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Sooo quafe mega?

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Daniel Jackson
Universal Exos
#161 - 2014-10-23 07:37:28 UTC  |  Edited by: Daniel Jackson
how about if CCP uses the subscriber list to see who subscribed and then mail them?

o and its already 12:50 am PST thursday and i still haven't gotten any items or mails or twitch messages

I Vote YES! for Downloadable HI-RES Textures!!!!
KaRa DaVuT
Federal Navy Academy
Gallente Federation
#162 - 2014-10-23 08:18:33 UTC
23.14.2014 / 11.18 AM... Still nothing.

Bravo

Holiness is in right action and courage on behalf of those who cannot defend themselves, and goodness. What God desires is in your heart and on your mind... And what you decide to do every day, makes you - not your race - a good man - or not.
dexington
Caldari Provisions
Caldari State
#163 - 2014-10-23 08:32:04 UTC
I really don't understand what the problem is, get the emails from twitch and mail the codes yourself, it should not be that hard....

I'll not pay for a similar product...

I'm a relatively respectable citizen. Multiple felon perhaps, but certainly not dangerous.
Aria Jimbojohnson
University of Caille
Gallente Federation
#164 - 2014-10-23 08:33:10 UTC
Pretty much ensures I'll never buy anything from CCP through Twitch again. Really sad how much of a problem such a simple thing is causing.
Samsara Toldya
Academy of Contradictory Behaviour
#165 - 2014-10-23 08:36:47 UTC
Now I do request a "Twitch Engeneer" item ingame, redeemable with those subscription items.

Description may say something like "Specialised newsletter engeneer. Has been replaced by a team of highly trained monkeys as he failed to send a mail containing a code."

Maybe he could be loaded into a Survey Probe Launcher and be shot at a moon?
Cooper Anderson Stewart
Casalt Corp
CAStabouts
#166 - 2014-10-23 09:16:10 UTC
Not to pour gas on the fire, as I am waiting too, but there is an option, that I have just
deselected myself, perhaps CCP_Guard can have them re-email the codes to people, because I am
guessing I'm not the only one who had spam/email notifications turned off.

see imgur link for where to find it.

Twitch Notifications Option
CCP Guard
C C P
C C P Alliance
#167 - 2014-10-23 10:24:12 UTC
Hey guys.

The status is still unclear as of this morning and I'm really sorry about that. I know this sucks, I'm not exactly happy either if that helps. At least know that I'm on this on your behalf and will be until it's sorted.

I'll update you with any developments.

CCP Guard | EVE Community Developer | @CCP_Guard
CCP Guard
C C P
C C P Alliance
#168 - 2014-10-23 10:25:51 UTC
dexington wrote:
I really don't understand what the problem is, get the emails from twitch and mail the codes yourself, it should not be that hard....


We'll look into any option necessary to sort this out.

CCP Guard | EVE Community Developer | @CCP_Guard
Trii Seo
Goonswarm Federation
#169 - 2014-10-23 10:30:00 UTC
@CCP Guard: Just send them recordings from EVE of destruction and tell this is what they're dealing with. Pretty sure they'll sort this in a blitz afterwards ;)

Proud pilot of the Imperium

Arek'Jaalan: Heliograph
KaRa DaVuT
Federal Navy Academy
Gallente Federation
#170 - 2014-10-23 11:44:13 UTC
CCP Guard wrote:
dexington wrote:
I really don't understand what the problem is, get the emails from twitch and mail the codes yourself, it should not be that hard....


We'll look into any option necessary to sort this out.


I can understand that but you aslo understand, that this is not only a failed delivery. There is an unjust treatment here, made by your third party delivery, so this CCP's fail and omit, to check that IF this third party can deliver these goods in the given timeline as CCP is reponsible for delivery, third party is only a middleman for its Subscribers. We as customers are in realtion with CCP not Twitch, so any failure I know CCP as responsible and first contact, not Twitch because I paid this money in direction and information given to me by CCP to see CCP's product or service. and I am heavily dissapointed to see that after that much time, still no officia statement that when it will be resolved or what will be the reperation of this issue as I am clearly demanding a reperation from thatIt is also needed as a show of goodwil.


Holiness is in right action and courage on behalf of those who cannot defend themselves, and goodness. What God desires is in your heart and on your mind... And what you decide to do every day, makes you - not your race - a good man - or not.
Jin So
Goonswarm Federation
#171 - 2014-10-23 11:47:05 UTC
I can see it now, CCp Guard with his hammer from HTFU, bashing stuff with it.
Taurus Maximus
Brutor Tribe
Minmatar Republic
#172 - 2014-10-23 11:56:22 UTC
KaRa DaVuT wrote:
CCP Guard wrote:
dexington wrote:
I really don't understand what the problem is, get the emails from twitch and mail the codes yourself, it should not be that hard....


