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Eve Launcher Broken - full log

First post
Author
Matrim Boirelle
Dead Star Syndicate
#1 - 2014-10-03 22:09:47 UTC
2014-10-03 18:07:52,332 - root - initialization - INFO - ######################################### Logging Started ##########################################
2014-10-03 18:07:52,332 - root - initialization - INFO - Application started via ['C:\\Program Files (x86)\\CCP\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.1.655130.win32\\launcher.exe']
2014-10-03 18:07:52,332 - root - info - INFO - server address: 'Tranquility'
2014-10-03 18:07:52,346 - root - info - INFO - server unknown
2014-10-03 18:07:52,346 - overrides - overrides - ERROR - No value set for resource u'DEFAULTDOMAIN'
2014-10-03 18:07:52,346 - overrides - overrides - INFO - Using domain: https://client.eveonline.com/patches/
2014-10-03 18:07:52,346 - root - info - INFO - Getting info file from https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt
2014-10-03 18:07:52,346 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2014-10-03 18:07:53,816 - root - info - ERROR - Got a connection error when attempting to query https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt
Traceback (most recent call last):
File "lib\info.pyo", line 79, in GetInfoFromUrl
File "lib\http.pyo", line 70, in get
File "requests\api.pyo", line 55, in get
File "requests\api.pyo", line 44, in request
File "requests\sessions.pyo", line 361, in request
File "requests\sessions.pyo", line 464, in send
File "requests\adapters.pyo", line 363, in send
SSLError: [Errno 185090050] _ssl.c:336: error:0B084002:x509 certificate routines:X509_load_cert_crl_file:system lib
2014-10-03 18:07:53,816 - root - initialization - INFO - Initialized launcher info for server: 'Tranquility'
2014-10-03 18:07:53,818 - root - usersettings - INFO - Cache dir: u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\cache'
2014-10-03 18:07:53,818 - ch_exceptions - log - CH_LOG - Unable to load any user-settings.
2014-10-03 18:07:53,819 - overrides - overrides - ERROR - No value set for resource u'FORCELANGUAGE'
2014-10-03 18:07:53,819 - root - initialization - INFO - Initializing app with language: 'en'
2014-10-03 18:07:53,822 - ch_startup - log - CH_LOG - Launcher started
2014-10-03 18:07:53,822 - root - initialization - INFO - Sending logs True
2014-10-03 18:07:53,822 - root - initialization - INFO - Running from u'C:\\Program Files (x86)\\CCP\\EVE'
2014-10-03 18:07:53,822 - root - initialization - INFO - Working directory u'C:\\Program Files (x86)\\CCP\\EVE\\launcher'
2014-10-03 18:07:53,823 - root - initialization - INFO - {'LauncherSettings': {'Launcher Version': '2.1.655130', 'Game Client Version': '831179', 'Platform': 'Windows 8', 'Default Language': 'en-us', 'Game Server Name': 'Tranquility', 'Chosen Language': 'en'}}
2014-10-03 18:07:53,825 - root - controller - INFO - Steam API initialized? False
2014-10-03 18:07:53,861 - browser - browser - INFO - cefbrowser initialized
2014-10-03 18:07:53,861 - root - assets - WARNING - cwd doesn't contain assets: u'C:\\Program Files (x86)\\CCP\\EVE\\launcher'
2014-10-03 18:07:53,924 - root - selfupdate - INFO - Running update cleanup...
2014-10-03 18:07:53,924 - root - selfupdate - INFO - appdata: C:\Program Files (x86)\CCP\EVE\launcher\appdata
2014-10-03 18:07:53,940 - root - selfupdate - INFO - rightFolderName = EVE_Online_Launcher-2.1.655130.win32
2014-10-03 18:07:53,940 - root - selfupdate - INFO - Local version: 2.1.655130
2014-10-03 18:07:53,940 - root - selfupdate - INFO - cache dir: C:\Program Files (x86)\CCP\EVE\launcher\cache
2014-10-03 18:07:53,940 - root - selfupdate - ERROR - Version finder never initiated! SelfUpdate failed
2014-10-03 18:07:53,940 - root - controllerfunctions - WARNING - Could not retrieve steam token
2014-10-03 18:07:53,940 - overrides - overrides - WARNING - Detected region as ccp
2014-10-03 18:07:53,940 - root - controllerfunctions - INFO - landing page: 'None/en?steam_token=' backup page: u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.1.655130.win32\\html\\Launcher_{languageID}.html'
2014-10-03 18:07:53,940 - browser - browser - INFO - Loading Url: u'None/en?steam_token='
2014-10-03 18:07:53,940 - browser - browser - INFO - Registered backupUrl base as u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.1.655130.win32\\html\\Launcher_{languageID}.html'
2014-10-03 18:07:56,331 - browser - browser - ERROR - Received error code 188 when loading 'http://none/en?steam_token='
2014-10-03 18:07:56,331 - browser - browser - INFO - Loading backupUrl u'file:///C:/Program%20Files%20%28x86%29/CCP/EVE/launcher/appdata/EVE_Online_Launcher-2.1.655130.win32/html/Launcher_en.html'
2014-10-03 18:07:58,408 - root - controllerfunctions - INFO - Exiting launcher
2014-10-03 18:07:58,408 - root - controllerfunctions - INFO - disable
2014-10-03 18:07:58,408 - root - controllerfunctions - INFO - done exiting
2014-10-03 18:07:58,456 - ch_status - log - CH_LOG - Launcher run successful
2014-10-03 18:07:58,456 - analytics - objects - ANALYTICS - event=runtime;process=33348;started=1412374072.27;ended=1412374078.46;duration=6.18700003624
2014-10-03 18:07:58,456 - root - controller - INFO - running cleanup: False
2014-10-03 18:07:58,471 - root - log - INFO - Shutting down launcher
Jonas Kanjus
Caldari Provisions
Caldari State
#2 - 2014-10-04 15:18:28 UTC
Launcher dies after entering login info.

