited by: ChaeDoc II
I've been trying to submit a petition on behalf of a fellow corm member for the last hour but every time i open the drop down menu to select a category i get an annoying "oops" message telling me that something's gone wrong.

A fellow corp member cannot access EVE Online or EVE online's website.

How can i put this problem in front of relevant eyes without using the petition system that isn't working?

Cheers

Below is the petition i've been trying to send, minus personal details and html brackets.



"Ever since the new patch has come out i have been getting this error (pasted below) on the repair tool as i have been unable to connect to anything concerning eve, both the web site to file my own petition, a link to download the new patch manually, or eve itself. I have tried unsucsefully for all of this morning and last night resetting my modem and router multiple times to try and refresh my dns, ip, and etc to allow a connection to remake, unfortunately that has not worked, if you could help me fix this please i would greatly appreciate it.



Traceback (most recent call last):
File "repair.py", line 200, in module
File "updateSelf.pyc", line 94, in UpdateSelf_nt
File "updateSelf.pyc", line 21, in ReadUpdateInfo
File "repairTool\repairTools.pyc", line 254, in GetRepairInfo
File "repairTool\repairTools.pyc", line 161, in SafeUrlOpen
urllib2.URLError: urlopen error [Errno 10013] An attempt was made to access a socket in a way forbidden by its access permissions: 'http://client.eveonline.com/patches/repair_info.txt'"
Nexzen
Dark Side Shadows
#2 - 2011-12-22 17:35:17 UTC
I've run into the same problem. Could you get your corp member to post a traceroute to the eve server (87.237.38.200) because for me i'm getting packet loss right before the eve domains, and have the same problems of not being able to reach any eve related domain (or some but not others at random times.) Maybe this is something CCP can work out because anyother web related thing runs fine for me. It also happens in osX or win7 so I don't think it's an OS issue. :( anyways, here's my traceroute minus my IP address :)

traceroute to 87.237.38.200 (87.237.38.200), 64 hops max, 52 byte packets
1 192.168.0.1 (192.168.0.1) 61.741 ms 1.497 ms 1.936 ms
2 ------------------------------------------------ 32.420 ms 32.701 ms 32.249 ms
3 ptld-agw1.inet.qwest.net (207.225.85.73) 32.681 ms 32.576 ms 32.758 ms
4 sea-brdr-02.inet.qwest.net (67.14.41.18) 36.611 ms 36.218 ms 36.509 ms
5 63.146.26.46 (63.146.26.46) 36.382 ms 37.270 ms 36.800 ms
6 xe-1-2-0.cr2.ord2.us.above.net (64.125.31.2) 90.923 ms 91.670 ms 91.640 ms
7 xe-4-0-0.cr2.lga5.us.above.net (64.125.31.73) 117.184 ms 117.414 ms 117.916 ms
8 ge-1-2-0.mpr2.lga5.us.above.net (64.125.29.58) 114.934 ms 115.260 ms 115.012 ms
9 so-3-0-0.mpr1.lhr3.uk.above.net (64.125.28.65) 184.961 ms 185.343 ms 184.936 ms
10 213-152.240-250.pxu259.above.net (213.152.240.250) 184.002 ms !X 184.449 ms !X 184.027 ms !X