We'll look into any option necessary to sort this out.


I can understand that but you aslo understand, that this is not only a failed delivery. There is an unjust treatment here, made by your third party delivery, so this CCP's fail and omit, to check that IF this third party can deliver these goods in the given timeline as CCP is reponsible for delivery, third party is only a middleman for its Subscribers. We as customers are in realtion with CCP not Twitch, so any failure I know CCP as responsible and first contact, not Twitch because I paid this money in direction and information given to me by CCP to see CCP's product or service. and I am heavily dissapointed to see that after that much time, still no officia statement that when it will be resolved or what will be the reperation of this issue as I am clearly demanding a reperation from thatIt is also needed as a show of goodwil.



sHould be added that it seems alot of people actually got their items prior to the livestream as well...
This is quite poor CCP.
Pocketherc
Imperial Academy
Amarr Empire
#173 - 2014-10-23 12:03:27 UTC
wait, wait. Some people already got their stuff prior to the stream? That sounds like some shady BS!
CCP Guard
C C P
C C P Alliance
#174 - 2014-10-23 12:06:01 UTC
Taurus Maximus wrote:
KaRa DaVuT wrote:
CCP Guard wrote:
dexington wrote:
I really don't understand what the problem is, get the emails from twitch and mail the codes yourself, it should not be that hard....


We'll look into any option necessary to sort this out.


I can understand that but you aslo understand, that this is not only a failed delivery. There is an unjust treatment here, made by your third party delivery, so this CCP's fail and omit, to check that IF this third party can deliver these goods in the given timeline as CCP is reponsible for delivery, third party is only a middleman for its Subscribers. We as customers are in realtion with CCP not Twitch, so any failure I know CCP as responsible and first contact, not Twitch because I paid this money in direction and information given to me by CCP to see CCP's product or service. and I am heavily dissapointed to see that after that much time, still no officia statement that when it will be resolved or what will be the reperation of this issue as I am clearly demanding a reperation from thatIt is also needed as a show of goodwil.



sHould be added that it seems alot of people actually got their items prior to the livestream as well...
This is quite poor CCP.


EVE Vegas attendees got their items on Friday according to plan. It was never technically an option to distribute items to stream subscribers until after the end of event so the plan was never that those two groups would get the items at the same time.

But that's unrelated to this delay which we are extremely sorry for and continue to work towards ending.

CCP Guard | EVE Community Developer | @CCP_Guard
Rain6637
GoonWaffe
Goonswarm Federation
#175 - 2014-10-23 12:07:10 UTC
Pocketherc
Imperial Academy
Amarr Empire
#176 - 2014-10-23 12:19:57 UTC
Is there the possibility of the receipt for the subscription being sent to CCP then CCP sending out the code? If there is an email for it, I'll be forwarding that receipt immediately.
KaRa DaVuT
Federal Navy Academy
Gallente Federation
#177 - 2014-10-23 12:33:02 UTC
I can confimr my identitiy on the mail which I get the transcript and you can crosscheck it with my own mail to identify my identity with the mail which I use for EVE online subscription..

there are tons of possibilities, for ending customer dissatisfaction. Yet CCP chose to ignore it..

It is 23.10.2014 / 15:32 PM and still nothing.. what a shame

Holiness is in right action and courage on behalf of those who cannot defend themselves, and goodness. What God desires is in your heart and on your mind... And what you decide to do every day, makes you - not your race - a good man - or not.
Oraac Ensor
#178 - 2014-10-23 12:43:57 UTC
CCP Guard wrote:
EVE Vegas attendees got their items on Friday according to plan. It was never technically an option to distribute items to stream subscribers until after the end of event so the plan was never that those two groups would get the items at the same time.

But that's unrelated to this delay which we are extremely sorry for and continue to work towards ending.

So I ask again:

WHY???

Why could the item codes not be sent as soon as payment was made?
CopyCatz
gaming is not a crime
AddictClan
#179 - 2014-10-23 12:58:59 UTC
Oraac Ensor wrote:
CCP Guard wrote:
EVE Vegas attendees got their items on Friday according to plan. It was never technically an option to distribute items to stream subscribers until after the end of event so the plan was never that those two groups would get the items at the same time.

But that's unrelated to this delay which we are extremely sorry for and continue to work towards ending.

So I ask again:

WHY???

Why could the item codes not be sent as soon as payment was made?


Very simple, if you allow this, the people who get the mega early start dumping it on the market, price goes down to virtually nothing. Late buyer sees "hi definition stream" = nah, skip. Oh wait, cool items! Quafe mega already on market for nearly nothing = nah skip as well.

Also peeps keep in mind that Twitch is in San Francisco, so it will be about 15:00 eve time before we can start yelling at them...
Oraac Ensor
#180 - 2014-10-23 13:02:55 UTC
Ah, ok, I hadn't thought of it in that light.