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Issues, Workarounds & Localization

 
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Memory Leak

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Duke Revolution
Aliastra
Gallente Federation
#1 - 2015-02-08 17:32:01 UTC
Hey Guys/Gals

I just though I would give you a heads up after the recent small patch I've been having a lot of eve stop responding errors

Finally I decided to look into it and EVE seems to sucking up all my RAM. Once it gets to about 3.5 GB it crashes out.
(Picture: http://postimg.org/image/v5mh37sf3/ )

Along with that im getting an event report as below

Quote:
Faulting application name: ExeFile.exe, version: 2015.1.85.4765, time stamp: 0x54ae8b39
Faulting module name: _trinity_dx11_deploy.dll, version: 2015.1.85.4765, time stamp: 0x54ae8e7c
Exception code: 0xc0000005
Fault offset: 0x0034c5e0
Faulting process id: 0x4bc4
Faulting application start time: 0x01d043bcce4a7f53
Faulting application path: C:\Program Files (x86)\CCP\EVE\bin\ExeFile.exe
Faulting module path: C:\Program Files (x86)\CCP\EVE\bin\_trinity_dx11_deploy.dll
Report Id: 3a7241fe-afb7-11e4-9fb7-24fd525e2685


Do you want any more logs before I re-download the client??
CCP Habakuk
C C P
C C P Alliance
#2 - 2015-02-08 23:54:55 UTC
Can you give us any details on what you are doing in-game before this happens?

We are currently aware of one memory leak, which is happening in asteroid belts (and other sites with asteroids) when shooting many missiles, while the new asteroid environment effects are enabled.
Workaround: Disable asteroid environment effects (in graphics settings).
A fix for this problem is already in testing on Singularity.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Duke Revolution
Aliastra
Gallente Federation
#3 - 2015-02-09 18:03:22 UTC  |  Edited by: Duke Revolution
Hi Habakuk

I was running anomalies in MY-T2P / GEKJ-9. Using an Ishtar with the below fitting

Drone Link Augmentor II
2x Large Shield Extender II
Drone Navigation Computer II
100MN Afterburner II
Pith A-Type Thermic Dissipation Field
Omnidirectional Tracking Enhancer II
2x Drone Damage Amplifier II
2x Imperial Navy Drone Damage Amplifier
2x Medium Core Defense Field Purger II

Using Wasp Tech 2 Drones

The anomalies being ran were Guristas Havens & Guristas Rally Points

Orbiting on a spawned object at 50KM with after burner running

It would start out as normal around the 700 MB mark, then it would go up in about 1 mb increments every second.

Hope this is detail enough for you :)

FYI a repair did not resolve the issue but a redownload of the client did
Duke Revolution
Aliastra
Gallente Federation
#4 - 2015-02-09 18:22:16 UTC
Ok, Im a bad pilot

Its memory leaking again

Exact same fit running a Haven orbiting at 50 with AB and Pith A Type running
Duke Revolution
Aliastra
Gallente Federation
#5 - 2015-02-09 18:34:02 UTC  |  Edited by: Duke Revolution
I am currently following the how to report a bug and will have all the necessary information collected shortly.

Bug report ID : EBR-32926
CCP Habakuk
C C P
C C P Alliance
#6 - 2015-02-09 21:03:00 UTC
Duke Revolution wrote:
I am currently following the how to report a bug and will have all the necessary information collected shortly.

Bug report ID : EBR-32926


Please try to disable the asteroid environment in graphics settings. Guristas are shooting missiles like crazy and as far as I can remember some Guristas Havens include asteroids.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
CCP Habakuk
C C P
C C P Alliance
#7 - 2015-02-10 12:09:30 UTC
FYI: This memory leak should be fixed now on Tranquility.

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Duke Revolution
Aliastra
Gallente Federation
#8 - 2015-02-10 14:34:44 UTC
I can confirm disabling asteroid environment in graphics settings did resolve my issue.

I will test it again turned back on tonight and update both the bug tracker and forum post if this is now reoslved
Duke Revolution
Aliastra
Gallente Federation
#9 - 2015-02-10 21:43:17 UTC
Issue has now been resolved as per latest patch

Thank you very much :D