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applying patch failure

First post
Author
Amak Boma
Dragon Factory
#1 - 2014-09-27 10:34:22 UTC
after downloading patch launcher was applying it and suddenly error occured and patch applying failure appears.
tried several times but evrytime it download patch it crash during applying it.

what is going on
Amak Boma
Dragon Factory
#2 - 2014-09-27 11:43:21 UTC  |  Edited by: Amak Boma
some text from exception message that appeared during crash

Exception during UpdaterModule.Update
Traceback (most recent call last):
File "lib\update.pyo", line 101, in run
File "lib\update.pyo", line 282, in _Update
File "lib\update.pyo", line 254, in ApplyPatch
File "lib\steps\applyHttpPatch.pyo", line 38, in Run
File "zsync\zsync.pyo", line 698, in ApplyPatch
File "zsync\zsync.pyo", line 698, in ApplyPatch
File "zsync\zsync.pyo", line 651, in PatchFile
File "zsync\zsync.pyo", line 642, in PatchFile
File "zsync\fileSync.pyo", line 382, in GetBlock

c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (1594172532, '\xb1\xe9\x0f\xad\x00\xb6\xae\x97\xea\xf0\x07\xb7\xed\xd0\xf3\x0b'): (60563140L, 60628494L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (1031997601, "\xd1\x12'\[email protected]\xeb\xcb\xc7\xde\xf0+V\xca\x01\x03\x0b"): (52756828L, 52822161L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (-1670326784, '\xe1\xb6\xd5\x1b\xeb\x83\xe2\xe2w\x1e\xb7\xa8\xc2\xc3\x94\xdc'): (786758L, 852109L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (2074273212, "C\x88\x8eK\x91\xb2'\xb4.y\x0e\xb8\xd3\xae\n\x85"): (122276000L, 122341589L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (-594611863, '?\xe3\n?\x95\xef\xa7D\xce\x19Pp?\x08\x19\xe2'): (105038625L, 105099465L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (53708897, '\x16\xc1R\xf2a\x03\x92\xf0\x07\xa8\xb1\x03\x84d{l'): (152193853L, 152197248L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (485139837, '/2>\x11\x91\x1b"\xfa\xb4\xa0\xb2"\xbfb\x9f1'): (81660315L, 81726660L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (-883931545, '\x97\xe7\x90|RQm\x01\x06\xf9Q\nY\x8eo\xcb'): (17910211L, 17926901L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (380679905, '\x13\xcd\x84\x91\x15\x9d\xd5\xc5\xcd\xe1K\x03\x98\x1a\xc2\xf2'): (152073162L, 152082938L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (591779585, '?\xe2T\x7fa\[email protected]\xab]\xfd\x9cA[f2.'): (152502711L, 152523514L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (1735505083, '\xf6&\xbb\xc6\xe2L\xa0\x1b\xe0J\xeb\x10\xdb\x0e\xbd\xb9'): (113726618L, 113787012L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (522361284, '{\x1dL\x12\xe6\xdd\xce\xf3\xfc\xd2w\xc2\xd8)\xf43'): (153334154L, 153355749L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (-967477093, '\xa1\x03w\x9d\xcd\x88\n\xec\x1eA\xf0\xf7\xb3C\xfc\x0c'): (156770596L, 156823626L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (1404381686, "\x876;%'\[email protected]_%\xdb\xa6\[email protected]\x92C"): (45988796L, 46043585L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (-282056335, 'k\xb5\x16>\xee\xf3%\x11\xd5\x13\xa4\xfa\x0e\xed \xa7'): (92624341L, 92649577L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (788348338, '\xfbx2}KW\x9an\xf9\x84r\xd51\x92\xc9\x94'): (91883704L, 91896021L, u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch'), (163165453, '\xab\xb1\xc06,\xa1\xf7\xed\xdaE\xd3P\xbf\xd5Q\xa5'): (154
self.fileHandlers = {u'c:\\program files\\ccp\\eve singularitty\\eve_online_828859-829266_win.patch': None}
Amak Boma
Dragon Factory
#3 - 2014-09-27 11:45:25 UTC  |  Edited by: Amak Boma
well the patch file is broken , repair.exe also download same broken patch file. launcher is unable to patch due to this . any ideas to solve the problem?

edit. tried run launcher as administrator to hope it wont crash during patch , but notthing works.

there are two options

either launcher is ganked or patch file is bubbled. need help asap
Amak Boma
Dragon Factory
#4 - 2014-09-27 12:16:37 UTC  |  Edited by: Amak Boma
well can confirm patch file is damaged. eve launcher is downloading damaged file , noticed also that repair.exe is trying to install tranquility patch on singularity copy.

