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Issues, Workarounds & Localization

 
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after RHEA fps dropped. BUT!!

First post First post
Author
Cabablanka
Federal Navy Academy
Gallente Federation
#1 - 2014-12-30 13:42:38 UTC
Hi, my graphic settings high (except Shadow Quality(low)), using fixed window mode and dx11, i am using msi gt70 0ne, nvidia gtx 680m

Before Rhea, i do not have any problem about graphic. I used to open 7 client same time.
After Rhea, something changed and when i open 3 client my fps drop to 20.

I discover something,
Before Rhea when i did ALT-TAB and switched to another client, other clients were not use graphic card. They were like freeze.
After Rhea all clients use graphic card, regardless their position. If i minimized all, then bring one of them front, my fps rise to 120 again. If i reactivate others my fps drop to 20 again.

How could i set inactive clients should not use graphic card ?
Hicksimus
Torgue
#2 - 2014-12-30 13:46:54 UTC
If you are using Windows 7/8 I find that clicking the little area in the bottom right that minimizes all windows will stop the border-less eve windows from causing GPU load.

Recruitment Officer: What type of a pilot are you? Me: I've been described as a Ray Charles with Parkinsons and a drinking problem.

Cabablanka
Federal Navy Academy
Gallente Federation
#3 - 2014-12-30 13:52:31 UTC
Hicksimus wrote:
If you are using Windows 7/8 I find that clicking the little area in the bottom right that minimizes all windows will stop the border-less eve windows from causing GPU load.


yeah i mean that. But this automaticly happend before Rhea when use ALT-TAB.
Sol Project
Shitt Outta Luck - GANKING4GOOD
#4 - 2014-12-30 14:23:06 UTC
Where's Doc?

This belongs to the Issues forum for devs to read.

Ladies of New Eden YC 117 by Indahmawar Fazmarai

Warning: NSFW! Barely legal girls in underwear!

Diana Kim > AND THIS IS WHY THE FEDERATION MUST BE DESTROYED!!

ISD LackOfFaith
ISD Community Communications Liaisons
ISD Alliance
#5 - 2014-12-30 14:54:25 UTC
Thread has been moved to Issues, Workarounds & Localization. The folks here may be able to help you better.

To my knowledge, the client not rendering when it's in the background is an OS-level thing, not something that Eve itself can control (short of doing some weird tinkering with your window system). I could be wrong though.

ISD LackOfFaith

Captain

Community Communication Liaisons (CCLs)

Interstellar Services Department

I do not respond to Eve Mail or anything other than the forums.

Quanah Comanche
#6 - 2014-12-30 18:02:05 UTC
It is not Rhea but your GPU drivers. Revert if you need to.
Cabablanka
Federal Navy Academy
Gallente Federation
#7 - 2014-12-30 23:36:08 UTC
Quanah Comanche wrote:
It is not Rhea but your GPU drivers. Revert if you need to.


it is not releted to me only, my all friends who playing eve online have same issue. And they said this happend just after RHEA.

Pls someone look into it. Maybe there is easy solution.
Cabablanka
Federal Navy Academy
Gallente Federation
#8 - 2015-01-02 06:09:52 UTC
noone has any idea ?
Lil' Brudder Too
Pistols for Pandas
#9 - 2015-01-04 04:16:02 UTC
lol, typical CCP response...they change something in the code for a patch....then when ppl start complaining about how it is negatively effecting them, they claim, 'its not on our end, it must be something on your end....its totally not related to the patch'.....yet you changed something in the code...but refuse to acknowledge that THAT could be the source of the issue.
Phoenix Jones
Small-Arms Fire
#10 - 2015-01-04 18:58:08 UTC
You might want to download a program called OBS (open broadcast software), and do a recording of this FPS drop.

That way everybody would understand what the issue is.

Sometimes visualizing it and recording it to show would make a difference.

Upload the video to youtube with the FPS counter.

yea i know, few hoops to jump through but that would be the best way to show the issue.

Yaay!!!!

CCP Darwin
C C P
C C P Alliance
#11 - 2015-01-09 16:02:56 UTC
Lil' Brudder Too wrote:
lol, typical CCP response...


While I have the greatest love for our ISD volunteers, their opinions on matters like this do not constitute an official CCP response.

I'll pass this thread along to the graphics QA team, and they'll look into it.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins

Lil' Brudder Too
Pistols for Pandas
#12 - 2015-01-10 19:07:57 UTC
CCP Darwin wrote:
Lil' Brudder Too wrote:
lol, typical CCP response...

their opinions on matters like this do not constitute an official CCP response.

I'm sorry, maybe i wasn't clear, i was meaning that his response was eerily similar to recent responses from CCP Dev's about issues players have in the game that suddenly arise after patches....with no changes to our systems before and after said patches...yet those are the responses we get, CCP, having changed the code in the game, claims most of the issues are 100% on the players end, not theirs.
CCP Maxwell
C C P
C C P Alliance
#13 - 2015-01-15 10:47:12 UTC
Cabablanka wrote:
Quanah Comanche wrote:
It is not Rhea but your GPU drivers. Revert if you need to.


it is not releted to me only, my all friends who playing eve online have same issue. And they said this happend just after RHEA.

Pls someone look into it. Maybe there is easy solution.



We've been looking into this, and for some reason we're not seeing this drop in frame-rate. Could I get you to try something to try and help us narrow down what's causing this?

If you got to the 'General Settings' tab in the settings and set the 'Transparency' slider all the way to the left (zero=no window tranparency), and make sure 'Enable window blur' in not set.

We do know that there is a certain resource-cost that come with these options, and I would really like to hear if changing these settings affect the performance of your system.

