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Unadvertised Risk in WH Space - Servers dropping players plus result

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Scrubnbubble
If we die it's lag
#1 - 2014-10-01 01:35:10 UTC  |  Edited by: Scrubnbubble
**Edit, this is a wall of text, you've been warned**

So here's a bit of info that you guys may not know about. Apparently, if CCP's servers drop you and your ships die DIRECLTY DUE TO YOU BEING DROPPED, there is a 50:50 chance they'll reimburse your ship. On top of that, you're expected to be able to fly into a c5 site that's been escalated by two carriers to loot the wreckage without dying, if you don't, you're screwed.

Here's how it went down. For all intensive purposes I've only fully named my toons.

Krazyskillz: "Warping in the Archon........ Okay, Archon is stopped and in triage"

TB: "Can I warp in the loki?"

Krazyskillz: "Yeah, go ahead and warp in the Loki. Make sure you wait for the Moros before you start tagging"

Jem: "Am I good to warp in the typhoon?"

Krazyskillz: "Yeah you should be fine"

Combomeal: "Moros is in warp...... Okay I've stopped and have siege up, go ahead and start tagg"

TB: "I just dc'ed"

Krazyskillz: "No worries I can keep you up till you get back on"

Combomeal: "Moros just dc'ed"

TB: "Dang, the bin trick isn't work"

Alessandra Rossi (who is sitting in pos): "Thanatos just dc'ed"

Krazyskillz: "Crap, I just dc'ed....."

TB: "Well, I think they reimburse your ship if the server drops you and you die"

Krazyskillz: "Yeah, they did it to a friend of mine, he lost his golumn"

--Couple minutes later--

Krazyskillz: "Okay I got back on, looks like the Moros is...........oh, it just died, Combo is in his pod and I'm in hull damage, maybe I can rep myself back up......... nope too late, I'm dead."

Also, would just like to mention, Jem lost his typhoon because well, the archon dc'ed and he couldn't get reps. I think Jem dc'ed as well.

So you would think, no big deal let's put in a ticket and get our ships back. Nope that's not how this game works.

I put in a simple ticket on Krazyskillz saying I lost my ship due to mass dc's.. Here's the response I get.

*** Deleted GM Comms *** Basically they said, sorry on the archon, okay on the Moros but you don't get back the stuff you lost when it dropped.


So here is the bottom line (which btw I've petitioned both of those and they still won't budge). IF the server drops you from game, and you log in right before your ship blows up - then you don't get your ship back. If the server drops you and your ship dies BEFORE you can log on to see it die, they'll reimburse your ship but not the mods that dropped, you're expected to warp something larger then a frigate (because capital guns are big) into an escalated C5 site to loot your stuff and be able to survive and get out. Maybe this is CCP's way of telling me to leave WH space or quit the game.

Thanks CCP, you suck

Total losses - around 9B isk.


TL;DR you lose your ships due to servers dropping, you're most likely screwed.
Borsek
KarmaFleet
Goonswarm Federation
#2 - 2014-10-01 02:08:55 UTC  |  Edited by: Borsek
IBTL because CCP communication disclosure.

We lost about 30b in Nova in a single day, losing 10 dreads, the carrier and a bunch of other crap, right after MTUs were introduced. I had to make a chain to get the wrecks 300km away from the sleepers, we all petitioned and got our stuff back, luckily (not the stuff that dropped, that we had to get ourselves).

I had a 2h mail back and forth with the GM, during which he managed to spawn my dread in hisec, port me straight to the anomaly that I died in, which was, even 2 days later, triple escalated. I died AGAIN in about 15 seconds... then he respawned me again (I did have to loot the wreck with MTUs AGAIN) and that time it was ok.

Total losses: Time and a Helios that cloaked too slow for the sleepers when picking a MTU up.
MooMooDachshundCow
University of Caille
Gallente Federation
#3 - 2014-10-01 02:45:06 UTC
Delete the part where you posted GM comms, which is against the EULA. Wouldn't want to see you get banned on top of all this.

First time I lost a Moros was a DC when we were first learning to run sites in Nova. Borsek actually used a zephyr and a series of MTU's to tractor our loot/wrecks to safety. I applaude his ingenuity as always.

It doesn't feel good, and at the least you lose several days of usage of your capital, but I've experienced good results with CCP on this topic.

