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Crucible Mac Crash Thread

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Korgan Nailo
5ER3NITY INC
The Gorram Shiney Alliance
#61 - 2011-12-08 19:05:40 UTC  |  Edited by: Korgan Nailo
Tess La'Coil wrote:
And it forces me into a hard reboot...

Try Command+Option+Esc, Mac OS should kill your foremost application if in fullscreen or bring up the Force Quit Applications window otherwise.

--== EvE Online Quick Reference Sheet: E-Uni Forums Link / EvE Forums Link ==--
Tess La'Coil
Messerschmitt Vertrieb und Logistik
#62 - 2011-12-08 21:27:09 UTC  |  Edited by: Tess La'Coil
Korgan Nailo wrote:
Tess La'Coil wrote:
And it forces me into a hard reboot...

Try Command+Option+Esc, Mac OS should kill your foremost application if in fullscreen or bring up the Force Quit Applications window otherwise.


Alt+Command+Esc did the job, thank you!

Just did a complete re-install of EVE.. I login, warp back to POS from E-Warp location.. tell mates in WH channel I'm the Pilot in the Pilgrim.. and Blammo... EVE freezes again. And yet again, no crash report. I guess that's normal because I have to F-Quit to get out.

EVE is currently not playable for me sadly.
Crucible was Ok to start with, hardly any troubles.
Then came Patch#1 crashes got more frequent..
And now Patch#2... gives me a freeze within 2 minutes of login.

I have no idea how to report this.. it even happens on a clean install.
Someone once said I was a muppet. If that's so, I'm quite sure the Swedish Chef is my brother. 
Eddard Varbosa
Sebiestor Tribe
Minmatar Republic
#63 - 2011-12-09 09:41:04 UTC  |  Edited by: Eddard Varbosa
Adrenalinemax wrote:
Eddard Varbosa wrote:
Started locking up on me today. Worked fine until server restart on 8th Dec. Mac OS 10.6.8 on MacBook Pro.

A few seconds after I login the client freezes up, as if I've been disconnected. But yet I can still see other people chatting away.

:: edit ::
This is definitely something to do with the server, because my other account that runs on a Win7 machine is now also crashing. I've never experienced any crashes until today on either machines.



Or your internet connection


I'm not an idiot, it wasn't the Internet connection.
Also, I wouldn't see other people still chatting if it was my connection.
Aavahelukka
Sebiestor Tribe
Minmatar Republic
#64 - 2011-12-10 09:43:13 UTC
DEAR CCP!

My patience is very long and my admiration for You is almost endless in trying to maintain a working MAC Client of this fascinating game.

But realities are impeding. I cant do anything in the game because Im running out of loopholes and workarounds. And I'll lock my accounts of course to stop putting subscription fees into an unparallel trade, if Your already well demonstrated MAC Service Level will discontinue.

There is so many things on Your part to be done yet You demonstrate little or no effort on this.

As a fellow developer I can try my best to jump into your shoes, imagining You working hard on this and really striving to make it function. Its just quite confusing on my part not to have any information whatsoever or any sort of deadline or anything.

MAKE HASTE

BR,
Aav
Noisey Cricket
Garoun Investment Bank
Gallente Federation
#65 - 2011-12-10 23:10:31 UTC  |  Edited by: Noisey Cricket
Ok this is messed up I have crashed every time i click to undock It crashes also doing other things make it crash too. walking atround the hanger is fine. I have only just come back to eveonline after a long break.



TEMP SOLVE = I turned graphics details to off or low and have managed to play undocked a full hour without a crash..

Macbook Pro OS X v10.6.8
Processor 2.4 GHz Core 2
Ram 4GB
Graphics NVIDIA GeForce 320M

Never installed eve on this machine before but thought it would be enough to handle it..
Bottle ofMilk
Republic Military School
Minmatar Republic
#66 - 2011-12-11 14:01:22 UTC  |  Edited by: Bottle ofMilk
Bottle ofMilk wrote:
Every time one actively tries to crash an application it somehow refuses. Heisenbugs are literally the worst bugs :(. Currently running eve with output of cider tee'd into a textfile. When it crashes I'll update this post with pastebins of the cider output and a coredump (if it yields one).


I've been at it for days now. It consistently crashes when I open "Eve online.app', but it doesn't when I start cider from the command prompt. I tee'd the output everytime, and there are _tons_ of errors in those. I do not believe those errors cause this specific freeze, though, unless Mac OS decides the application is outputting too much to STDERR (unlikely).

I'll do another run later and provide the total output of that in here somewhere. For reference, this is the command I execute when it keeps working. Don't mind the shell please, I'm a zsh nerd:

Quote:

/Applications > cd EVE\ Online.app/Contents/MacOS
/Applications/EVE Online.app/Contents/MacOS > ./cider 2>&1 | tee ~/cideroutput.txt
fixme:win32:PE_CreateModule Security directory ignored
fixme:win32:PE_CreateModule Load Configuration directory ignored



Well. Wouldn't you believe. I got a freeze.

