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EVE Client not starting after DT September 2nd 2014

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Louis Ferreira
Viziam
Amarr Empire
#1 - 2014-09-02 11:55:35 UTC  |  Edited by: Louis Ferreira
Trying to start the game, it sits at 0% cpu usage, prints

Quote:

fixme:win:EnumDisplayDevicesW ((null),0,0x3286e8,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0x329068,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),1,0x329068,0x00000000), stub!
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x328da8 63 english) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x328da8 63 0x27ae5f8 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makewloc (0x328da8 63 0x27ae5f8 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x328da8 63 0x27ae5f8 (nil)) semi-stub
EVE Client version 8.47 build 823124 starting 7:45:25
Cerberus localization module loaded on client
fixme:heap:HeapSetInformation 0x490000 0 0x326b44 4
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x328b00 63 C) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x328b00 63 0x2cc4a60 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makewloc (0x328b00 63 0x2cc4a60 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x328b00 63 0x2cc4a60 (nil)) semi-stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x32ac98 63 english) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x32ac98 63 0x555ad40 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makewloc (0x32ac98 63 0x555ad40 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x32ac98 63 0x555ad40 (nil)) semi-stub
fixme:msvcp:_Locinfo__Locinfo_ctor_cat_cstr (0x32ac98 63 english) semi-stub
fixme:msvcp:locale__Locimp__Makexloc (0x32ac98 63 0x2eb8a78 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makewloc (0x32ac98 63 0x2eb8a78 (nil)) semi-stub
fixme:msvcp:locale__Locimp__Makeushloc (0x32ac98 63 0x2eb8a78 (nil)) semi-stub
EVE Client version 8.47 build 823124 started 7:45:25
fixme:heap:HeapSetInformation 0xf8a0000 0 0x32972c 4
An exception has occurred. It has been logged in the log server as exception #1


in console. Tried clearing settings, tried a new wineprefix. SiSi doesn't seem to be working either.
Rotineque Severasse
Center for Advanced Studies
Gallente Federation
#2 - 2014-09-02 11:58:20 UTC
I too am see the same issue. Seems the Mac Bros are too! https://forums.eveonline.com/default.aspx?g=posts&t=370372&p=2
Sheltem Dark
Rolemancer Fleet
LowSechnaya Sholupen
#3 - 2014-09-02 12:05:51 UTC
Same problem :(
Kost Adoulin
The Stakeholders
#4 - 2014-09-02 12:06:57 UTC
Same problem here after today's mini-patch:

EVE Client version 8.47 build 823124 started 15:00:59
An exception has occurred. It has been logged in the log server as exception #1
Vika Diver
NullVoidZero
#5 - 2014-09-02 12:07:04 UTC
same problem here =(
Rimfus
Imperial Academy
Amarr Empire
#6 - 2014-09-02 12:08:17 UTC
+1 .... again
Yagnori
Deep Core Mining Inc.
Caldari State
#7 - 2014-09-02 12:08:18 UTC
EVE is crashing because it is looking for an environment variable named 'COMPUTERNAME'. On Linux, this does not exist, hence the exception which is written to the LogServer.

Manually setting COMPUTERNAME (export COMPUTERNAME='...') resolves the issue and the game starts correctly for me.
Sheltem Dark
Rolemancer Fleet
LowSechnaya Sholupen
#8 - 2014-09-02 12:12:47 UTC
Yagnori wrote:
EVE is crashing because it is looking for an environment variable named 'COMPUTERNAME'. On Linux, this does not exist, hence the exception which is written to the LogServer.

Manually setting COMPUTERNAME (export COMPUTERNAME='...') resolves the issue and the game starts correctly for me.



Worked for me, too.
Thanks!
Yagnori
Deep Core Mining Inc.
Caldari State
#9 - 2014-09-02 12:13:04 UTC
Yagnori wrote:
EVE is crashing because it is looking for an environment variable named 'COMPUTERNAME'. On Linux, this does not exist, hence the exception which is written to the LogServer.

Manually setting COMPUTERNAME (export COMPUTERNAME='...') resolves the issue and the game starts correctly for me.






