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launcher problem?

First post
Author
Tiffen Jouhinen
Science and Trade Institute
Caldari State
#1 - 2014-12-11 03:00:25 UTC
Had to bypass launcher just now. It was working 6 hrs ago. Here's a screenshot. I tried reloading it a few times but the bar still grey.

Anyone else have this problem?

Screenshot
CHAD Stetille
Thirtyplus
Goonswarm Federation
#2 - 2014-12-11 04:44:44 UTC
Mine is doing the same thing on 2 different machines. How do you bypass the launcher?

BOB is my Co-Pilot.

Astroia Tichim
Imperial Shipment
Amarr Empire
#3 - 2014-12-11 05:31:25 UTC
Yep. Same issue here. Was working 12 hours ago. Now, the status/loading bar and the Play button are grey. Information on how to bypass the launcher is here - https://wiki.eveonline.com/en/wiki/EVE_Launcher_Issues_and_Workarounds

Bypassing the launcher works fine. Clearing the launcher cache - as recommended - and resetting the launcher settings had no effect.

Hope this can be fixed soon. Bypassing it is a pain.

Astroia Tichim
Imperial Shipment
Amarr Empire
#4 - 2014-12-11 08:18:18 UTC
The launcher just downloaded an update and all is good again.
Aeries Kalma
The Scope
Gallente Federation
#5 - 2014-12-11 17:19:04 UTC
Astroia Tichim wrote:
The launcher just downloaded an update and all is good again.


Interesting. I'm still getting the error.
Tiffen Jouhinen
Science and Trade Institute
Caldari State
#6 - 2014-12-12 02:47:47 UTC
CHAD Stetille wrote:
Mine is doing the same thing on 2 different machines. How do you bypass the launcher?


what you do is

1. right click the Eve Online client.

2. click Show Package Content

3. Under Resources folder double click the Eve Online
Shou HuiYing
Infiniticorp
#7 - 2014-12-15 03:08:41 UTC  |  Edited by: Shou HuiYing
Tiffen Jouhinen wrote:
CHAD Stetille wrote:
Mine is doing the same thing on 2 different machines. How do you bypass the launcher?


what you do is

1. right click the Eve Online client.

2. click Show Package Content

3. Under Resources folder double click the Eve Online
This works to get you into Tranquility but not Singularity.

I used the automator to create a script and a shortcut to Singularity. When I click on the launcher icon, it starts, runs a slew of launcher updates, then closes automatically. When I restart the launcher the status bar is completely gray and there is no "Client ready" message. When I enter my user name and password and click on the login button, the PLAY button appears, but it is gray instead of orange, and is unclickable.

Does anyone at CCP have a clue on how to fix this issue so I can get into Singularity?

Additional info:

I am running OS X 10.9.5 on a new machine which I just downloaded EVE onto yesterday.
Tiffen Jouhinen
Science and Trade Institute
Caldari State
#8 - 2014-12-15 04:15:43 UTC
Shou HuiYing wrote:


This works to get you into Tranquility but not Singularity.

I used the automator to create a script and a shortcut to Singularity. When I click on the launcher icon, it starts, runs a slew of launcher updates, then closes automatically. When I restart the launcher the status bar is completely gray and there is no "Client ready" message. When I enter my user name and password and click on the login button, the PLAY button appears, but it is gray instead of orange, and is unclickable.

Does anyone at CCP have a clue on how to fix this issue so I can get into Singularity?

Additional info:

I am running OS X 10.9.5 on a new machine which I just downloaded EVE onto yesterday.



The only thing I can think of is using terminal, bypass the launcher and put in the server parameter there. I don't have Singularity account. So I can't try it. So kinda like this:

open terminal
go to the directory for your Singularity.app
open Singularity.app/Contents/Resources/Eve\ Online.app -- args /server:87.237.38.50
CCP Atropos
C C P
C C P Alliance
#9 - 2014-12-16 16:12:57 UTC
Try clearing the cache in the EVE Launcher - it could be an update to the landing page.
Shou HuiYing
Infiniticorp
#10 - 2014-12-16 22:40:34 UTC
CCP Atropos wrote:
Try clearing the cache in the EVE Launcher - it could be an update to the landing page.
That worked! Thank you.

Smooches!