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Issues, Workarounds & Localization

 
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Graphics issue with Eve

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Author
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Shorlas Magaskawee
Gold Moon Industries
DammFam
#1 - 2014-12-03 04:45:26 UTC
Okay, now I have a pretty decent computer. I can play games such as Skyrim, Battlefield 3 and 4, all the Borderlands, Elderscrolls Online and quite a few others without any such issues.

However, Eve seems to have this fetish with causing my graphics drivers to crash and restart. I've tried turning all the graphics settings to low or even off as possible. The results are, no difference. If anything it seems to have made it worse. Today it's resulted in a BSOD. Now seeing as I can play all these other games that are so much more visually intense without a problem that tells me the issue is 100% Eve.

So, short of uninstalling the game and forgetting all about my login info, does anyone have some suggestions?
Ferni Ka'Nviiou
Doomheim
#2 - 2014-12-03 04:57:40 UTC
Shorlas Magaskawee wrote:
Okay, now I have a pretty decent computer. I can play games such as Skyrim, Battlefield 3 and 4, all the Borderlands, Elderscrolls Online and quite a few others without any such issues.

However, Eve seems to have this fetish with causing my graphics drivers to crash and restart. I've tried turning all the graphics settings to low or even off as possible. The results are, no difference. If anything it seems to have made it worse. Today it's resulted in a BSOD. Now seeing as I can play all these other games that are so much more visually intense without a problem that tells me the issue is 100% Eve.

So, short of uninstalling the game and forgetting all about my login info, does anyone have some suggestions?

File a support ticket first. CCP will know more than the average forum wanderer.
Orlacc
#3 - 2014-12-03 05:11:18 UTC
What video card?

"Measure Twice, Cut Once."
Jarod Garamonde
Jolly Codgers
Get Off My Lawn
#4 - 2014-12-03 05:24:25 UTC
Shorlas Magaskawee wrote:
Okay, now I have a pretty decent computer. I can play games such as Skyrim, Battlefield 3 and 4, all the Borderlands, Elderscrolls Online and quite a few others without any such issues.

However, Eve seems to have this fetish with causing my graphics drivers to crash and restart. I've tried turning all the graphics settings to low or even off as possible. The results are, no difference. If anything it seems to have made it worse. Today it's resulted in a BSOD. Now seeing as I can play all these other games that are so much more visually intense without a problem that tells me the issue is 100% Eve.

So, short of uninstalling the game and forgetting all about my login info, does anyone have some suggestions?



Did you try turning it off then back on again?

No, for reals. Clear cache, restart client. If that don't take, support ticket.

That moment when you realize the crazy lady with all the cats was right...

    [#savethelance]
Pok Nibin
Doomheim
#5 - 2014-12-03 12:44:15 UTC
Orlacc wrote:
What video card?
Yeah, the little things like INFORMATION might help. Till then, would yah like to know how to cook the perfect
grilled cheese sammich?

The right to free speech doesn't automatically carry with it the right to be taken seriously.
Ralph King-Griffin
New Eden Tech Support
#6 - 2014-12-03 13:00:50 UTC
Pok Nibin wrote:
would yah like to know how to cook the perfect grilled cheese sammich?

Yes.

Murderers of Negotiable Motivations

=]|[=
Mr Epeen
It's All About Me
#7 - 2014-12-03 13:28:30 UTC
Ferni Ka'Nviiou wrote:
Shorlas Magaskawee wrote:
Okay, now I have a pretty decent computer. I can play games such as Skyrim, Battlefield 3 and 4, all the Borderlands, Elderscrolls Online and quite a few others without any such issues.

However, Eve seems to have this fetish with causing my graphics drivers to crash and restart. I've tried turning all the graphics settings to low or even off as possible. The results are, no difference. If anything it seems to have made it worse. Today it's resulted in a BSOD. Now seeing as I can play all these other games that are so much more visually intense without a problem that tells me the issue is 100% Eve.

So, short of uninstalling the game and forgetting all about my login info, does anyone have some suggestions?

File a support ticket first. CCP will know more than the average forum wanderer.


From my experience, that's unlikely.

I've always been frustrated with the level of help I've gotten on technical issues from CCP ticket responders. Much more likely to find a solution from other players. If only because it's a larger pool of knowledge to draw on.

Mr Epeen Cool
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#8 - 2014-12-03 13:33:40 UTC
This thread has been moved to Issues, Workarounds & Localization.

ISD Ezwal Community Communication Liaisons (CCLs)
Shorlas Magaskawee
Gold Moon Industries
DammFam
#9 - 2014-12-03 22:58:19 UTC
Radeon 7470M is the card in use. I am unsure what other information could be provided. I'll try clearing the Eve Cache when I get on in a couple hours but I won't be holding my breath. Crossing fingers is a definite maybe though.
embrel
BamBam Inc.
#10 - 2014-12-05 12:22:35 UTC
Shorlas Magaskawee wrote:
Okay, now I have a pretty decent computer. I can play games such as Skyrim, Battlefield 3 and 4, all the Borderlands, Elderscrolls Online and quite a few others without any such issues.

However, Eve seems to have this fetish with causing my graphics drivers to crash and restart. I've tried turning all the graphics settings to low or even off as possible. The results are, no difference. If anything it seems to have made it worse. Today it's resulted in a BSOD. Now seeing as I can play all these other games that are so much more visually intense without a problem that tells me the issue is 100% Eve.

So, short of uninstalling the game and forgetting all about my login info, does anyone have some suggestions?


have the same **** with my work laptop. Other MMO's work fine.

I've found no solution unfortunately and I lose ships due to this.

have been in contact with support to, but to no avail.
Shorlas Magaskawee
Gold Moon Industries
DammFam
#11 - 2014-12-07 07:10:58 UTC
Clearing cache hasn't worked and 5 days later CCP still hasn't decided my ticket is worth responding to.
ISD Dorrim Barstorlode
ISD Community Communications Liaisons
ISD Alliance
#12 - 2014-12-07 07:34:34 UTC
Removed an off topic post.

ISD Dorrim Barstorlode

Senior Lead

Community Communication Liaisons (CCLs)

Interstellar Services Department