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EVE New Citizens Q&A

 
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Support ticket escalation
Author
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Liaraaa
4S Corporation
The Initiative.
#1 - 2014-10-04 22:02:17 UTC
How to I contact a Senior GM directly ?
Archibald Thistlewaite III
The Royal Society for the Prevention of Miners
#2 - 2014-10-04 22:11:15 UTC
Give your Dear Leader a call, he'll sort it.

You need to file a petition (F12 ingame) and ask. They will most likely let a regular GM deal with your ticket, but you can always ask for it to be escalated to a senior GM.

User of 'Bumblefck's Luscious & Luminous Mustachio Wax'
Hoshi
Incredible.
Brave Collective
#3 - 2014-10-04 23:00:57 UTC
Knowledge Base: Escalation to a senior Game Master

"Memories are meant to fade. They're designed that way for a reason."
Gregor Parud
Imperial Academy
#4 - 2014-10-04 23:17:49 UTC
Contact a DEV via MSN, problem solved.