These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE General Discussion

 
  • Topic is locked indefinitely.
 

Status: Unknown (regularly, once in a month ... and now because of patch)
Author
Previous Topic Next Topic
Solstice Project
Sebiestor Tribe
Minmatar Republic
#1 - 2011-12-19 17:24:11 UTC  |  Edited by: Solstice Project
Edit:
For some unknown reason, it works again.
So once in a month, the Client has it's "special time" i guess ...

Sorry for any inconvenience.
Until the next time .............


Greetings.

So, it's this time of the month again.

Once in a month i get "Status: Unknown" for no reason at all.

Everything else works fine ... but the EvE Client tells me "Status: Unknown".

This time though, it's a bit different.

First time i started the client i got an Unknown.
Second time i've started it, i got the note that i should install a new patch.
So, fine, i install the new patch.
Then, i restart the client again.

Status: Unknown. No matter how often i start it up now.

So i thought ... okay. Let's try safe mode.
I started EvE in safe mode ... hehey, 33k Users online.

It probably wasn't the smartest thing to do,
but of course i have installed the new patch ...
... and now i get ...

*drumrolls*

Status: Unknown.


Ping tells me that the server is there, so i can definitely reach it.
I don't have any issues besides this. I can use everything else like i always do,
but the Client insists on telling me that he doesn't know the Status of the server.

Of course i have to unplug my modem again and let it reconnect,
because that - for some miraculous reason - helps the Client to find the server again ...

... but seriously, that can't be it, right ?


Does ANYBODY maybe have an idea of what's going on ??
I accept if there's an error on my side, but i don't see what it could be.


Thank you.
Solstice Project
Sebiestor Tribe
Minmatar Republic
#2 - 2011-12-19 17:27:00 UTC
Oh and yes.

Clearing the cache doesn't help.
Changing the port to the other one (forgot the number) didn't help the last time either.
Akita T
Caldari Navy Volunteer Task Force
#3 - 2011-12-19 17:27:22 UTC  |  Edited by: Akita T
Most likely some SNAFU about open ports and such somewhere at your ISP or somewhere along the road towards the EVE proxy nodes.
Given the fact resetting the modem might fix it, I'm going to say the chances are good it's closer to home rather than farther away.

P.S. Can you still connect even if it says "unknown" ?

Akita T evewiki profile | | | Build your own EVE-ready PC
Morganta
The Greater Goon
#4 - 2011-12-19 17:30:43 UTC
gee, works in safemode but not normal mode

firewall?
antivirus blocking ports?

and yes, winblows firewall was suddenly running on my machine again after a windows update patch, so thinking its already off won't do.
confirm
Solstice Project
Sebiestor Tribe
Minmatar Republic
#5 - 2011-12-19 17:31:44 UTC
Akita T wrote:
Most likely some SNAFU about open ports and such somewhere at your ISP or somewhere along the road towards the EVE proxy nodes.
Given the fact resetting the modem might fix it, I'm going to say the chances are good it's closer to home rather than farther away.

P.S. Can you still connect even if it says "unknown" ?


No, that doesn't work. :/
Solstice Project
Sebiestor Tribe
Minmatar Republic
#6 - 2011-12-19 17:32:44 UTC  |  Edited by: Solstice Project
Tried again now ... and wtf ... Server is reachable again. o_O

First time ever it works without me having to unplug the modem,
after a dozen tries ... for some reason, i can connect again. O_o


You did that, admit it, Akita. ^^

Thanks.


Edit:
But still ... i wonder what the issue is.

It's definitly no AntiVirus Software (^^) and last time i had that,
i turned the FireWall off ... which didn't change anything.
Dehlandrae
Matari Combat Research and Manufacture Inc.
#7 - 2011-12-19 17:39:05 UTC
I'm having a similar problem, it's not telling me unknown though

It seems like it is timing out when loading, it is taking FOREVER and if it lets me connect, my UI is mostly nonresponsive, I try to jump and then it goes through the animation and then it just sits at the gate until I get a window that says "Lost Connection to the Server"

WTF?
Ranger 1
Ranger Corp
Vae. Victis.
#8 - 2011-12-19 17:40:29 UTC
That sounds like it could be a network issue between you and CCP... however it could also be something on your computer hogging so much of your bandwidth you aren't getting more than a trickle for the game.

Install anything that might run monthly processes/downloads? If not, might do the basic AV / Malware routine just to be on the safe side.

View the latest EVE Online developments and other game related news and gameplay by visiting Ranger 1 Presents: Virtual Realms.
Solstice Project
Sebiestor Tribe
Minmatar Republic
#9 - 2011-12-19 17:44:08 UTC
Dehlandrae wrote:
I'm having a similar problem, it's not telling me unknown though

It seems like it is timing out when loading, it is taking FOREVER and if it lets me connect, my UI is mostly nonresponsive, I try to jump and then it goes through the animation and then it just sits at the gate until I get a window that says "Lost Connection to the Server"

WTF?


I had a disconnection after a minute being logged in.
Some other guy in minmatar chat disconnected the same moment i did.

yeah, wtf O_o


Ranger 1 wrote:
That sounds like it could be a network issue between you and CCP... however it could also be something on your computer hogging so much of your bandwidth you aren't getting more than a trickle for the game.

Install anything that might run monthly processes/downloads? If not, might do the basic AV / Malware routine just to be on the safe side.


Nope. Nothing. Nada.
It's not at the same day every month,
i think last time it was around the 23rd.