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CCP - Could you please, PLEASE fix the issue where the overview stops updating?

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Comboduck
The Voices Keep Getting Louder
#1 - 2011-12-12 12:03:57 UTC
It's been annoying forever now. A fair few from my corporation have petitioned it long ago and I've encouraged people we fight to do this also, but there has been no change.

Sometimes when a gang jumps into another gang, the overview stops refreshing for some of the pilots. (seems to be a high percentage but I can't give any numbers). I mostly have experience with it happening to the party that jumps the gate and uncloaks, but it seems that the people who have already loaded the grid has the problem as well.

Thus - Ranged does not update, ewar effects does not show up on overview etc.

It's easily fixed by switching overview tabs, but by the time you have figured out that your overview is ****** then you might be ****** as well.

Please ccp, fix this. Every nano pilot in eve is probably aware of this issue, so give this thread some love so that ccp understands that it needs fixing.
CCP Goliath
C C P
C C P Alliance
#2 - 2011-12-12 12:07:26 UTC
Can I double check that it's not just freezing because you're holding down Ctrl waiting to lock someone? (Which does freeze the overview and is by design)

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
SerratedX
End-Game
#3 - 2011-12-12 12:07:50 UTC  |  Edited by: SerratedX
This is seriously annoying, please fix this ****.

CCP Goliath wrote:
Can I double check that it's not just freezing because you're holding down Ctrl waiting to lock someone? (Which does freeze the overview and is by design)


Yes. Sometimes the overview freezes when im NOT holding down control.
Comboduck
The Voices Keep Getting Louder
#4 - 2011-12-12 12:12:24 UTC
CCP Goliath wrote:
Can I double check that it's not just freezing because you're holding down Ctrl waiting to lock someone? (Which does freeze the overview and is by design)


No, it's not. It happens even when I right click and lock people from the watchlist, and not use ctrl at all.

And if there is a function that does that, it seems to be using the wrong hot key anyway.
CCP Goliath
C C P
C C P Alliance
#5 - 2011-12-12 12:13:14 UTC
Thanks, we will look into it.

CCP Goliath | QA Director | EVE Illuminati | @CCP_Goliath
Sinnek
Brutor Tribe
Minmatar Republic
#6 - 2011-12-12 12:16:16 UTC
biggest problem is when the overview doesn't update ranges in big fleet fights.
frantically trying to lock someone who's apparently at 14km, no wait, he's at 90. that's why...

awesome spaceship image
Comboduck
The Voices Keep Getting Louder
#7 - 2011-12-12 12:18:38 UTC
CCP Goliath wrote:
Thanks, we will look into it.


Something I forgot to add, is that sometimes it seems that velocity/transversal velocity continues updating as it should while the ranges and ewar effects remain unupdated. I have a pretty decent showcase of this in fraps I could send to you if you need a visual example of the issue.

And thanks for the fast response.
Neo Agricola
Gallente Federation
#8 - 2011-12-12 12:27:33 UTC
CCP Goliath wrote:
Thanks, we will look into it.

Hi,

I don't want to be a ass but:

https://forums.eveonline.com/default.aspx?g=posts&m=476279#post476279
Someone posted that Bug in the Crucible 1.0.1 Issue Thread (#61 Posted: 2011.12.06 18:19) and now you are starting to look into it????

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Solstice Project
Sebiestor Tribe
Minmatar Republic
#9 - 2011-12-12 12:45:15 UTC

Maybe you should also look into not updating every row by itself,
but instead the whole overview at once ...
Amsterdam Conversations
Doomheim
#10 - 2011-12-12 12:48:30 UTC
CCP Goliath wrote:
Can I double check that it's not just freezing because you're holding down Ctrl waiting to lock someone? (Which does freeze the overview and is by design)

Yeah I also don't want to sound mean.

But how in hell can you miss this? On the first roam we did after the patch, the overviews kept not updating for literally everyone in the fleets I've been in (~10 people), up until today.

And those were just the people in my corp.
Comboduck
The Voices Keep Getting Louder
#11 - 2011-12-12 12:53:17 UTC
Amsterdam Conversations wrote:
CCP Goliath wrote:
Can I double check that it's not just freezing because you're holding down Ctrl waiting to lock someone? (Which does freeze the overview and is by design)

Yeah I also don't want to sound mean.

But how in hell can you miss this? On the first roam we did after the patch, the overviews kept not updating for literally everyone in the fleets I've been in (~10 people), up until today.

And those were just the people in my corp.


I am not talking about a post patch issue. This has existed since long before crucible.
Dalikah
TURN LEFT
#12 - 2011-12-12 13:05:34 UTC  |  Edited by: Dalikah
Amsterdam Conversations wrote:
CCP Goliath wrote:
Can I double check that it's not just freezing because you're holding down Ctrl waiting to lock someone? (Which does freeze the overview and is by design)

Yeah I also don't want to sound mean.

But how in hell can you miss this? On the first roam we did after the patch, the overviews kept not updating for literally everyone in the fleets I've been in (~10 people), up until today.

And those were just the people in my corp.



