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Issues, Workarounds & Localization

 
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Tranquility - no ping, no tracert, no connect
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DoctorABC
Hard Boiled Moon Inc.
#1 - 2014-10-06 09:32:23 UTC
Trying to solve launcher offline problem I found that I cannot tracert Tranquility (87.237.38.200) as recommended in FAQ. Is it a network problem or the server novadays is unavailabble for tracing (I was 3 years out of EVE)?

From Russia:
....
4 2 ms 1 ms 1 ms 84.21.224.185
5 1 ms 1 ms 2 ms ge109-0.RT.CSS.MSK.RU.retn.net [46.46.142.29]
6 47 ms 48 ms 47 ms et1110-4.RT.TC2.AMS.NL.retn.net [87.245.232.114]

7 49 ms 48 ms 49 ms xe-1-1-0.r1.bb-fo.ams1.vrsn.net [195.69.145.232]

8 48 ms 48 ms 47 ms 199.16.95.155
9 * * * infinity

From Germany:
1 static.121.168.4.46.clients.your-server.de 46.4.168.121 de 0.977 ms 1.057 ms 1.142 ms
2 hos-tr1.juniper1.rz13.hetzner.de 213.239.224.1 de 0.147 ms
hos-tr4.juniper2.rz13.hetzner.de 213.239.224.97 de 4.227 ms
hos-tr3.juniper2.rz13.hetzner.de 213.239.224.65 de 4.347 ms
3 core21.hetzner.de 213.239.245.81 de 0.226 ms 0.345 ms
core22.hetzner.de 213.239.245.121 de 0.330 ms
4 core4.hetzner.de 213.239.245.14 de 4.834 ms
core1.hetzner.de 213.239.245.218 de 4.919 ms 4.916 ms
5 juniper4.ffm.hetzner.de 213.239.245.1 de 4.919 ms
juniper1.ffm.hetzner.de 213.239.245.5 de 4.916 ms
juniper4.ffm.hetzner.de 213.239.245.1 de 4.919 ms
6 xe-1-1-0.r1.bb-fo.fra1.vrsn.net 80.81.192.245 de 5.079 ms 5.068 ms 5.103 ms
7 * * *
8 * * *
9 * * infinity
Skullclown
Team AWS
#2 - 2014-10-21 18:23:06 UTC
I have the same issue.

I can connect, however I get the "Socket has closed" error way, way too often.

I live in Belgium, and my tracert has similar results, these are my last 2 working hops:

  • 199.16.94.162 xe-1-2-0.r1.bb-fo.ams1.vrsn.net
  • 199.16.95.155
DRACOincarnation
Vanishing Point.
The Initiative.
#3 - 2014-10-21 21:57:14 UTC  |  Edited by: DRACOincarnation
https://forums.eveonline.com/default.aspx?g=posts&t=380073

Same issue here. I have sent them pingplots and everything, my ISP was unable at two seperate times to pinpoint any! issues with my own net or their own backbone.

"Wenn die Gesellschaft in Frieden und Freiheit leben will, dann braucht sie den Beitrag der Nachrichtendienste" W.S. "[...], dass die Deutschen Privatsphäre etwa so betrachten wie wir Amerikaner vielleicht Meinungs- oder Religionsfreiheit." M.H.

Battle BV Master
Bacon Never Dies
#4 - 2014-10-22 23:39:13 UTC
Got the same thing, that or the servers are slow. Jumps take forever, a few seconds between warp order and it actually happening that kind of stuff.

Got it from corp mates as well and we're talking all over the US and all over Europe. ISP my ass, it has nothing to do with whats happening on the player side.

CCP has an issue/problem and it needs fixing. Some nights EVE is unplayable atm. PVE maybe, but PVP cannot be done this way.

Its also been weeks already, not just last night. Sadly it comes and goes, some nights its fine sometimes its not. Really annoying tbh
DRACOincarnation
Vanishing Point.
The Initiative.
#5 - 2014-10-23 17:17:29 UTC  |  Edited by: DRACOincarnation
For me it has been weekend some two weeks ago and ever since last weekend. In between and before DDOS it worked absolutely fine - now I cannot play at all: waiting over 300 seconds for my mails to pull up or a chat channel to open, and being told by corpies that I am actually not in corp chat anymore for a few minutes means not even pve works. If I am lucky, the "Socket closed" error appears earlier so I know at least I am not trying to click against massive lag :D

Using caps/jumping around ain't possible - in nullsec that is suicide/death sentence. Pretty great if you are required to jump around and cannot influence the situation or avoid it, with the most likely result that you loose billions of isk.

The GM who is handling my support ticket is very good though and tries to keep me updated (kudos here).

"Wenn die Gesellschaft in Frieden und Freiheit leben will, dann braucht sie den Beitrag der Nachrichtendienste" W.S. "[...], dass die Deutschen Privatsphäre etwa so betrachten wie wir Amerikaner vielleicht Meinungs- oder Religionsfreiheit." M.H.

Battle BV Master
Bacon Never Dies
#6 - 2014-10-24 23:26:17 UTC
Here we go again.... Oops
Mashimara
Center for Advanced Studies
Gallente Federation
#7 - 2014-10-24 23:31:10 UTC
Battle BV Master wrote:
Here we go again.... Oops

I have not been able to log in for over 2.5 weeks now. Just 3 days after I renewed my account.Evil
DRACOincarnation
Vanishing Point.
The Initiative.
#8 - 2014-10-25 10:07:17 UTC
I just had luck for about 30 minutes. Now its inaccessible for me again.

"Wenn die Gesellschaft in Frieden und Freiheit leben will, dann braucht sie den Beitrag der Nachrichtendienste" W.S. "[...], dass die Deutschen Privatsphäre etwa so betrachten wie wir Amerikaner vielleicht Meinungs- oder Religionsfreiheit." M.H.

Battle BV Master
Bacon Never Dies
#9 - 2014-10-25 20:38:25 UTC
Yea down the drain again, can we get a GM to say something sensible about this? Its been weeks of this cr*p now...