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Macintosh

 
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Lack of Mac
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Arthur Aihaken
Kenshin Academia.
Kenshin Shogunate.
#1 - 2015-01-12 14:20:20 UTC  |  Edited by: Arthur Aihaken
Looking forward to the new AMD Radeon drivers and (hopefully) a more stable Mac Yosemite client in Tiamat. Fingers crossed...

I am currently away, traveling through time and will be returning last week.
Darryn Lowe
Sebiestor Tribe
Minmatar Republic
#2 - 2015-01-13 22:18:38 UTC  |  Edited by: Darryn Lowe
Arthur Aihaken wrote:
Dear CCP: We're not happy with the lack of Mac support, updates and response times to numerous questions and problems. This includes (but is not limited to) this forum and the testing forum (where many issues have been brought up pre-release). We would appreciate an update at your earliest convenience as to what your near-term and future plans for the Mac platform are. Thank-you.

I'm sorry but you're assuming a lot.

You assume the issues aren't created by Cider which is a 3rd party system which if it has bugs can't be diagnosed or sorted by CCP.

You assume that issues cropping up aren't related in anyway to things that Apple are doing with their OS which obviously CCP can't update.

True it can be annoying that they haven't let anyone know what's going on but they first have to know what's going on before they can inform others. That means being able to actually replicate the issues in the first place which is easier said than done.
Arthur Aihaken
Kenshin Academia.
Kenshin Shogunate.
#3 - 2015-01-15 03:20:07 UTC
Darryn Lowe wrote:
You assume the issues aren't created by Cider which is a 3rd party system which if it has bugs can't be diagnosed or sorted by CCP. You assume that issues cropping up aren't related in anyway to things that Apple are doing with their OS which obviously CCP can't update. True it can be annoying that they haven't let anyone know what's going on but they first have to know what's going on before they can inform others. That means being able to actually replicate the issues in the first place which is easier said than done.

You assume that the vast majority of players posting in this forum haven't been able to replicate the various crashes, freezes and various other issues with both single and multi-client gameplay. You also assume that these players haven't previously and, I might add, extensively reported said issues through various mediums, including but not limited to feedback on pre-release testing on SiSi, various forums threads, bug reports, support tickets and even direct correspondence with developers. You further assume that most of us aren't knowledgeable enough to understand that there are underlying issues (including Cider), or that we don't appreciate any of the difficulties at all. The only one making assumptions here is you.

I am currently away, traveling through time and will be returning last week.
Cliverunner
Pandemic Horde Inc.
Pandemic Horde
#4 - 2015-01-15 12:03:41 UTC
Darryn Lowe wrote:

You assume the issues aren't created by Cider which is a 3rd party system which if it has bugs can't be diagnosed or sorted by CCP.

This is irrelevant. CCP decided to use Cider instead of other options. Further CCP is advertising Mac support and collecting peoples money which puts the burden for making it work on them.

Darryn Lowe wrote:

You assume that issues cropping up aren't related in anyway to things that Apple are doing with their OS which obviously CCP can't update.

True...but Apple started releasing beta versions of Yosemite early last summer to allow for developers to work out any problems and report issues before the actual release last fall. Considering how many other games for the Mac have figured out how to run properly, making the case that Apple is at fault is difficult (but not impossible).

Darryn Lowe wrote:

True it can be annoying that they haven't let anyone know what's going on but they first have to know what's going on before they can inform others. That means being able to actually replicate the issues in the first place which is easier said than done.


My guess is that somebody is getting sued here which is why CCP has been so silent on when they will finally support Yosemite (first thing any lawyers tells you to do is shut up about anything and everything related to a law suit).
Darryn Lowe
Sebiestor Tribe
Minmatar Republic
#5 - 2015-01-27 01:51:17 UTC
Cliverunner wrote:
This is irrelevant. CCP decided to use Cider instead of other options. Further CCP is advertising Mac support and collecting peoples money which puts the burden for making it work on them.


It's irrelevant that CCP chose Cider. CCP is not necessarily privy to all that Transgaming do to Cider so CCP has no real ability to fix Cider issues. I suspect most of the issues are Cider related because I can play Eve in Parallels with no issues at all.

Frankly I feel that the best option for CCP is to scrap Cider entirely and develop a native OpenGL or even better GrandCentral client. Who knows, maybe this is even in the works as we speak. It's going to be a huge task indeed to achieve but in reality it will make the game play so much better on the Mac.

Cliverunner wrote:
True...but Apple started releasing beta versions of Yosemite early last summer to allow for developers to work out any problems and report issues before the actual release last fall. Considering how many other games for the Mac have figured out how to run properly, making the case that Apple is at fault is difficult (but not impossible).


And developing for a beta is a good idea? Developing for something that can change over time before the official release is a good idea? The beta is there to see what issues developers come across but that doesn't mean that Apple will necessarily have them sorted by release time. So essentially all you'll have is a beta on top of a beta which makes no real sense at all.

I'm pretty sure CCP would have developers using the beta builds of Apple's new OS but that doesn't mean the client will be ready to support the new OS on its release. By its very nature a developer will always be behind the 8 ball when it comes to a new operating system.

Hell if you want to rant against developers not supporting a new OS look at Windows. Hell, many of those developers are still only developing for 32 bit Windows XP despite the lack of support. It's mental on the Windows platform. We have it pretty damn good on the Mac platform.