These forums have been archived and are now read-only.

The new forums are live and can be found at https://forums.eveonline.com/

EVE New Citizens Q&A

 
  • Topic is locked indefinitely.
12Next page
 

502 error when I try to launch eve
Author
Previous Topic Next Topic
Jonetsu
Royal Amarr Institute
Amarr Empire
#1 - 2014-02-05 20:47:14 UTC
Greetings. after coming back from a break I reinstalled eve and went to launch from steam and it kepts giving me an error.

502 Error
It appears the website you are trying to visit is having technical difficulties or is no longer available.

Please go back and try your request again or try searching Google to find another website with what you're looking for!

I tried re-installing from the website (not using steam) and I get the same error. has anyone else had any trouble with this? been searching the forums for a while and have not been able to come up with anything. any help would be great.
J'Poll
School of Applied Knowledge
Caldari State
#2 - 2014-02-06 02:40:59 UTC  |  Edited by: J'Poll
Where are you reinstalling from.

Up till yesterday (haven't logged in today yet) I had no problems with EVE or updating it.

Might also, if you are are not on a trial account, post this in Issues & Workaround category, as that's where all the tech nerds people hang out

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club
Fal Shepard
Fraternity.
#3 - 2014-02-06 02:46:02 UTC  |  Edited by: Fal Shepard
I had some trouble when I tried reinstalling it on a new computer. What worked for me was selecting the repair.exe. I dont remember if it said what error, but it helped.

From the ashes of our defeat, we will be reborn. With these chains with which we are bound, we will become indivisible. To those who showed us no mercy, we will give no sympathy. For the flames that burn our cities, we will douse in injustice's blood
Jonetsu
Royal Amarr Institute
Amarr Empire
#4 - 2014-02-06 03:16:25 UTC
yeah there is another post about this in the issues forum and there has been no reply on how to fix anything. The problem is it worked fine yesterday and then they patched the game and it wont work. I think it might have something to do with Windows 7 because my roomate is still running XP and he can log in no problem. I am getting really frustrated I installed fresh for the 4th time and ran another repair tool and it says everything is ok. It would be really nice to know if they were doing something to fix this or if it is just on the back burner.

TL;DR this patch seems to be total crap and I hope they fix it by the morning. I have never had trouble with this game till now.
J'Poll
School of Applied Knowledge
Caldari State
#5 - 2014-02-06 03:25:20 UTC
Just patched and logged in atm. Also using W7.

Personal channel: Crazy Dutch Guy

Help channel: Help chat - Reloaded

Public roams channels: RvB Ganked / Redemption Road / Spectre Fleet / Bombers bar / The Content Club
Dragovin Price
New Evolution Inc.
#6 - 2014-02-06 21:53:19 UTC
also happening to me i logged in a few days ago fine and now its saying 502 error cannot find the webpage try again...idk what the hell is going on i thought it was my computer at first
Castle Alland
Republic Military School
Minmatar Republic
#7 - 2014-04-14 03:08:10 UTC
Same issue with me new computer same thing but repair isn't working for me and I also can't re-install getting kinda annoyed at all this. Any advise?
Fal Shepard
Fraternity.
#8 - 2014-04-16 02:58:12 UTC
Similar problem for me again, castle. Try deleting eve launcher and empty bin. Then reinstall. It may not reinstall now because it is still downloaded. Again, I had a similar problem and this worked for me, but i cannot garuntee it will work for you too.

From the ashes of our defeat, we will be reborn. With these chains with which we are bound, we will become indivisible. To those who showed us no mercy, we will give no sympathy. For the flames that burn our cities, we will douse in injustice's blood
Cara Forelli
State War Academy
Caldari State
#9 - 2014-04-16 18:17:33 UTC
Perhaps this page will help you. You could try bypassing the launcher (section 5.1 in the link). Not sure that it applies to steam and don't really know what I'm talking about, so good luck. Big smile

Want to talk? Join my channel in game: House Forelli

Titan's Lament
Lia Orochi
Pator Tech School
Minmatar Republic
#10 - 2014-05-16 20:27:31 UTC
getting 502 at launch everytime , this is just .......... depressing Ugh
Lors Dornick
Kallisti Industries
#11 - 2014-05-17 11:17:44 UTC
Lia Orochi wrote:
getting 502 at launch everytime , this is just .......... depressing Ugh

File a bug report with the latest logfile from eve/launcher/cache/

It will most likely explain why you get a 502.

