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disconnect issues
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Baden Luskan
Freeworlds Collective
#1 - 2011-12-14 02:54:52 UTC  |  Edited by: Baden Luskan
It started earlier today and has persisted on through out my day. I have terrible in game lag spikes , to the point where I disconnect from the server every few minutes. The lag and disconnects come usually when an area first loads, or I load new information on my screen, like the market information or my a chat winder (like jita local). I have been on and off voice comunications while this is all occuring (TS and skype) and I am not having any issues except in Eve.

I am wondering if anyone is experiencing these same problems or if anyone knows how this problem might be corrected on my end.

EDIT: I am in Ca. (USA)
Pikon Leos
Aerodyne Collective.
#2 - 2011-12-14 03:01:37 UTC
It has for me. I doesn't seem to be any particular thing I do. I've been kicked while trying to select my toon after login, doing missions, searching on the Market, etc.. This is in US (EST)
Baden Luskan
Freeworlds Collective
#3 - 2011-12-14 03:04:08 UTC  |  Edited by: Baden Luskan
Pikon Leos wrote:
It has for me. I doesn't seem to be any particular thing I do. I've been kicked while trying to select my toon after login, doing missions, searching on the Market, etc.. This is in US (EST)


yeah, thats the kind of issues Ive been having. I am also noticing the lag issues are here (Eve website) as well. I opened the performance window (ctrl+alt+shift+m) in game and I have alot of errors in game that are "ball" errors. Dunno what that means, but when I get alot of those, I then disconnect.

Whatever the problem is, the game has become unplayable for me with all the disconnects.
Flakey Foont
#4 - 2011-12-14 03:10:29 UTC  |  Edited by: Flakey Foont
Have you done a traceroute?


n Windows, select Start > Programs > Accessories > Command Prompt. This will give you a window..

Enter the word tracert, followed by a space, then the domain name.

I believe the server is: 87.237.38.200


This will show each hop to EVE and hopefully show where the issue is.
Vivisec
Tarpeian Rock
#5 - 2011-12-14 03:13:20 UTC  |  Edited by: Vivisec
Same problem. US (CST) Alabama
Two others in corp, one with a completely different ISP, have had the same problem tonight (over the last ~4 hours at least).

No problems over the last few weeks.

Edit:
I changed connections from wireless to ethernet and still have the same problem.
Hero35
Omega Construction Corporation
#6 - 2011-12-14 03:17:04 UTC
yep same problem US Texas. ping times are norm and tracert show no issues. This just started around 6:00pm CST for me.
Fearless M0F0
Incursion PWNAGE Asc
#7 - 2011-12-14 03:20:44 UTC
Same here in Fort Worth, TX, logged in at 8 PM Central and have been disconnected like 8 times already. My connection to anything else is very stable.

~$ sudo traceroute 87.237.38.200
traceroute to 87.237.38.200 (87.237.38.200), 30 hops max, 60 byte packets
1 192.168.1.1 (192.168.1.1) 2.488 ms 2.497 ms 2.589 ms
2 10.110.128.1 (10.110.128.1) 9.078 ms 13.107 ms 14.581 ms
3 acr21ftwotx-gbe-9-2.ftwo.tx.charter.com (96.34.113.96) 14.679 ms 14.764 ms 14.970 ms
4 acr01nrictx-vln-55.nric.tx.charter.com (96.34.113.49) 14.825 ms 15.299 ms acr51ftwotx-vln-56.ftwo.tx.charter.com (96.34.113.51) 15.125 ms
5 acr01kllrtx-vln-54.kllr.tx.charter.com (96.34.113.47) 14.974 ms 18.119 ms 19.190 ms
6 acr31ftwotx-tge-2-4.ftwo.tx.charter.com (96.34.113.64) 19.285 ms dtr02ftwotx-vln-58.ftwo.tx.charter.com (96.34.113.122) 8.965 ms 9.725 ms
7 crr01ftwotx-tge-0-2-0-2.ftwo.tx.charter.com (96.34.113.24) 19.979 ms crr02ftwotx-tge-0-2-0-6.ftwo.tx.charter.com (96.34.113.22) 14.745 ms 15.994 ms
8 bbr02ftwotx-tge-0-4-0-2.ftwo.tx.charter.com (96.34.1.68) 19.900 ms bbr01ftwotx-tge-0-1-0-0.ftwo.tx.charter.com (96.34.2.104) 19.810 ms 19.816 ms
9 dls-bb1-link.telia.net (80.239.130.33) 18.413 ms bbr01ftwotx-tge-0-1-0-2.ftwo.tx.charter.com (96.34.0.124) 19.772 ms 19.754 ms
10 ash-bb1-link.telia.net (213.155.130.70) 48.282 ms dls-bb1-link.telia.net (80.239.130.33) 17.039 ms 18.248 ms
11 ldn-bb2-link.telia.net (80.91.246.67) 126.583 ms 128.704 ms 123.517 ms
12 ldn-bb2-link.telia.net (80.91.246.67) 123.954 ms ldn-b3-link.telia.net (213.155.133.5) 124.135 ms 122.875 ms
13 ldn-b3-link.telia.net (213.155.133.5) 119.407 ms 120.257 ms 125.241 ms
14 eveonline-ic-138015-ldn-b3.c.telia.net (213.248.83.198) 136.265 ms !X 318.734 ms !X *
Nikola Aivoras
Mercantilist Corporation of New Eden
#8 - 2011-12-14 03:23:33 UTC
I'm in EST US and having no issues on my end.