seem that launcher and patch file are completly messed up. looking for solutions
CCP Atropos
C C P
C C P Alliance
#5 - 2014-09-29 13:53:28 UTC
Could you provide the full log? It's easier to post the log files to Pastebin, rather than the EVE Forums, due to the HTML posting restrictions limiting the log files.
Amak Boma
Dragon Factory
#6 - 2014-09-29 19:21:44 UTC
launcher crash after starting. had to download older version and download newest to work around , after 5 hours i managed to get on. howewer it was still throwing out that patch file is corrupted. had to ask friend to record on cd disc the patch file and applied it and game ebgan to work.

are there connection problems between eve and europe? seem that patching issue is related to gateway like high load or something. my connection is quite stable but patching is no longer errorless. it always crash few times untill patch is full
Subsparx
Crimson Serpent Syndicate
#7 - 2014-10-10 17:31:44 UTC
It's not just you and Europe. I reinstalled my machine last night and I cannot patch either the standalone or Steam versions of the game. I have the exact same issue as you are having, identical errors.

http://pastebin.com/1KfqRkQM

CEO of Crimson Serpent Syndicate - www.crimsonserpent.com

Chairman of Heiian Conglomerate - www.heiian.com

Owner of FWC - www.factionwarfare.com

Amak Boma
Dragon Factory
#8 - 2014-10-10 19:36:01 UTC
try install it on other folder or hard disk. make sure folder is not read-only
Subsparx
Crimson Serpent Syndicate
#9 - 2014-10-10 19:45:20 UTC
I did that already, tried it on both C and E, standalone game and Steam version. I get the same error.

CEO of Crimson Serpent Syndicate - www.crimsonserpent.com

Chairman of Heiian Conglomerate - www.heiian.com

Owner of FWC - www.factionwarfare.com

Subsparx
Crimson Serpent Syndicate
#10 - 2014-10-13 17:20:17 UTC
This was resolved with another system reinstall.

CEO of Crimson Serpent Syndicate - www.crimsonserpent.com

Chairman of Heiian Conglomerate - www.heiian.com

Owner of FWC - www.factionwarfare.com

Amak Boma
Dragon Factory
#11 - 2014-10-13 20:31:08 UTC
second way is to copy your current TQ and sisi twice , so if one copy dies somehow you can use secondary and patch if neednot always works but atleast managed to patch sisi using one of TQ copies after patches game worked but theres something weird. evry patch i need to restart system or launcher fails to start after patching then it works untill i close launcher then restart again
waltari
Militaris Industries
Northern Coalition.
#12 - 2014-10-14 14:29:42 UTC
Patch Error - Pastebin

This appeared today.
Do i have to redownload the client again? Just like month ago and the month before?
Is this some CCP turbotroll?
CCP Atropos
C C P
C C P Alliance
#13 - 2014-10-16 10:05:52 UTC
waltari wrote:
Patch Error - Pastebin

This appeared today.
Do i have to redownload the client again? Just like month ago and the month before?
Is this some CCP turbotroll?

It's giving a permission denied error, so try rebooting your computer, and running as administrator. Failing that, clear the launcher's cache and try again.
Woote Alkazarh
The Scope
Gallente Federation
#14 - 2014-10-17 17:13:12 UTC
Any update on this error ?
Still getting this exception when trying to patch Singularity, tried to delete cache, no result.
I can't really download everything again or reinstall since my internet connection is limited in size for now, so if there's a clean workaround :S

http://pastebin.com/Q3yGVFew

http://pastebin.com/DwUguEEn
Amak Boma
Dragon Factory
#15 - 2014-10-17 17:24:47 UTC
copy patch files from sisi folder
delete sisi folder
copy your tq into few folders name them sisi1 sisi2 sisi3
manually apply patches to sisi client if that wont work just patch it via launcher.
that whay i did and no error.
Woote Alkazarh
The Scope
Gallente Federation
#16 - 2014-10-17 19:30:28 UTC
Hmm.
Just tried this, first SISI stopped at "Downloading eve launcher update", tried to repair (with --server=sisi), the repair tool is now stuck at (6/7) Downloading patch: Initializing ... for ~15min.
And tried to delete the "cache" folder for the second SISI folder, the launcher stops at nothing. (he launchs but not even a word is displayed above progress download)
Amak Boma
Dragon Factory
#17 - 2014-10-17 23:10:41 UTC
copy tranquility twice and patch one copy t for sisi
Woote Alkazarh
The Scope
Gallente Federation
#18 - 2014-10-17 23:24:04 UTC
Exactly what I did. (Or I missed something in what you're telling)