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Tiamat Macintosh Issues

First post
Author
Alexis Antollare
Phoenix Freight
#41 - 2015-02-26 16:51:40 UTC
Looks like I'm having an issue similiar to one a year or so back. Whenever I log into the game, I get the following error -

Unable to access remote info-file.
Remote Info-file could not be fetched.
http://client.eveonline.com/patches/premium_patchinfoTQ_inc.txt
Please check your internet-connection.
If the problem persists, please contact Customer Support by filing a petition.

I do have internet access where I am at, though it is a bit slow. And the launcher does let me sign in my account, but won't let me log into the game. I did try to direct access the file. However I am getting an error saying the web page can't be displayed.

Any suggestions?
Wilhelm Knicklicht
Republic University
Minmatar Republic
#42 - 2015-02-28 08:54:27 UTC
well, i'm happy to report that after 2 kernel panics, i decided to start up the game a third time just to create a crash report - and it ran just fine without any problems. has been running smoothly ever since. no clue why but - yay!
Mizuri Yamamoto
Triglavian Black Fleet
#43 - 2015-03-01 04:53:23 UTC
Bug report

Cider Build: 009890
Client Version: 8.52.865562
OS Version: 10.10.2 (14C109)
Graphics: NVIDIA GeForce GT 650M 1024 MB
Graphics mode: windowed


What I was doing
---
Opening "People and Places" after jumping into a system.

Symptoms
---
Client window unresponsive, showing a single frame.
Mouse cursor changes shape when moved in and out of client window.
Client menu responsive: can open "About EVE Online", "Window -> Minimise" etc.

No steps to reproduce.

Attachment: Instruments trace


It happened ~4 times this week.
Lai Qi Tzestu
Ministry of War
Amarr Empire
#44 - 2015-03-01 13:14:02 UTC
Sandor Kurovsky wrote:
Game seems to be working now using this method:

Open --> Finder
Click on --> Applications
Find -->EVE Online.app
Right Click
Choose -->Show Package Contents
Expand -->Contents
Expand -->Resources
Double Click -->EVE Online.app

Log in
Etc

Will update with any weirdness I come across.



Same for me - happened "suddenly" on the third login after downtime.
Lauresh Thellere
The Scope
Gallente Federation
#45 - 2015-03-02 15:30:11 UTC
I'm having an issue with the client where all text and graphics just don't exist. Tried repairing and reinstalling but neither worked.

https://imgur.com/aPh7kf2
Praxus Kretoria
Defiance Industrial Core
#46 - 2015-03-03 04:46:44 UTC  |  Edited by: Praxus Kretoria
Lauresh Thellere wrote:
I'm having an issue with the client where all text and graphics just don't exist. Tried repairing and reinstalling but neither worked.

https://imgur.com/aPh7kf2


The game is running fine, but the imagery and wording are not clear and unplayable. I was freaking out because I thought it was my laptop but glad to see it's just the game, quiet annoyed though.
Cyrus Doul
kotitekoinen sissijuusto
#47 - 2015-03-05 01:49:11 UTC
Praxus Kretoria wrote:
Lauresh Thellere wrote:
I'm having an issue with the client where all text and graphics just don't exist. Tried repairing and reinstalling but neither worked.

https://imgur.com/aPh7kf2


The game is running fine, but the imagery and wording are not clear and unplayable. I was freaking out because I thought it was my laptop but glad to see it's just the game, quiet annoyed though.


Same, The game had patched itself earlier that day and it loaded fine then. But after that OS X itself asked to reboot to apply patches, after then its been like how you see in the imgur link ever since. I guess i should have updated the bootcamp side while i was in the states too. Place in AU where im at has 500kb down and windows is missing the tiamat patch
CCP Sledgehammer
C C P
C C P Alliance
#48 - 2015-03-05 10:04:25 UTC
Lauresh Thellere wrote:
I'm having an issue with the client where all text and graphics just don't exist. Tried repairing and reinstalling but neither worked.

https://imgur.com/aPh7kf2


Are you running the Yosemite 10.10.3 Beta? If so, we are aware of this issue and are investigating with our partners.

Graphical QA Analyst | EVE Quality Assurance | Team TriLambda

Lauresh Thellere
The Scope
Gallente Federation
#49 - 2015-03-05 10:11:58 UTC
CCP Sledgehammer wrote:
Lauresh Thellere wrote:
I'm having an issue with the client where all text and graphics just don't exist. Tried repairing and reinstalling but neither worked.

https://imgur.com/aPh7kf2


Are you running the Yosemite 10.10.3 Beta? If so, we are aware of this issue and are investigating with our partners.


I am running 10.10.3.

I'm glad it's a known fault but at this stage I'm tired of the Mac client being unusable as I seem to have similar issues every few patches so I've decided to go the Wine route as it's infinitely more stable.

I do appreciate CCP making a mac client as most MMO developers don't, I just wish the game didn't break so frequently :(
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