Quote:

fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 19
err:heap:RtlFreeHeap block 0x4346b390 isn't a valid part of heap 0x71824df0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71824e18 name="322 RtlCreateHeap() &NewHeap->CS" ec=760 cc=760
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71824e18): lc 274 rc 270 ot 5 sem 87139 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71824e18 name="322 RtlCreateHeap() &NewHeap->CS" ec=760 cc=760
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71824e18): lc 274 rc 270 ot 5 sem 87139 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71824e18 name="322 RtlCreateHeap() &NewHeap->CS" ec=760 cc=760
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71824e18): lc 274 rc 270 ot 5 sem 87139 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71824e18 name="322 RtlCreateHeap() &NewHeap->CS" ec=760 cc=760
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71824e18): lc 274 rc 270 ot 5 sem 87139 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71824e18 name="322 RtlCreateHeap() &NewHeap->CS" ec=760 cc=760
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71824e18): lc 274 rc 270 ot 5 sem 87139 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71824e18 name="322 RtlCreateHeap() &NewHeap->CS" ec=761 cc=761
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71824e18): lc 275 rc 270 ot 5 sem 87139 spin 0
Strat Vox
Azure Horizon
#67 - 2011-12-11 15:09:56 UTC
Mine only happens when I undock. But it happens every time. I get an "unhandled page" error at a memory location and I'm asked if I want to repair. I say yes then have to relog finding my self in E warp.

No issues at all prior to the first patch.

Any hope for a fix?
Bottle ofMilk
Republic Military School
Minmatar Republic
#68 - 2011-12-11 16:55:23 UTC  |  Edited by: Bottle ofMilk
second time

Quote:

err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71846398 name="322 RtlCreateHeap() &NewHeap->CS" ec=5019 cc=5019
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71846398): lc 5 rc 1 ot 12 sem 50691 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71846398 name="322 RtlCreateHeap() &NewHeap->CS" ec=5019 cc=5019
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71846398): lc 5 rc 1 ot 12 sem 50691 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71846398 name="322 RtlCreateHeap() &NewHeap->CS" ec=5019 cc=5019
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71846398): lc 5 rc 1 ot 12 sem 50691 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71846398 name="322 RtlCreateHeap() &NewHeap->CS" ec=5019 cc=5019
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71846398): lc 5 rc 1 ot 12 sem 50691 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71846398 name="322 RtlCreateHeap() &NewHeap->CS" ec=5019 cc=5019
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71846398): lc 5 rc 1 ot 12 sem 50691 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71846398 name="322 RtlCreateHeap() &NewHeap->CS" ec=5021 cc=5021
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71846398): lc 7 rc 1 ot 12 sem 50691 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71846398 name="322 RtlCreateHeap() &NewHeap->CS" ec=5021 cc=5021
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71846398): lc 7 rc 1 ot 12 sem 50691 spin 0
^C


the ^C means it froze and I had to ctrl-C out of it. There were no other errors, tons of these though:

Quote:

fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 16
fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 17
fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 18
fixme:ddraw:MapSamplerIndex unsupported texture stage/sampler 19


And immediately a third time.

Quote:

err:heap:RtlFreeHeap block 0x3f2f8e68 isn't a valid part of heap 0x71085920
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71085948 name="322 RtlCreateHeap() &NewHeap->CS" ec=153 cc=153
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71085948): lc 6 rc 1 ot 12 sem 97031 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71085948 name="322 RtlCreateHeap() &NewHeap->CS" ec=153 cc=153
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71085948): lc 6 rc 1 ot 12 sem 97031 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71085948 name="322 RtlCreateHeap() &NewHeap->CS" ec=153 cc=153
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71085948): lc 6 rc 1 ot 12 sem 97031 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71085948 name="322 RtlCreateHeap() &NewHeap->CS" ec=153 cc=153
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71085948): lc 6 rc 1 ot 12 sem 97031 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71085948 name="322 RtlCreateHeap() &NewHeap->CS" ec=153 cc=153
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71085948): lc 6 rc 1 ot 12 sem 97031 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x71085948 name="322 RtlCreateHeap() &NewHeap->CS" ec=153 cc=153
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x71085948): lc 6 rc 1 ot 12 sem 97031 spin 0
^C


It appears you guys are trying to free memory that has not been allocated _a_lot_. I'm surprised we're not getting a ton of segmentation faults instead of this. Still looks a lot like the same.
Bottle ofMilk
Republic Military School
Minmatar Republic
#69 - 2011-12-11 17:04:01 UTC
And a fourth time, while desperately trying to save my Legion.