You can view the exception yourself by starting the LogServer.exe , creating a new workspace, and then starting EVE.
Chang 'Kulibin' Attor
Siberia Metallworks Inc
#10 - 2014-09-02 12:15:02 UTC
Quote:
export COMPUTERNAME=PC
wine game/bin/ExeFile.exe


Works for me too.
Thank you.
Biterno Sintaph
Reboot Required
#11 - 2014-09-02 12:22:12 UTC
Yagnori wrote:
EVE is crashing because it is looking for an environment variable named 'COMPUTERNAME'. On Linux, this does not exist, hence the exception which is written to the LogServer.

Manually setting COMPUTERNAME (export COMPUTERNAME='...') resolves the issue and the game starts correctly for me.

Confirmed working here. Thanks, Yagnori.
Leon Issier
Black.Tie
#12 - 2014-09-02 12:56:57 UTC
Worked for me too, thanks!

Question though: where is LogServer.exe, I couldn't find it. And why is it necessary to start a new workspace to use it? Is it just to organize things better or there's another reason?
CCP Explorer
C C P
C C P Alliance
#13 - 2014-09-02 13:27:25 UTC
See https://forums.eveonline.com/default.aspx?g=posts&t=371092&find=unread

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Webxorcist
Center for Advanced Studies
Gallente Federation
#14 - 2014-09-02 13:30:17 UTC
CCP Explorer wrote:
See https://forums.eveonline.com/default.aspx?g=posts&t=371092&find=unread



Thank you for the update and work. Does this mean this will also be fixed for Linux? Since it is the Windows client.
daakseed
Royal Amarr Institute
Amarr Empire
#15 - 2014-09-02 14:58:32 UTC  |  Edited by: daakseed
For those who have installed through PlayOnLinux:

1) Start PlayOnLinux
2) Choose "Configure" for Eve Online and select "Miscellaneous" tab
3) In the tab find "Command to exec before running the program" enter the text:

export COMPUTERNAME='...'

4) Start Launcher as normal

Good luck! Thanks for initial workaround!
KhaiMann
Ministry of War
Amarr Empire
#16 - 2014-09-02 15:17:52 UTC
daakseed wrote:
For those who have installed through PlayOnLinux:

1) Start PlayOnLinux
2) Choose "Configure" for Eve Online and select "Miscellaneous" tab
3) In the tab find "Command to exec before running the program" enter the text:

export COMPUTERNAME='...'

4) Start Launcher as normal

Good luck! Thanks for initial workaround!



You sir are a gentleman and a scholar, I take my hat off to you.
CCP Explorer
C C P
C C P Alliance
#17 - 2014-09-02 15:18:18 UTC  |  Edited by: CCP Explorer
This has now been fixed, see https://twitter.com/erlendur/status/506820911799205888

This will fix Linux as well.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
liahm Udan
Pandemic Hysteria
#18 - 2014-09-02 15:38:01 UTC  |  Edited by: liahm Udan
I don't use playonlinux, I tried just export COMPUTERNAME='...' from the ccp folder on the c: drive and now the launcher won't even start, actually, the blue screen that shows that wine has created a virtual desktop doesn't even start. Can someone give me an actual workaround for how to get the game going again? Sorry for being a noob, but I need some actual linux instructions on how to do this. Thanks in advance.


also, the twitter link in the post above me gives me a 404, so that isn't any help either

re-re-edit Ok, I guess it works, I randomly tried to start it just to see, and my blind fumbling must have worked, problem solved, thanks anyway guys.
CCP Explorer
C C P
C C P Alliance
#19 - 2014-09-02 15:57:16 UTC
Fixed my link, the forums were picking up the trailing period as a part of the URL.

Erlendur S. Thorsteinsson | Senior Development Director | EVE Online // CCP Games | @CCP_Explorer
Spoofeydoo
Eternity INC.
Goonswarm Federation
#20 - 2014-09-02 23:06:24 UTC
Confirming the 2nd patch today cleared up the problem.

I have a fruit cup and I'm not afraid to use it.