CCP Maxwell - QA Engineer - Team RnB

VTyx Soul
Station Window Lickers
#14 - 2015-01-19 21:41:54 UTC
CCP Maxwell wrote:
Cabablanka wrote:
Quanah Comanche wrote:
It is not Rhea but your GPU drivers. Revert if you need to.


it is not releted to me only, my all friends who playing eve online have same issue. And they said this happend just after RHEA.

Pls someone look into it. Maybe there is easy solution.



We've been looking into this, and for some reason we're not seeing this drop in frame-rate. Could I get you to try something to try and help us narrow down what's causing this?

If you got to the 'General Settings' tab in the settings and set the 'Transparency' slider all the way to the left (zero=no window tranparency), and make sure 'Enable window blur' in not set.

We do know that there is a certain resource-cost that come with these options, and I would really like to hear if changing these settings affect the performance of your system.


Miner improvement in fps, but problem does still persist.
Lugor
UK Corp
Goonswarm Federation
#15 - 2015-01-30 18:14:42 UTC
I have been having the same issue I suppose, running 1 client is fine, two gets worse and 3 is next to unplayable.

Windows 7
CPU Intel i7 cpu@2.4Ghz
NVIDIA GeForce GT555M

Works fine on other games such as Rome Total War, Empire, X3 series with no lag issues. Any ideas what I can do to improve the performance?
Cabablanka
Federal Navy Academy
Gallente Federation
#16 - 2015-02-24 22:43:12 UTC
CCP Maxwell wrote:
Cabablanka wrote:
Quanah Comanche wrote:
It is not Rhea but your GPU drivers. Revert if you need to.


it is not releted to me only, my all friends who playing eve online have same issue. And they said this happend just after RHEA.

Pls someone look into it. Maybe there is easy solution.



We've been looking into this, and for some reason we're not seeing this drop in frame-rate. Could I get you to try something to try and help us narrow down what's causing this?

If you got to the 'General Settings' tab in the settings and set the 'Transparency' slider all the way to the left (zero=no window tranparency), and make sure 'Enable window blur' in not set.

We do know that there is a certain resource-cost that come with these options, and I would really like to hear if changing these settings affect the performance of your system.



Sory for very late answer but, i do not wanna lose oportunity to fix this so there is,

i did what you want. transparency 0, enable window blur not set.

nothing changed,

I will say it again pls look at it,
if i open ONLY ONE client everything is ok, my all settings are HIGH except shader quality http://i.imgur.com/J7eWFbm.png
everything was ok until secon client opened. after secon client fps dropped to 24-32, after third client fps dropped 10-14

BEFORE RHEA i was open 5 client in same time and my fps was 60 (it is limit)

So the main problem is NOT releated to my settings.

Before Rhea when i switch between clients, i wait like a half of second for client take control graphic card and render itself. inactive one going wait until i activate it again. i understand that because i said before i wait half second for client render itself again.

My english not good hope u can understand me.

The problem is clients no more going to passive, they still using raphic card power to render themself while they not active.

I do not know if there is windows settings for it but if there is any solution for this u should be find it, u will be hero for everyone.

Best Regrds.
Phoenix Jones
Small-Arms Fire
#17 - 2015-02-24 23:02:10 UTC  |  Edited by: Phoenix Jones
I was about to write it off and say "it's because of the intel 4000 graphics, but I've run into it myself. The first time I self imposed it.

Decided I wanted my 4770 imbed graphics card the 4600 to run my tv. I have a Nvidia 970.

Installed the Intel drivers, monitor and TV worked fine. Started eve, first client ok, second client utter garbage fps. So checked in game settings, says running on the Nvidia card. Come to realize that doesn't matter it was using the Intel graphics and not the discrete graphics card. Checked bios settings, everything's fine.

Turn off Intel graphics in bios, speed comes back up.

Turn it on, drops again.

I did that by accident but found out the eve online client may not communicate correctly when there is a Intel chip and a Nvidia card on the pc in this configuration.

Intel chip on
Nvidia card on
Pc monitor into Nvidia card, nothing plugged into onboard graphics (Intel chip, graphics fine).

Plug something to the onboard card (such as a hdmi cord to your flatscreen tv) fps goes to crap. It doesn't matter what it is or the order.

It's probably an os issue as graphivs cards in this configuration doesn't work that well.

I did say I've seen a fps drop since then though. Usual culprit being gas sites. The 2nd client tends to be a lot more choppy.

To the op, look at your computer, and unplug your tv or 2nd monitor from your onboard graphics adapter. Just plug everything into the video card directly. Run everything from the discrete graphics card and see if that resolves the issue. If that doesn't work then the issue is the Intel graphics card as it runs fine with 1 client, but chops up when you start 2

Yaay!!!!

Cabablanka
Federal Navy Academy
Gallente Federation
#18 - 2015-02-24 23:10:02 UTC
i am using laptop, msi gt70 0ne
geforce gtx 680m/4gb gddr5
intel i7 3630QM
1920x1080 17.3" led panel
16gb (2x8gb) ddr3

eve client can't see my gforce card but i set in nvidia control panel, eve online use nvidia graphic card. So eve client using nvidia not intel.

there is no other monitor or tv plugged in to my laptop.

TY.
Phoenix Jones
Small-Arms Fire
#19 - 2015-02-25 02:56:46 UTC
I believe you here. It is a communication issue with the Nvidia card, the Intel card and eve. I'm inclined to say it's eve atm because I couldn't get it to change from the Intel card myself. Something's odd.

Yaay!!!!

CCP Darwin
C C P
C C P Alliance
#20 - 2015-02-26 17:47:00 UTC
Sorry for the delay on following up on this. We are testing a fix internally, which will most likely make it into our next release if it does not introduce any further issues.

CCP Darwin  •  Senior Software Engineer, Art & Graphics, EVE Online  •  @mark_wilkins

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