I did have these issues when I was on a wireless network, but on an ethernet connection I have no issues.
Koba Kyogen
Inviolable Retribution
#9 - 2011-12-14 04:10:52 UTC
Same here! US EST - Verizon provider.

No reported issues locally says my ISP...



Disconnect and sunday Jita type lag everywhere. Every few minutes, connection loss w a CTD/Restart.


What's crushing the US internet? EVE - is this on your end?


Koba
Pikon Leos
Aerodyne Collective.
#10 - 2011-12-14 04:22:17 UTC
Verizon FIOS for my ISP.

I have another toon logged on the same machine that is just sitting in dock and has not been kicked for a while. He has been kicked when doing various activities.

Got the following message box while trying to select my toon and entering a station before the client restarted:

Connection Lost

The transport has not yet been connected, or authentication was not successful.
RUSROG
Avalanche.
#11 - 2011-12-14 04:27:34 UTC
Same deal here. Bugs out whenever it wants.
Bait James
The Scope
Gallente Federation
#12 - 2011-12-14 04:29:25 UTC
I am also suffering from very very frequent disconnects that I have isolated to eve. I lost a thorax due to it taking me multiple tries to warp across systems, rubber banding back, and client side crashes. The UI becomes unresponsive just before a crash. Ironically, when I petitioned it, clicking the petition button almost caused a crash.
Dradius Calvantia
Lip Shords
#13 - 2011-12-14 04:30:25 UTC
I think a lot of this is simply that US tier 2 and tier 3 providers are terrible and getting worse everyday.

Koba Kyogen
Inviolable Retribution
#14 - 2011-12-14 04:59:22 UTC
Bait James wrote:
I am also suffering from very very frequent disconnects that I have isolated to eve. I lost a thorax due to it taking me multiple tries to warp across systems, rubber banding back, and client side crashes. The UI becomes unresponsive just before a crash. Ironically, when I petitioned it, clicking the petition button almost caused a crash.



Clicking petition for me almost triggered a crash as well - I have also isolated the problem to EVE

Ultima Online, Basic internet browsing, even mid size download (w/o eve running obv) - no issues. Eve, there's an issue.


I think my petition got in before my most recent crash. EVE, what's going on?



Koba
Sin Meng
Catskull Horizons
Grimskulls
#15 - 2011-12-14 05:01:28 UTC
Also getting disconnects quite randomly, just automatically reboots the client.

Elements of the past and the future combining to make something not quite as good as either.
Anxiir
#16 - 2011-12-14 05:19:20 UTC
popping in to confirm its still doing it. took a nap for a few hours hoping it would fix itself. login and was disconnected within 3 minutes.

No idea whats going on.
Emporer Ming
Viziam
Amarr Empire
#17 - 2011-12-14 06:02:47 UTC
same with me. i'm on US EST. i cant stay connected for more than a minute or so.
Koba Kyogen
Inviolable Retribution
#18 - 2011-12-14 06:31:19 UTC
bump'

Still happening.

.
Raiykjab
Federal Navy Academy
#19 - 2011-12-14 06:48:21 UTC  |  Edited by: Raiykjab
Same problem here, playing from Asia.

Today = Hudge lag spike, frequent disconnects. Unplayable.

Only getting trouble with eve, other online games, streaming etc etc working fine as always.

Eve has miners?!
Baden Luskan
Freeworlds Collective
#20 - 2011-12-14 17:03:43 UTC  |  Edited by: Baden Luskan
so good to see CCP was all over this.....

Now the game is broken from the patch, and the repair tool your client tells me to use is broken as well. Its crap like this that made me cancel my 2 accounts up until last month. I know this is not as easy as digging a hole, but if your competitors are able to have these simple functions working in their games, why cant you guys?
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