Quote:

err:heap:RtlFreeHeap block 0x3ba98770 isn't a valid part of heap 0x70545ff0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x70137fe0 name="The CriticalSection CriticalSection" ec=6 cc=6
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x70137fe0): lc 37 rc 32 ot 7 sem 141059 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x70137fe0 name="The CriticalSection CriticalSection" ec=6 cc=6
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x70137fe0): lc 37 rc 32 ot 7 sem 141059 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x70137fe0 name="The CriticalSection CriticalSection" ec=6 cc=6
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x70137fe0): lc 37 rc 32 ot 7 sem 141059 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x70137fe0 name="The CriticalSection CriticalSection" ec=6 cc=6
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x70137fe0): lc 37 rc 32 ot 7 sem 141059 spin 0
err:ntdll:display_wait_error Timeout. Retry with 60 secs: crit=0x70137fe0 name="The CriticalSection CriticalSection" ec=6 cc=6
err:ntdll:display_wait_error backtrace=(null)
err:ntdll:display_wait_error crit (0x70137fe0): lc 37 rc 32 ot 7 sem 141059 spin 0
^C


It's the same error again! Somehow I'm not amazed.
TaepT Hrenase
Local Drama
Smile 'n' Wave
#70 - 2011-12-11 18:13:19 UTC
Tess La'Coil
Messerschmitt Vertrieb und Logistik
#71 - 2011-12-12 05:52:29 UTC
TaepT Hrenase wrote:
Here is my sad story:
http://eve-kill.net/?a=kill_detail&kll_id=11864657
http://eve-kill.net/?a=kill_detail&kll_id=11864670
THX for stable client....


Honestly mate, petition it. It's been happening to a lot of us as you can see. And this should simply be reimbursed.
Someone once said I was a muppet. If that's so, I'm quite sure the Swedish Chef is my brother. 
Strat Vox
Azure Horizon
#72 - 2011-12-12 14:44:27 UTC
Odd. I haven't had any issues since I posted yesterday.

Who knew that was all it took? Ugh
Tess La'Coil
Messerschmitt Vertrieb und Logistik
#73 - 2011-12-12 14:47:52 UTC
I've not had any freeze-ups over the weekend either. There hasn't been any patches, have there?
Someone once said I was a muppet. If that's so, I'm quite sure the Swedish Chef is my brother. 
Manssell
OmiHyperMultiNationalDrunksConglomerate
#74 - 2011-12-12 16:52:40 UTC  |  Edited by: Manssell
Well last night I had the crash to desktop and not the freeze up issue for the first time. It created no crash report of course. Perhaps the disease is progressing to the next stage? At least my ship warped away from where it was in space during the CTD, something it does not do when it just freezes.

Also I've noticed that since cucible the "People and Places" really lags my system when I open it. Opening it, making or deleting a bookmark hangs everything for a sec or two.

Anyway, getting really annoying!

2012 Macbook pro
Os 10.6.8
Was in mid warp
No CQ just ship spinning
AMD grfx card, mid settings
People and places open.
Bottle ofMilk
Republic Military School
Minmatar Republic
#75 - 2011-12-12 20:24:01 UTC
Nope, still getting the same issue as I posted earlier. I can stop posting it because the error before the timeouts is always the same. Looks like a malicious free() call somewhere.
Adrenalinemax
Lap Dancers
Brothers of Tangra
#76 - 2011-12-12 22:04:21 UTC
I was boosting with my Orca on my 2006 MBP, the client froze and the toon never logged and my miners never lost boost. I stopped mining and went to bed but left the frozen client on. I woke up 10 minutes before DT and logged a different toon on and went to the POS. The Orca was still there and providing boosts (By looking at waves coming from ship), but I had no way to join fleet. I stayed logged on until DT and then the client locked up and I had to force quit.

At no time did the computer freeze, it was basically like the screen output of the client was frozen, but the client still worked in every way, which may be why there are no crash reports as it seems only the video output has crashed.
Bottle ofMilk
Republic Military School
Minmatar Republic
#77 - 2011-12-13 17:08:44 UTC
No mention of this in the patch notes :-(. I guess we'll be waiting even longer.
Naday Hamu
Doomheim
#78 - 2011-12-14 03:41:40 UTC
Agree that it appears to be just the video output thats freezing or crashing
See nothing in the patch notes about this CCP
When can we play again?
Narh Oomi
Dexter Ward Enterprises
#79 - 2011-12-14 13:27:41 UTC
Mac Client crashes on launching PI / View Planet. Waited to see whether this would be resolved by today's patch but no.

MacBook Pro (2.66GHz Intel Core i7, 4GB 1067 MHz DDR3)
OSX 10.6.8

My factory workers are close to rebellion as they're pouring excess resources all over planet's surface.
Strat Vox
Azure Horizon
#80 - 2011-12-14 14:10:02 UTC
Yep. Back to the crashes with the new patch. Page handling error every time I undock. *sigh*