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/tears

imo they should have reset the gift choice... I'm a bit bummed that I don't even get to choose the remap (my fault for not spending every minute reading the forums, I guess) - now i'm stuck with something that doesn't hold a candle to the value of a remap.

/endtears

I'd say that we need to create a forum topic and everybody that had made the choice yesterday to be given a second shot at the remap option.

Nope. The remap gift, if selected before the 22nd, will be applied to the highest skilled character on your account on that date. For the item gifts, we don't have any plans to let them expire so they can be redeemed whenever you feel like it as long as the choice was made in time.

EDIT : nevermind, it was already almost completely and clearly answered in a dev reply, but I managed to skip it the first time. Shame on me.

Below full previous text just in case.
___

Ok, I'm slightly confused as to how this is supposed to work now.
So what happens exactly in the following situations IF you pick the +1 free remap gift choice ?

FIRST SITUATION : no leftover bonus remaps, 9 months since last remap, so 3 months until the remap timer expires.

I understand you said the 3 month timer remains in place, but what exactly does that mean ?
Say you use the freshly gifted bonus remap to remap as soon as you get it. So, if I use the bonus remap, I can remap now if I want to (bonus remap would be gone), but the timer remains at 3 months and counting down ? So, basically, I can remap again in 3 months, right ?

But what happens if you DON'T use the bonus remap and wait until the remaining 3 month timer expires ?
Do you get two bonus remaps then, or do you get the regular remap on a certain click and the bonus remap on a separate click ? How do you differentiate between those two ?

What if I already had a few bonus remaps, say 3 - do I get 4 bonus remaps, or does the total number of bonus remaps get all weird ?

And in case you do differentiate between bonus remaps and regular remaps... and if I do get 4 bonus remaps...
...if I already had no timer, does that mean I can use a "regular" remap (starting a 12-month counter) and still keep the 4 bonus remaps afterwards ?!?

...

Sorry, the debvlog raised almost as many questions as it answered as far as I am concerned.
Can a dev please clarify ?
___

End of original text.

Apparently, yes, they are indeed completely separate, and yes, you can keep your free remaps forever even while you remap once a year.
AWESOME.
If I read the clarification correctly, that is.

...

The only question still remaining is if I'll really get
3 (pre-existing) +1 (Christmas 2011 bonus)
= total of 4 (four) bonus remaps if I pick this option ?

(since apparently I do get to remap now and still keep all bonus ones, since I have no timer rolling, mwahaha)

Apologies if this has already been answered, but do we get to choose which character on the account receives the remap?

Devs,

The one concept that I believe remains unclear to many, including myself, is this:

What happens in the case of characters who have not expended their existing "Bonus" remaps, and how many of those remaining are considered "Bonus"? As the architecture did not previously differentiate between the two types, or even initiate any sort of timer to reclaim a "Normal" one if you had accumulated one or more bonus remaps, I believe people are curious as to how the new system relates.



This is a great example to clarify. If this is true and the remaps on a new account are considered as "Bonus," where does the "Normal" one come into play? Will new accounts still have two bonus remaps, in addition to the "Normal" one that will initiate their remap timer (1+2)?

Similarly, in my own case... if I have one initial bonus remap remaining (I used my first bonus remap six months ago, and my second two months ago, but obviously I have no timer to reflect either of these)--and excluding the gift--will my existing count be considered 1+1 (1+2 with gift)? Or will I lose a bonus remap and have it taken down to 1+0 (1+1 with gift selection)?

Naturally, I am concerned that I may have to expend all 3 of what were considered gift/bonus remaps in order to begin my regular remap timer.

Having said that, thank you all so much for your painstaking and exhaustive efforts on our behalf. It is truly appreciated.

CCP - thanks for the clarity of communication, the explanation, and finding a way to make it work for the denizens of New Eden.

Cheers,

Adhar

Whine much?

As stated by Malcanis, it *was* announced in a devblog. And, it *is* on the login advert, a full SEVEN days before the offer is due to expire.

There is also a big image link on your Account Management page, and relevant posts on a dozen or more fan blogs.

And, contrary to your obvious cluelessness, most players (a) do read the dev blogs and forums, or (b) know someone who does. The dev blogs and forums are the primary method of communications between CCP and the player base.

So, grow up. No one gained any advantage by knowing about the gift offer 48 hours before you. In fact, some people are now unhappy because they feel that they chose their gift (and not the remap) prematurely.

I'm not bothered about anyone finding anything out before me, that's just your straw man I'm afraid. I'm simply saying that this is bad comms - even now people are still asking for clarification about specifics (if you bothered to read the thread). Pulling the remap and not noting anything about it on the management pages is more bad comms that went on to create more problems as you rightly point out. Had everyone read about it here we wouldn't have a problem would we - so not everyone reads these pages. Where's your problem?

There is nothing wrong with people asking for clarification about specifics. That is the purpose of communicating via forums, rather than only via news posts. CCP devs have been doing a great job in responding in a timely fashion to the issues raised by the players, and providing the requested clarification. This is not "bad comms".

CCP has also done a fine job on posting an updated dev blog on this topic, summerizing most of the issues previously raised in this thread and others.

My "problem" is with folks who simply cannot acknowledge when a mistake was fixed effectively and efficiently, and still feel the need for further criticism. Get over it. CCP did an exceptional job in responding to this issue.

Sure, there are still many bugs and issues in the game, but player communication is no longer one of them - at least, not in this particular case. And, if you, I, or others, cannot be bothered to read the dev blogs or forums, in which CCP has taken pains to improve communications with the players, then that is entirely our failure, not CCP's.