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Test Server Feedback

 
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Unable to Log in
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Preddy Kautsuo
Silvertongue Dynamics
#1 - 2014-11-25 18:15:43 UTC
hello i was told to come and post here about be unable to log into the test sever client i get the message of "There was an error while validating your account, please try again.." but been getting this the past 3 day and wondering how it get the account validated to log in
Amiu Kaiesta
Sebiestor Tribe
Minmatar Republic
#2 - 2014-11-26 02:42:43 UTC
Hidee hidee ho!
I also cannot log in... says invalid user or password...
perhaps the server is down!
bigpep
Mercury Arms Inc.
Ghostbirds
#3 - 2014-11-26 11:13:06 UTC
having the same issue
Kara Jordan
Science and Trade Institute
Caldari State
#4 - 2014-11-26 12:41:26 UTC
Quote:
Please try to clear your launcher cache (Launcher Settings - Cache - Clear all cached data), if you get the error "There was an error while validating your account, please try again..???".

Source: https://forums.eveonline.com/default.aspx?g=posts&m=5183490#post5183490
Amiu Kaiesta
Sebiestor Tribe
Minmatar Republic
#5 - 2014-11-26 19:47:50 UTC
I cleared all the cache and scoured the forums before I posted in this thread. I am being told I have an Invalid username and or password. Which unless SiSi uses a completely different set of user credentials is impossible. My account has been active for at least 20 days... but I would assume that if SiSi had not mirrored recently that it would simply say Account not active.
Kara Jordan
Science and Trade Institute
Caldari State
#6 - 2014-11-27 11:35:38 UTC
Amiu Kaiesta wrote:
I cleared all the cache and scoured the forums before I posted in this thread. I am being told I have an Invalid username and or password. Which unless SiSi uses a completely different set of user credentials is impossible. My account has been active for at least 20 days... but I would assume that if SiSi had not mirrored recently that it would simply say Account not active.


Check this post: https://forums.eveonline.com/default.aspx?g=posts&m=5223442#post5223442

under section What to do if your account is not active / has a wrong password?