2014-10-04 09:45:37,647 - root - initialization - INFO - ######################################### Logging Started ##########################################
2014-10-04 09:45:37,647 - root - initialization - INFO - Application started via ['C:\\Program Files (x86)\\CCP\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.1.826897.win32\\launcher.exe']
2014-10-04 09:45:37,663 - root - info - INFO - server address: 'Tranquility'
2014-10-04 09:45:37,677 - root - info - INFO - server unknown
2014-10-04 09:45:37,677 - overrides - overrides - ERROR - No value set for resource u'DEFAULTDOMAIN'
2014-10-04 09:45:37,677 - overrides - overrides - INFO - Using domain: https://client.eveonline.com/patches/
2014-10-04 09:45:37,677 - root - info - INFO - Getting info file from https://client.eveonline.com/patches/win_launcherinfoTQ_inc.txt
2014-10-04 09:45:37,677 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2014-10-04 09:45:40,147 - root - utils - INFO - Unable to find key '', returning default value None
2014-10-04 09:45:40,147 - root - initialization - INFO - Initialized launcher info for server: 'Tranquility'
2014-10-04 09:45:40,147 - root - userSettings - INFO - Cache dir: u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\cache'
2014-10-04 09:45:40,147 - ch_exceptions - log - CH_LOG - Unable to load any user-settings.
2014-10-04 09:45:40,147 - overrides - overrides - ERROR - No value set for resource u'FORCELANGUAGE'
2014-10-04 09:45:40,147 - root - initialization - INFO - Initializing app with language: 'en'
2014-10-04 09:45:40,163 - root - log - INFO - Adding splunk logging to server at 'https://clientlogger.eveonline.com'
2014-10-04 09:45:40,163 - ch_startup - log - CH_LOG - Launcher started
2014-10-04 09:45:40,163 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): clientlogger.eveonline.com
2014-10-04 09:45:44,506 - root - initialization - INFO - Sending logs True
2014-10-04 09:45:44,506 - root - initialization - INFO - Running from u'C:\\Program Files (x86)\\CCP\\EVE'
2014-10-04 09:45:44,506 - root - initialization - INFO - Working directory u'C:\\Program Files (x86)\\CCP\\EVE'
2014-10-04 09:45:44,506 - root - initialization - INFO - {'LauncherSettings': {'Launcher Version': '2.1.826897', 'Game Client Version': '832036', 'Platform': 'Windows 8', 'Default Language': 'en-us', 'Game Server Name': 'Tranquility', 'Chosen Language': 'en'}}
2014-10-04 09:45:44,663 - root - controller - INFO - Steam API initialized? False
2014-10-04 09:45:44,694 - browser - browser - INFO - cefbrowser initialized
2014-10-04 09:45:44,694 - root - assets - WARNING - cwd doesn't contain assets: u'C:\\Program Files (x86)\\CCP\\EVE'
2014-10-04 09:45:44,724 - root - selfUpdate - INFO - Running update cleanup...
2014-10-04 09:45:44,724 - root - selfUpdate - INFO - appdata: C:\Program Files (x86)\CCP\EVE\launcher\appdata
2014-10-04 09:45:44,724 - root - selfUpdate - INFO - rightFolderName = EVE_Online_Launcher-2.1.826897.win32
2014-10-04 09:45:44,724 - root - selfUpdate - INFO - Local version: 2.1.826897