Too bad you have to loot your wrecks. It's hard to do that. vOv

Yeah, well, it's just like my opinion, man.
Scrubnbubble
If we die it's lag
#4 - 2014-10-01 03:53:34 UTC
MooMooDachshundCow wrote:
Delete the part where you posted GM comms, which is against the EULA. Wouldn't want to see you get banned on top of all this.

First time I lost a Moros was a DC when we were first learning to run sites in Nova. Borsek actually used a zephyr and a series of MTU's to tractor our loot/wrecks to safety. I applaude his ingenuity as always.

It doesn't feel good, and at the least you lose several days of usage of your capital, but I've experienced good results with CCP on this topic.

Too bad you have to loot your wrecks. It's hard to do that. vOv


Thanks for the info on the GM comms, I think that's silly it's against EULA.

Yeah we couldn't even get the wrecks, they're long gone by now.
Senn Denroth
Lazerhawks
L A Z E R H A W K S
#5 - 2014-10-01 06:20:20 UTC
Scrubnbubble wrote:
Total losses - around 9B isk.

You would hate to know what you could lose in PVP then.

Stay frosty.
corbexx
Sebiestor Tribe
Minmatar Republic
#6 - 2014-10-01 07:41:08 UTC
Its happened to us a load of times both in pve and in pvp. It's super annoying trying to get the stuff sorted.

https://www.youtube.com/watch?v=7kN-eKJPh9E is a video one of our guys posted to reddit a few days ago

Corbexx for CSM X - Wormholes still deserve better
Kagura Nikon
Native Freshfood
Minmatar Republic
#7 - 2014-10-01 10:04:44 UTC
Scrubnbubble wrote:
**Edit, this is a wall of text, you've been warned**


Thanks CCP, you suck

Total losses - around 9B isk.


TL;DR you lose your ships due to servers dropping, you're most likely screwed.



Not returning the dropped loot is standard practice sicen day zero in this game. And when youask for areinbursement helps to not be a child, explain with calm and ponderated statements what happened and why that should not have happened if it was not a bug. From the 5 times I lost a ship in non standard circusntances in e 4 times the GMs reinbursed it. Know why? being POLITE gets you much further .

The only time they did not was when I lost a t2 frigate in a site that was not supposed to allow battleships.. and I died to a smartbombing battleship.

"If brute force does not solve your problem....  then you are  surely not using enough!"
Rroff
Antagonistic Tendencies
#8 - 2014-10-01 10:23:14 UTC
Been a bit of a nightmare with the recent DDOS attacks, nearly lost an archon twice - had to leeroy it in to rep a dc'd dread with 2 waves already up plus the wave I spawned warping in and 10-20 second module lag.
Owen Levanth
Sagittarius Unlimited Exploration
#9 - 2014-10-01 14:53:38 UTC
Kagura Nikon wrote:
Scrubnbubble wrote:
**Edit, this is a wall of text, you've been warned**


Thanks CCP, you suck

Total losses - around 9B isk.


TL;DR you lose your ships due to servers dropping, you're most likely screwed.



The only time they did not was when I lost a t2 frigate in a site that was not supposed to allow battleships.. and I died to a smartbombing battleship.


I can understand this decision. It's not the fault of CCP if someone avoids the gate and creeps in from somewhere else. (Which is possible, but not an exploit.)

Reimbursing ships for stuff like that would enter a slippery slope ending with people trying to get their blingy mission runner ships back because they "weren't supposed to be ganked".
Scrubnbubble
If we die it's lag
#10 - 2014-10-01 15:06:18 UTC
Owen Levanth wrote:
Kagura Nikon wrote:
Scrubnbubble wrote:
**Edit, this is a wall of text, you've been warned**


Thanks CCP, you suck

Total losses - around 9B isk.


TL;DR you lose your ships due to servers dropping, you're most likely screwed.



The only time they did not was when I lost a t2 frigate in a site that was not supposed to allow battleships.. and I died to a smartbombing battleship.


I can understand this decision. It's not the fault of CCP if someone avoids the gate and creeps in from somewhere else. (Which is possible, but not an exploit.)

Reimbursing ships for stuff like that would enter a slippery slope ending with people trying to get their blingy mission runner ships back because they "weren't supposed to be ganked".


Oh yeah, I get that too, even PVP I would understand it where the server is dropping players from the other corp/alliance as well. But when the server drops you in a C5 site before you can get one shot off... well it doesn't drop the sleepers and they just blap you while you're offline. Then you're faced with a near impossible task of getting your wreckage without dying unless you have spare caps available to finish off the site. No way you're going to be getting an indy in there to loot and surviving that.