It´s not even been the Crucible patch, most of us are experiencing this glitch for months already with different intensity, but it seems to become worse and more frequent patch after patch. For some, only a few pilots on overview freeze, for some switching overview tab (or [for some again] just clicking the same one) sustainably fixes it for the existing grid, sometimes it just keeps freezing immediatly or after a few seconds again.
This does not only happen in large and thus laggy fights, but in every scale. I actually experienced it in an empty system with npc´s on a gate, too.

My own corp and many other people petitioned this problem (inclduing fraps) several times and months ago already, this really needs to be fixed asap.

.
Tajidan
TURN LEFT
#13 - 2011-12-12 13:06:32 UTC
this is something i really can not understand. how this bug that affects the single most important window in eve can be overlooked?

i had multiple nasty encounters with freezing overview, yesterday it took the cake though. Once the bug showed up the only sure way to reset it was to dock/undock to a point where i had to relog because even docking did not affect it.
A quick workaround was to minimize/open the overview and usually it worked, but this time all it did was update it with the new numbers just to get stuck again.
CCP Habakuk
C C P
C C P Alliance
#14 - 2011-12-12 13:08:26 UTC  |  Edited by: CCP Habakuk
We are investigating this issue indeed since last week and a potential fix was made today (no idea yet, when it will reach Sisi or TQ).

BUT: I am a bit concerned, that these issues might be caused by more than one bug - and we were not able to reproduce any of the issues. It would be awesome if you could send bugreports with detailed information about this.
If possible include following info:
* Are all items on the overview not updating or only some?
* What values are not updating? Distance? Velocity?
* Are the overview items being removed correctly, for example when warping away (except stations, ...)?
* Log-files from logserver would be very helpful!
* Do you have any ideas, when this issue starts to happen? Jumping into another system? Warping to any objects? Having any special objects in the overview?

Comboduck wrote:

I am not talking about a post patch issue. This has existed since long before crucible.

It seems like there are indeed several issues around, old and new ones. Please send bugreports for all of them!

CCP Habakuk | EVE Quality Assurance | Team Five 0 | (Team Gridlock)

Bug reporting | Mass Testing
Faridi Dem
Republic University
Minmatar Republic
#15 - 2011-12-12 13:26:00 UTC
i approve, this is important!

[u]blubb[/u]
Neo Agricola
Gallente Federation
#16 - 2011-12-12 13:29:47 UTC
CCP Habakuk wrote:
We are investigating this issue indeed since last week and a potential fix was made today (no idea yet, when it will reach Sisi or TQ).

Thx for that information.

CCP Habakuk wrote:

BUT: I am a bit concerned, that these issues might be caused by more than one bug - and we were not able to reproduce any of the issues. It would be awesome if you could send bugreports with detailed information about this.
If possible include following info:


Next time I'll run into that "feature" I'll start the logserver and create a Bugreport.

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Fire Elf
Carpe Noctem.
#17 - 2011-12-12 13:30:45 UTC
Mhm This Bug has been around for abit, I have TRIED to replicate it without luck ... It seems only will work when you dont want to happend, last accourance of this bug for me was yesterday while fighting on a POS, and enemys kept warping back and forth... and then after we had bounced couple of times the Overview started to act up.

Tornados was said to be at 20km was actually at 64km and interceptor was said to be 35 km away from was actually ontop of me and using scrambler (Scrambler didnt show up either) Only thing that I have found to fix this is to close the overview or get out of the system.
Daemon Lucifus
Adversity.
Psychotic Tendencies.
#18 - 2011-12-12 13:54:28 UTC
I have noticed it happens when jumping through gates mostly its something to do with coming out of cloak. And no spamming tab in a fleet fight isn't fun at all please fix this
Hathrul
School of Applied Knowledge
Caldari State
#19 - 2011-12-12 14:18:45 UTC
situation: i was at 70km from a gate in some 0sec system, with a drake on it. a fleet warped on top of my so i started to burn out. a dominix was at 14km from me on the overview, when i tried to point it it turned out to be over 90km away from me. it had warped to the gate while i was burning away from it

CCP Habakuk wrote:

* Are all items on the overview not updating or only some?

in this case only 1 dominix. all other ships, wrecks, corpses and stargate were fine

CCP Habakuk wrote:

* What values are not updating? Distance? Velocity?

only distance that i noticed. i was slightly busy though

CCP Habakuk wrote:

* Are the overview items being removed correctly, for example when warping away (except stations, ...)?

yes, also switching overview tabs to one that didnt have any ships and then back fixed it

CCP Habakuk wrote:

* Log-files from logserver would be very helpful!

cant help you there

CCP Habakuk wrote:

* Do you have any ideas, when this issue starts to happen? Jumping into another system? Warping to any objects? Having any special objects in the overview?

the issue happened when some ships warped in, i was just floaty in space. it was a bit hectic though
ROXGenghis
Perkone
Caldari State
#20 - 2011-12-12 14:24:39 UTC
I'll add another serious bug to this thread that's almost certainly related: ewar icons sometimes don't show up on the overview. For example, I'll wonder why my MWD won't work because the overview says my opponent doesn't have a scram on me. Well, it turns out he does have a scram on me, which eventually does show up on the overview....about 30 seconds late.

I've also experienced the rest of the overview not updating, even in empty systems. If I warp to another gate, the overview still indicates that I'm next to the original gate.

These are both very serious bugs and I've heard many of my corp mates complain about them as well. I'll try to capture some debug info next time they happen to me.
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