2014-10-04 09:45:44,724 - root - selfUpdate - INFO - cache dir: C:\Program Files (x86)\CCP\EVE\launcher\cache
2014-10-04 09:45:44,724 - root - utils - INFO - Unable to find key 'LauncherInfo/forceVersion', returning default value None
2014-10-04 09:45:44,724 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): web.ccpgamescdn.com
2014-10-04 09:45:44,724 - root - controllerFunctions - WARNING - Could not retrieve steam token
2014-10-04 09:45:44,724 - overrides - overrides - WARNING - Detected region as ccp
2014-10-04 09:45:44,724 - root - controllerFunctions - INFO - landing page: 'https://client.eveonline.com/launcherv3/en?steam_token=' backup page: u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.1.826897.win32\\html\\Launcher_{languageID}.html'
2014-10-04 09:45:44,724 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): client.eveonline.com
2014-10-04 09:45:45,834 - requests.packages.urllib3.connectionpool - connectionpool - INFO - Starting new HTTPS connection (1): web.ccpgamescdn.com
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.613956
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.539169
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.569300
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.655130
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.571330
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.559197
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.643940
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.655067
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - found version 2.1.545736
2014-10-04 09:45:46,413 - root - selfUpdate - INFO - Found new version 2.1.826897
2014-10-04 09:45:47,147 - browser - browser - INFO - Loading Url: u'https://client.eveonline.com/launcherv3/en?steam_token='
2014-10-04 09:45:47,147 - browser - browser - INFO - Registered backupUrl base as u'C:\\Program Files (x86)\\CCP\\EVE\\launcher\\appdata\\EVE_Online_Launcher-2.1.826897.win32\\html\\Launcher_{languageID}.html'
2014-10-04 09:45:47,147 - root - info - INFO - server address: 'Tranquility'
2014-10-04 09:45:47,147 - root - info - INFO - server unknown
2014-10-04 09:45:47,147 - root - update - INFO - checksum db: 'C:\\PROGRA~2\\CCP\\EVE\\launcher\\cache\\checksums'
2014-10-04 09:45:47,161 - overrides - overrides - INFO - Using domain: https://client.eveonline.com/patches/
2014-10-04 09:45:47,161 - root - update - INFO - server: 'TQ', folder: u'C:\\Program Files (x86)\\CCP\\EVE', hash

My start date to EVE Online: 6/25/2005 8:24:57 AM UTC

maCH'EttE
Perkone
Caldari State
#3 - 2014-10-04 16:21:55 UTC
where do you get your log?
CCP Atropos
C C P
C C P Alliance
#4 - 2014-10-06 12:03:11 UTC  |  Edited by: CCP Atropos
Matrim Boirelle wrote:

Please download and run this: http://cdn1.eveonline.com/EveOnlineLauncher/release/EVEOnlineLauncher_2_1_826897.exe
You've got a half updated EVE Launcher and need to reinstall.
CCP Atropos
C C P
C C P Alliance
#5 - 2014-10-06 12:03:33 UTC
Jonas Kanjus wrote:
Launcher dies after entering login info.

Try clearing the EVE Launcher's cache.