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SOCKET CLOSED.

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MIGNONE ASSEZ
STONE GOBBLERS
#1 - 2014-12-14 10:57:42 UTC  |  Edited by: MIGNONE ASSEZ
I have read a post on this subject which has been locked.

I would like to know if any players who had this issue before have managed to find out what causes it or if they are still having it. I keep having it for quite some time now and it affects not only my connection to EVE but also my internet goes down as well.

I manage to log on afterwards but it is uncertain how long it lasts as it varies between a couple of minutes to up to 15 -30 minutes.

Anyone who has since found out what causes it could , please, help me try to sort it. It is making me so angry.

I have been blaming this on my IP but need to be sure.

Thank you
Star Dallon Dilly
Native Freshfood
Minmatar Republic
#2 - 2014-12-14 18:00:12 UTC
I too am having this problem and find it rather concerning. Hope it is only temporary. Uber hope it is not my iP. Ultra-Mega hope it is just a server side problem that can be resolved soon.
Emile Tera
Federal Navy Academy
Gallente Federation
#3 - 2014-12-14 23:52:26 UTC
Same here. After Rhea I am seeing way more of these - where in the past this was very rare, even during the DDOS days.

I've lost drones and I've been lucky not to lose ships, but had a couple of annoying disconnects in a middle of a roam.

I filed a support ticket - hopefully others do the same and it gets some attention from the devs.
Krashov
Sebiestor Tribe
Minmatar Republic
#4 - 2014-12-17 18:33:59 UTC
I've been having this problem lately too (just recently started playing again). It happens 3-4 times during an afternoon. There's a litte something I'm wondering, though; Is the TQ Cluster IP still pingable, like the https://wiki.eveonline.com/en/wiki/Network_Guide states? I've been getting Destination net unreachable from a Telia node (213.248.83.198) when I try to ping the cluster IP.

(I can access the game normally otherwise, excepting the times I disconnect, and I can connect with telnet on port 26000 to the cluster IP).
Tane Savosta
Muro Independents
#5 - 2014-12-18 20:15:28 UTC
I have got those "Socket Closed´s" since I started playing EVE about month ago. Sometimes I can play an hour without issues, sometimes only one minute. Haven´t found any reason to disconnects, my net connection is always fine during SC´s. It is really frustrating to play EVE when SC´s start happening. I can play other online games without issues, that´s the strangest part of the problem. For example World of Tanks: ping is about 80ms and no lags. I cannot ping EVE cluster neither, but connecting to EVE cluster goes without problems.

SC never comes instantly, first interface is unresponsive for about an minute, after that comes SC boxes (two of them). Usually I just start launcher again and log in when interface goes unresponsive - not waiting whole minute for certain SC messages...
Archeris vane
Viziam
Amarr Empire
#6 - 2014-12-19 16:57:31 UTC
same here, 2 accounts keep disconnecting randomly, at different times and generally not even at the same time. Making the game barely playable and from what I have heard everyone I know has been experiencing this.
Jeven HouseBenyo
Vanity Thy Name Is
#7 - 2014-12-20 23:57:12 UTC
In the last four days, also been getting more Socket Closed issues here as well. Checked my speed connections, no problem there. called my ISP, no short term outages on their server logs, no other internet connection problems with either websites or games. Could Someone in Authority let us know, what's going on ladies and gents?

>Jeven

Minny boat flyer, unofficial squeaky wheel.

'Game Ethics and Morality Monitor' I remember promises.

Snark at 11-24/7/365.25. Overshare? Yup.

Yes it's my fault. And if you don't staap it I'll do it again. ;-P

No you can't has my stuffs OR my SPs.
Qin Lin
University of Caille
Gallente Federation
#8 - 2014-12-21 11:01:32 UTC
Exactly the same problem here since Rhea.

Hope a workaround is found soon.


o7
Mz Justice
Science and Trade Institute
Caldari State
#9 - 2015-01-06 22:28:15 UTC  |  Edited by: Mz Justice
Same problem for me, and also since Rhea. I can have 3 accounts going and only one of them will get disconnected. 2 of my accounts do it whether I have 1 or more clients logged in, one account doesn't have the problem at all.
Oracle of Machina
The Scope
Gallente Federation
#10 - 2015-01-09 10:02:04 UTC
I am having the same exact problems as well. I have no problem with any other games or websites, but when it comes to EVE, I have clusters of socket closes and disconnects. Sometimes, I can go days without a socket close, but as of today, I've had about 20 Socket Closures. It's been extremely bad for the last few days, to the point I cannot do anything serious in the game or I'll lose something valuable.

