These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

502 Issue with the launcher.

Author
Ghelisis Achasse
The Scope
Gallente Federation
#1 - 2014-11-25 23:27:40 UTC
Hey people, I've been having an issue with the launcher lately, and I have been bypassing it but...I like the launcher to manage patches and stuff.

https://app.box.com/s/l5ik8cfjz0uxol8z7sew - that is what I currently get when I try to load the launcher. is there a replacement for the launcher file somewhere?
jin ko82
Federal Navy Academy
Gallente Federation
#2 - 2014-11-27 19:31:03 UTC
Ghelisis Achasse wrote:
Hey people, I've been having an issue with the launcher lately, and I have been bypassing it but...I like the launcher to manage patches and stuff.

https://app.box.com/s/l5ik8cfjz0uxol8z7sew - that is what I currently get when I try to load the launcher. is there a replacement for the launcher file somewhere?

bad link but if it is the box that says "exception" on the title, its the same thing i get
Pytria Le'Danness
Placid Reborn
#3 - 2014-12-03 17:49:40 UTC
I do have the same issue here. There seems to be a problem retrieving the web page to display in the launcher, either because the Launcher assumes I am using Steam for some reason, or because my provider is messing up things. Here's the relevant part of the log:


2014-12-03 18:05:16,875 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2014-12-03 18:05:18,092 - root - info - ERROR - Got a connection error when attempting to query https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt
Traceback (most recent call last):
  File "lib\info.pyo", line 79, in GetInfoFromUrl
  File "lib\http.pyo", line 112, in get
  File "requests\api.pyo", line 59, in get
  File "requests\api.pyo", line 48, in request
  File "requests\sessions.pyo", line 451, in request
  File "requests\sessions.pyo", line 557, in send
  File "requests\adapters.pyo", line 420, in send
SSLError: [Errno 1] _ssl.c:504: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
2014-12-03 18:05:18,092 - root - utils - INFO - Unable to find key '', returning default value None
2014-12-03 18:05:18,092 - root - initialization - INFO - Initialized launcher info for server: 'Tranquility'


I have tried to disable the firewall to no avail, and I can access the file https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt and the https://client.eveonline.com/launcherv3 fine when using a browser.