These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

Issues, Workarounds & Localization

 
  • Topic is locked indefinitely.
 

Hey CCP.... about these subscription renewal emails

First post First post
Author
Previous Topic Next Topic
Morganta
The Greater Goon
#1 - 2014-11-20 03:35:44 UTC
HTML content says "subscription renewal success"
plain text content says "subscription renewal failed"

so if I look at the email on a phone for instance, it says failure, but in a regular client it says success




=20
-=3D Subscription Renewal Failed =3D-
=09
Dear ,,,,,,,,,,,,,

Thank you. Your CreditCard account was billed on: Thu, 20 Nov 2014 01:21:12=
 GMT, in the amount of 14.95 USD.

Account: ,,,,,,,,
Payment ID:xxxxxxxx-xxxx
Description:   1 x 1 Month EVE subscription     @ 14.95 USD   =3D 14.95 USD
 TOTAL  =3D 14.95 USD


Please include the above with any correspondence.


- The EVE Online Dev Team



-=3D NEED ASSISTANCE? =3D-

Solutions to most issues can be found in our Knowledge Base or you can cont=
act us by email at support@eveonline.com.

=C2=BB Knowledge Base
http://links.services.eveonline.com/ctt?kn=3D2&ms=3DNDY5ODU1NTUS1&r=3DLTQ1N=
jEzMzczMjIS1&b=3D2&j=3DNTYyNjY0NDQ5S0&mt=3D1&rt=3D0=20
       =20






    Subscription Renewal Success


please fix, its confusing and diminishes your street cred...
Unsuccessful At Everything
The Troll Bridge
#2 - 2014-11-20 03:37:04 UTC
Apparently you've never seen a successful failure before...






Since the cessation of their usefulness is imminent, may I appropriate your belongings?
Morganta
The Greater Goon
#3 - 2014-11-20 03:41:28 UTC
Unsuccessful At Everything wrote:
Apparently you've never seen a successful failure before...








sure I have, I've been on these forums for years
Grauth Thorner
Vicious Trading Company
#4 - 2014-11-21 11:06:24 UTC
I'd say submit a bug report: https://community.eveonline.com/support/bug-reports/

View real-time damage statistics in-game

>EVE Live DPS Graph application forum thread

>iciclesoft.com
Almethea
Trans Stellar Express
#5 - 2014-11-21 11:19:41 UTC
paying for eve?

there's so many thing to fix in eve.... and they fix forum ! GJ! but ok i like it !

CCP Fozzie : AFK cloaking, however, is an entirely social form of power
Ruskarn Andedare
Lion Investments
#6 - 2014-11-21 12:50:07 UTC
Almethea wrote:
paying for eve?

Keeps it ticking over
You might be surprised to hear that some folks even pay subs and buy plex to sell
UnknownEnemyCombatant
#7 - 2014-11-21 12:52:08 UTC
not sure how you do business but. if it were me i would check online to seee if it went through. prob solved.
Hicksimus
Torgue
#8 - 2014-11-21 13:43:31 UTC
Unsuccessful At Everything wrote:
Apparently you've never seen a successful failure before...



Apparently you failed to notice that he plays EvE.

Recruitment Officer: What type of a pilot are you? Me: I've been described as a Ray Charles with Parkinsons and a drinking problem.
rofflesausage
State War Academy
Caldari State
#9 - 2014-11-21 13:51:39 UTC
Grauth Thorner wrote:
I'd say submit a bug report: https://community.eveonline.com/support/bug-reports/


"Clear your cache"
ISD Ezwal
ISD Community Communications Liaisons
ISD Alliance
#10 - 2014-11-21 15:19:30 UTC
This thread has been moved to Issues, Workarounds & Localization.

ISD Ezwal Community Communication Liaisons (CCLs)
CCP Xamother
C C P
C C P Alliance
#11 - 2014-11-24 14:22:37 UTC
Thank you. This has been fixed.