My IP: Cable One
Location: Mississippi Gulf Coast
The Golden Serpent
A Drunken Squirrels' Conspiracy for Revenge
#11 - 2015-01-12 08:32:28 UTC
I started getting this problem tonight around 9 PST, it's completely unplayable. Some other weird things happen, also, like some chatrooms remain frozen but I'm able to view other chatrooms fine, and fly and mine.

Really weird. I have the highest tier of Comcast Business internet in a major metropolitan area - their service guarantees the connection at all times within 4 hours. It's not me.

-:¦:-•:'":•.-:¦:-•* K H A N I D •-:¦:-•:''''*:•-:¦:-
StarScream Xion
Perkone
Caldari State
#12 - 2015-01-13 13:39:33 UTC
Been having similar issues for a few months now. Our internet connection is fine for all other purposes, I have been on the the phone extensively with my ISPs very helpful support team and the problem cannot be daignosed because TQ does not respond to ICMP requests which means traceroute doesn't provide any useable results. CCPs support team has told me there is nothing they can do about this. I don't know how to proceed.

One thing I should mention is that if you have noticed that chat channel activity reduces the frequency of your disconnections try joining all the help channels and minimizing them. There is generally a lot of chat activity in the help channels however it can still be a bit quiet just after downtime. This is the only thing I have found that reduces the frequency of disconnections, Eve was totally unplayable before I discovered this in another forum post (I'm to lazy to look for it sorry ^^; ) and even then we still get disconnected ocassionally and myself and my flatmate have been playing a lot less as a result.
Moonlight Mernher
CBC Interstellar
Goonswarm Federation
#13 - 2015-01-16 20:45:12 UTC
It started happening to me today. The game keeps dropping every 5-35min with a socket closed message.
It all happens while the [rest of] Internet connection seem completely fine [anything that I'm dling - is still dling, voice comms are fine, pinging google/some other servers returns no increase in ping/packet loss]

While I'd gravitate towards blaming my ISP, the issue seem to be more complex than simpy 'your Internet sucks, mate' - and that simply worries me.
Mantees
Mantide Corporation
#14 - 2015-01-22 22:36:17 UTC
Yeah. It is extremely annoying. The connectivity to the EVE servers is too sensitive and drops easily at the same conditions when other MMORPG don't
Odessa Day
Velocette.
#15 - 2015-01-26 01:58:11 UTC
echoing others. I'm having MAJOR CONNECTIVITY ISSUES. 1 or more clients will randomly drop out, all clients become extremely sluggish and slow to respond to simple commands.

Please fix this, as said before it makes the game unplayable.
Reeeves
Imperial Academy
Amarr Empire
#16 - 2015-02-02 08:44:33 UTC
My Problem was fixed by installing this program. Latency Fix adds registry entries (google: TCPNoDelay & TcpAckFrequency) to the network interface. After i've disable/enable my network card, i don't get "Socket Closed" Errors.

Hope it works out well for you.

http://www.wowinterface.com/downloads/info13581-LeatrixLatencyFix.html
Stainless Steal-rat
The Scope
Gallente Federation
#17 - 2015-02-05 10:32:42 UTC
Glad it's just not me spent the last 10 minutes checking the port forwarding on my firewall.
StarScream Xion
Perkone
Caldari State
#18 - 2015-02-12 14:54:24 UTC
It's insane this problem is being ignored. I wouldn't blame our alliance for kicking us since we can play so little at the moment. The problem is getting worse yet CCP won't even acknowledge this is a problem. I've seen devs respond to other threads on this board, why not this one?
Hicksimus
Torgue
#19 - 2015-02-12 16:16:53 UTC
It's hard for me to play when my own corpmates are constantly disconnected and while I'm not the biggest victim of socket closed my inputs can have several second delays that result in me getting killed or losing point and I know I'm not alone in this. Other more bandwidth intensive games don't experience issues even when I play them on overseas servers so I don't buy into CCP's excuses.

Recruitment Officer: What type of a pilot are you? Me: I've been described as a Ray Charles with Parkinsons and a drinking problem.
Mira Stargazer
Epic Warfare
#20 - 2015-02-12 18:18:05 UTC
Tripleboxing. Last time I got it (two days ago), only two of the computers got the "socket closed", and it was 20 min between them. So I guess not the ISP.

I have feelings, I can smile - and murder while!
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