CCP Greyscale: As to starbases, we agree it's pretty terrible, but we don't want to delay the entire release just for this one factor.
April I
#12 - 2014-06-20 21:54:22 UTC
I am about to sell this toon but i am now getting same error
after running repair tool i get this message

DBRunRecoveryError: (-30974, 'DB_RUNRECOVERY: Fatal error, run database recovery -- PANIC: fatal region error detected; run recovery')
Armondo Hanomaa
School of Applied Knowledge
Caldari State
#13 - 2014-06-23 17:54:57 UTC
I had a heck of a time DL the Eve content/patch from the launch window. Constant freezing of computer. Went to Eve program and ran the repair program. No problems and all is well. I hope this helps.

I'm from the government  and I'm here to help!
Paul Panala
School of Applied Knowledge
Caldari State
#14 - 2014-09-07 02:01:06 UTC  |  Edited by: Paul Panala
I got the 502 error on the launcher, I see the question didn't get answered. In may case at least, it was caused by a malware proxy server installed on the computer. Open Internet Explorer (even if you use another browser) pull down the Tools menu and choose Internet Options, Connections, LAN Settings. "Use a proxy server" should be unchecked, if it is checked then you probably have some kind of malware on the computer. You can try unchecking it, but the malware will probably just reset the option again. The computer will need to be cleaned to correct the problem.
Zodal
Aliastra
Gallente Federation
#15 - 2014-09-07 06:17:26 UTC
Paul Panala wrote:
I got the 502 error on the launcher, I see the question didn't get answered. In may case at least, it was caused by a malware proxy server installed on the computer. Open Internet Explorer (even if you use another browser) pull down the Tools menu and choose Internet Options, Connections, LAN Settings. "Use a proxy server" should be unchecked, if it is checked then you probably have some kind of malware on the computer. You can try unchecking it, but the malware will probably just reset the option again. The computer will need to be cleaned to correct the problem.



That fixed it for me as well...CHEERS!!!!
Spivakk
Atticus Industries
#16 - 2014-09-22 01:38:00 UTC
Solved: I had some adware called "Rockettab" running on my PC - once I removed it (using the control panel, uninstall program), the launcher worked.
Rigg Stark
Outer Heaven Corporation
#17 - 2014-09-23 18:50:50 UTC
I had the same program installed "Rockettab" date when it was created was May! Soon as i deleted it the launcher worked fine 10/10

So big thanks to Zodal and Paul Panala
Retro Fusion
League of Gentlemen
The Initiative.
#18 - 2014-11-16 18:48:12 UTC
Hi All,

So I had this 502 error white page and serch option instead of the launcher login issue.

i think i found why it is happening, i belive it to be some 3rd parrty software installed from another download, like adware or shopping overlay that work with chrome or firefox.

and when i removed it launcher working again as normal.

Give it a try and hope it sloves the problem for you all

Fusion out.
Atta Machtnichta
Federal Navy Academy
Gallente Federation
#19 - 2014-11-17 18:11:12 UTC
thanks guys for the clue...
it works for me...

fly safe...
Big smile
Baneken
Arctic Light Inc.
Arctic Light
#20 - 2014-11-17 21:40:25 UTC
Speaking of malware never install any ad-search bars or other such crap because some of those are impossible to remove without reverting to a previous save state.
I had a one and no matter what I did It kept sending me straight back to some BS-startup page of it's makers, best part was that ad-removal programs where like nothing was actually wrong but at least I didn't had to knife the registry like I had to do with older windows versions.
12Next page